What users are saying about
51 Ratings
14 Ratings
51 Ratings
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Score 8.7 out of 100
14 Ratings
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Score 7 out of 100

Likelihood to Recommend

Amazon SES

We use Amazon Simple Email Service to auto-respond to users that submit messages through a contact form. We are using Amazon Simple Email Service with our self hosted python application to send our marketing emails, get feedback for our services, and Hackathons.
Anonymous | TrustRadius Reviewer

Mapp Digital

BlueHornet is a great platform for a small or medium size business that is graduating from the "free" platforms and wants more features. It delivers a generally easy to use interface and HTML editor. The concept of segments as implemented by Blue Hornet is not standard, but it allows fairly powerful segmentation capabilities that are easy for a marketer to use. Why choose a more complicated, expensive platform if you do not need or use their advanced features? Whistles and bells are attractive, but a potential user should be realistic about their immediate needs and the needs they will have over the next year. BlueHornet has seen some history of instability. If you need to send mission-critical transactional messages like password resets, it may not be the best choice, but for a budget-conscious email marketer, it is a reasonable option.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Amazon SES
Mapp Digital
4.3
WYSIWYG email editor
Amazon SES
Mapp Digital
7.3
Dynamic content
Amazon SES
Mapp Digital
2.7
Ability to test dynamic content
Amazon SES
Mapp Digital
2.7
A/B testing
Amazon SES
Mapp Digital
4.5
Mobile optimization
Amazon SES
Mapp Digital
3.6
Email deliverability reporting
Amazon SES
Mapp Digital
4.5
List management
Amazon SES
Mapp Digital
4.5
Triggered drip sequences
Amazon SES
Mapp Digital
4.5

Reporting & Analytics

Amazon SES
Mapp Digital
5.8
Dashboards
Amazon SES
Mapp Digital
7.3
Standard reports
Amazon SES
Mapp Digital
5.5
Custom reports
Amazon SES
Mapp Digital
4.5

Pros

Amazon SES

  • Amazon Simple Email Service is a much lower cost than most other solutions and truly makes cost a non-factor in most situations where we consider implementing it.
  • The API is so well documented that implementing Amazon Simple Email Service in nearly any application or codebase is achievable with basic coding knowledge.
Anonymous | TrustRadius Reviewer

Mapp Digital

  • API functionality, alongside reporting, is unparalleled in an environment where you may not have IT support to build out tools.
  • The user interface is easy to understand, allowing users to have control over the creative delivery for MIME, HTML, text and mobile ads.
  • It allows deliverability experts to throttle deliveries by selecting mailing domain and IP pairs, granting access to stats on these individual paired delivery tools.
Daniel Fox | TrustRadius Reviewer

Cons

Amazon SES

  • Even if you do not want to spam, you cant send an email to the unverified users.
  • Integration with other services is a bit tricky. To watch the trail, handle bounced emails, save emails on S3 are not straightforward to implement.
  • When you want to send a lot of emails (in bulk), it takes a significant amount of time.
Apurv Doshi | TrustRadius Reviewer

Mapp Digital

  • I have used Blue Hornet over the last few years as it is the selected email platform used by my content provider. I have never used a more glitchy platform! Every time I use it I run into broken links, glitches and kinks. Their tech team is very quick to blame your machine - but I have access to several machines on all major OS platforms, and I run into the same issues every time.
  • The Blue Hornet user interface is poor and clunky. They have a great looking homepage - but you can tell that there focus is on selling and not on current clients. This is plainly apparent by the fact that the login button is buried at the very bottom of the page and difficult to find the first time you look for it. Not to mention the fact that the user interface itself is nowhere near as smooth and polished as their branded website is. Additionally, their reports are often inaccurate.
  • I would suggest any serious marketer looking to execute an email campaign with Blue Hornet to look elsewhere. I have reached out to my content provider to ask that they provide support on a different system - and was kindly informed that they are working around the clock to make this happen due to the overwhelmingly negative criticism of Blue Hornet from their clients.
John Veit | TrustRadius Reviewer

Likelihood to Renew

Amazon SES

No score
No answers yet
No answers on this topic

Mapp Digital

Mapp Digital 7.8
Based on 8 answers
Although BlueHornet offers helpful testing capabilities, the ESP is a bit outdated. There is a lot of room for aesthetics improvement as they are not appealing. The reporting tool is usually broken, and reporting either no, or wrong metrics. If this ESP were to update their design, as well as fix the reporting tool, I think this platform would be much better.
Hannah Kennedy | TrustRadius Reviewer

Usability

Amazon SES

No score
No answers yet
No answers on this topic

Mapp Digital

Mapp Digital 1.9
Based on 4 answers
There were three tabs used to navigate throughout the system called, "publish," "engage," and, "measure." These three tabs made the site very user friendly and all features easy to find
Anonymous | TrustRadius Reviewer

Performance

Amazon SES

No score
No answers yet
No answers on this topic

Mapp Digital

Mapp Digital 9.0
Based on 1 answer
They rolled out new feature requests quite frequently and always kept our team up to speed on what they were changing/adding to the system
Anonymous | TrustRadius Reviewer

Support Rating

Amazon SES

Amazon SES 8.5
Based on 11 answers
We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
Diego Turcios Lara | TrustRadius Reviewer

Mapp Digital

Mapp Digital 9.0
Based on 3 answers
Sometimes it was hard to get an initial response but after we started CCing more people, it became a lot better!
Anonymous | TrustRadius Reviewer

Online Training

Amazon SES

No score
No answers yet
No answers on this topic

Mapp Digital

Mapp Digital 10.0
Based on 1 answer
They made sure to go through anything and everything that we wanted
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon SES

No score
No answers yet
No answers on this topic

Mapp Digital

Mapp Digital 5.0
Based on 3 answers
I wasn't there when they first got it, but when I got there there were only a few people that knew a little bit about it. There was A LOT that we didn't know. Then BlueHornet came and had some workshops and we learned a lot that we didn't even know existed. They were doing a lot of things wrong before BlueHornet came and showed up more about the tool
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon SES

We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and could send emails from Amazon SES without problems.
Francisco Mosse | TrustRadius Reviewer

Mapp Digital

When BH was chosen, we still used Xert to send out our marketing emails because of the sheer size of the list and the volume of emails we had.
Ben Dishler | TrustRadius Reviewer

Return on Investment

Amazon SES

  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
Joe Hakooz | TrustRadius Reviewer

Mapp Digital

  • They have had a positive impact on our ROI and have allowed us to achieve most of our business objectives.
  • It has allowed us to shave some of the setup time out of our normal process to increase efficiency.
Anonymous | TrustRadius Reviewer

Pricing Details

Amazon SES

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon SES Editions & Modules

Edition
Sending Emails from an Application Hosted in Amazon EC2Free1
Sending Emails from an Application Hosted in Amazon EC2$0.10 ($0.12)2
Sending Emails from Another Email Client or Software Package$0.10 ($0.12)3
Receiving EmailFree4
Receiving Email$0.105
  1. for first 62,000 emails
  2. for every 1,000 emails after 62,000 (for each GB of storage)
  3. for every 1,000 emails (for each GB of storage)
  4. for the first 1,000 emails
  5. for emails after the first 1,000
Additional Pricing Details

Mapp Digital

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mapp Digital Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon SES
8.9
Mapp Digital
4.3

Likelihood to Renew

Amazon SES
Mapp Digital
7.8

Usability

Amazon SES
Mapp Digital
1.9

Performance

Amazon SES
Mapp Digital
9.0

Support Rating

Amazon SES
8.5
Mapp Digital
9.0

Online Training

Amazon SES
Mapp Digital
10.0

Implementation Rating

Amazon SES
Mapp Digital
5.0

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