Amazon Kinesis vs. Heap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Kinesis
Score 9.8 out of 10
N/A
Amazon Kinesis is a streaming analytics suite for data intake from video or other disparate sources and applying analytics for machine learning (ML) and business intelligence.
$0.01
per GB data ingested / consumed
Heap
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.
$0
per month
Pricing
Amazon KinesisHeap
Editions & Modules
Amazon Kinesis Video Streams
$0.00850
per GB data ingested / consumed
Amazon Kinesis Data Streams
$0.04
per hour per stream
Amazon Kinesis Data Analytics
$0.11
per hour
Amazon Kinesis Data Firehose
tiered pricing starting at $0.029
per month first 500 TB ingested
Free
$0
Up to 10k sessions/month
Growth
Starting at $3,600 annually
Up to 300k sessions/year
Pro
Contact Heap Sales
Custom sessions per month and unlimited projects
Premier
Contact Heap Sales
Custom sessions per month
Offerings
Pricing Offerings
Amazon KinesisHeap
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsHeap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
More Pricing Information
Community Pulse
Amazon KinesisHeap
Features
Amazon KinesisHeap
Streaming Analytics
Comparison of Streaming Analytics features of Product A and Product B
Amazon Kinesis
8.3
2 Ratings
4% above category average
Heap
-
Ratings
Real-Time Data Analysis10.01 Ratings00 Ratings
Data Ingestion from Multiple Data Sources9.02 Ratings00 Ratings
Low Latency9.02 Ratings00 Ratings
Integrated Development Tools9.02 Ratings00 Ratings
Data wrangling and preparation10.01 Ratings00 Ratings
Linear Scale-Out6.12 Ratings00 Ratings
Data Enrichment5.01 Ratings00 Ratings
Best Alternatives
Amazon KinesisHeap
Small Businesses
IBM Streams (discontinued)
IBM Streams (discontinued)
Score 9.0 out of 10
Fullstory
Fullstory
Score 9.1 out of 10
Medium-sized Companies
Confluent
Confluent
Score 9.2 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
Enterprises
Spotfire Streaming
Spotfire Streaming
Score 5.1 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon KinesisHeap
Likelihood to Recommend
9.0
(3 ratings)
8.5
(233 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(9 ratings)
Usability
-
(0 ratings)
9.0
(65 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
8.4
(61 ratings)
Support Rating
7.1
(2 ratings)
9.0
(8 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
7.3
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Amazon KinesisHeap
Likelihood to Recommend
Amazon AWS
Amazon Kinesis is a great replacement for Kafka and it works better whenever the components of the solution are AWS based. Best if extended fan-out is not required, but still price-performance ratio is very good for simplifying maintenance.
I would go with a different option if the systems to be connected are legacy, for instance in the case of traditional messaging clients.
Read full review
Heap
Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
Read full review
Pros
Amazon AWS
  • Processing huge loads of data
  • Integrating well with IoT Platform on Amazon
  • Integration with overall AWS Ecosystem
  • Scalability
Read full review
Heap
  • Realtime interactions which are captured automatically is a unique feature which no other product offers.
  • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
  • Detailed customer behaviours can be studied with captured replay sessions
  • Due to all the above points - it helped to improve customer experience
Read full review
Cons
Amazon AWS
  • Not a queue system, so little visibility into "backlog" if there is any
  • Confusing terminology to make sure events aren't missed
  • Sometimes didn't seem to trigger Lambda functions, or dropped events when a lot came in
Read full review
Heap
  • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
  • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
Read full review
Likelihood to Renew
Amazon AWS
No answers on this topic
Heap
It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
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Usability
Amazon AWS
No answers on this topic
Heap
On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
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Reliability and Availability
Amazon AWS
No answers on this topic
Heap
I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
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Performance
Amazon AWS
No answers on this topic
Heap
Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
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Support Rating
Amazon AWS
The documentation was confusing and lacked examples. The streams suddenly stopped working with no explanation and there was no information in the logs. All these were more difficult when dealing with enhanced fan-out. In fact, we were about to abort the usage of Kinesis due to a misunderstanding with enhanced fan-out.
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Heap
Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
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Implementation Rating
Amazon AWS
No answers on this topic
Heap
The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
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Alternatives Considered
Amazon AWS
The main benefit was around set up - incredibly easy to just start using Kinesis. Kinesis is a real-time data processing platform, while Kafka is more of a message queue system. If you only need a message queue from a limited source, Kafka may do the job. More complex use cases, with low latency, higher volume of data, real time decisions and integration with multiple sources and destination at a decent price, Kinesis is better.
Read full review
Heap
Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
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Scalability
Amazon AWS
No answers on this topic
Heap
The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
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Return on Investment
Amazon AWS
  • Caused us to need to re-engineer some basic re-try logic
  • Caused us to drop some content without knowing it
  • Made monitoring much more difficult
  • We eventually switched back to SQS because Kinesis is not the same as a Queue system
Read full review
Heap
  • It has helped us make decisions on what products to scope for our MVP based on the usage data.
  • It's allowed us to measure success with our beta product.
  • It's helped us view our conversion rates in an easy and usable manner.
Read full review
ScreenShots

Heap Screenshots

Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.