Amazon Web Services vs. Cisco Umbrella

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon Web Services
Score 8.7 out of 10
N/A
Amazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing services. With over 165 services offered, AWS services can provide users with a comprehensive suite of infrastructure and computing building blocks and tools.
$100
per month
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A
Pricing
Amazon Web ServicesCisco Umbrella
Editions & Modules
Free Tier
$0
per month
Basic Environment
$100 - $200
per month
Intermediate Environment
$250 - $600
per month
Advanced Environment
$600-$2500
per month
No answers on this topic
Offerings
Pricing Offerings
Amazon Web ServicesCisco Umbrella
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAWS allows a “save when you commit” option that offers lower prices when you sign up for a 1- or 3- year term that includes an AWS service or category of services.
More Pricing Information
Community Pulse
Amazon Web ServicesCisco Umbrella
Features
Amazon Web ServicesCisco Umbrella
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
Amazon Web Services
8.5
70 Ratings
3% above category average
Cisco Umbrella
-
Ratings
Service-level Agreement (SLA) uptime8.966 Ratings00 Ratings
Dynamic scaling9.267 Ratings00 Ratings
Elastic load balancing9.563 Ratings00 Ratings
Pre-configured templates7.459 Ratings00 Ratings
Monitoring tools8.567 Ratings00 Ratings
Pre-defined machine images7.460 Ratings00 Ratings
Operating system support8.565 Ratings00 Ratings
Security controls8.768 Ratings00 Ratings
Automation8.519 Ratings00 Ratings
Best Alternatives
Amazon Web ServicesCisco Umbrella
Small Businesses
DigitalOcean Droplets
DigitalOcean Droplets
Score 9.3 out of 10

No answers on this topic

Medium-sized Companies
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10

No answers on this topic

Enterprises
SAP on IBM Cloud
SAP on IBM Cloud
Score 9.0 out of 10
Zscaler Internet Access
Zscaler Internet Access
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amazon Web ServicesCisco Umbrella
Likelihood to Recommend
8.9
(81 ratings)
8.6
(108 ratings)
Likelihood to Renew
9.4
(10 ratings)
8.0
(15 ratings)
Usability
8.0
(12 ratings)
7.7
(10 ratings)
Availability
9.0
(1 ratings)
8.9
(11 ratings)
Performance
-
(0 ratings)
9.2
(2 ratings)
Support Rating
7.2
(24 ratings)
7.5
(63 ratings)
Online Training
7.0
(1 ratings)
8.0
(1 ratings)
Implementation Rating
10.0
(3 ratings)
9.4
(11 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.4
(10 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.1
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.1
(3 ratings)
User Testimonials
Amazon Web ServicesCisco Umbrella
Likelihood to Recommend
Amazon AWS
I find Amazon Web Services more easy to use as compared to some other public cloud offerings. e.g. storing data in S3 is very easy and access and also be maintained using easily using bucket policies. For container orchestration ECS is much user friendly and intuitive as compared to Kubernetes services. It would have been better if Amazon Web Services could provide a logical container for multiple resources (e.g. resource groups in Azure), which would make it easy to clean up the resources.
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Cisco
It is good for whole network protection, and individual PCs with the client. Provide good reporting on where your network is going on the net. One thing I would like is a longer history with the logs 14 and 30 days are too short some times.
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Pros
Amazon AWS
  • Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
  • All the things which are available over AWS are pretty well managed and easy to use.
  • You might find everything you required for an product and other development over AWS.
  • Its suitable for both either an enterprise or an startup
  • Various resources and documentation are available in case you struck somewhere.
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Cisco
  • So for example, we had the problem in the past. We are connecting users to our own managed data centers. We had seven locations around the world, put them with Cisco, any connect to our on-prem data center and let them out to the internet. So that's causing some high latency bad experiences with teams and so on. And with Umbrella we can directly connect the user to the cloud and to the internet so the users have a good experience with speed with latency and it's much better than back hauling the traffic to their own company and then processing them there.
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Cons
Amazon AWS
  • The AWS Management Console can be overwhelming. so a better dashboard and organizing it would improve usability.
  • The pricing models are complex. We need a more clear price calculators and cost management tools to manage our expenses better.
  • Enhancements in cross service compatibility and easier third party integrations could streamline workflow.
  • Simplifying model training in SageMaker and improving IAM for granular access control would make AWS more user friendly
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Cisco
  • The smart search feature in Cisco Umbrella is great addition for sure which helps us to identify malicious domain just by searching the URL and there is scoring system of Cisco Umbrella which mark the URL in low, medium and high risk. Sometimes Cisco Umbrella mark well known and good domain as malicious whether sometimes they mark malicious sites/domain as low risk. So, it's something that they should focus on, I think.
  • The live activity search is great for checking internet activities, but the filtering options could be improved. It would be helpful if we could filter by multiple parameters at once like combining username, destination IP and time range.
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Likelihood to Renew
Amazon AWS
We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.
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Cisco
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
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Usability
Amazon AWS
The overall usability is simple but also provides a very good outlook on reporting. We use the tool for varoius applications and mutliple purposes and it is broad enough to cover all of our bases. We have various team members with different levels of knowledge that have all been successful.
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Cisco
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
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Reliability and Availability
Amazon AWS
Availability is very good, with the exception of occasional spectacular outages.
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Cisco
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
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Performance
Amazon AWS
AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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Cisco
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
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Support Rating
Amazon AWS
The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.
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Cisco
Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
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Online Training
Amazon AWS
No answers on this topic
Cisco
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
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Implementation Rating
Amazon AWS
The API's were very well documented and was Janova's main point of entry into the services.
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Cisco
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
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Alternatives Considered
Amazon AWS
Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.
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Cisco
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
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Scalability
Amazon AWS
No answers on this topic
Cisco
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
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Return on Investment
Amazon AWS
  • Using Amazon Web Services has allowed us to develop and deploy new SAAS solutions quicker than we did when we used traditional web hosting. This has allowed us to grow our service offerings to clients and also add more value to our existing services.
  • Having AWS deployed has also allowed our development team to focus on delivering high-quality software without worrying about whether our servers will be able to handle the demand. Since AWS allows you to adjust your server needs based on demand, we can easily assign a faster server instance to ease and improve service without the client even knowing what we did.
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Cisco
  • So it's always very hard to calculate return on investment, especially on security and especially in a physical product. So it's not like I'm going to be selling a lot more plastic or a lot more aviation fuel because I implemented Cisco Umbrella. What I know is that definitely, the return on investment is on the ability of the business to continue to run and give the assurance that our users are safe.
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ScreenShots