Amazon Web Services vs. Datto SIRIS

One of the scenarios I can think of is to Deploy a web application that may experience fluctuating traffic. AWS EC2 and Elastic Beanstalk allow for quick deployment and easy scaling accommodating traffic spikes without downtime. Next thing is to analyze large datasets for business insights. AWS services like EMR (Elastic MapReduce) and Redshift enable efficient processing and analysis of big data with minimal setup. Now for one of the scenarios where is less appropriate is if we want to host a simple static website, for basic sites using a dedicated hosting service like GitHub Pages or Netlify may be simpler and most effective than AWS

Incentivized

Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.

Incentivized

• Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
• All the things which are available over AWS are pretty well managed and easy to use.
• You might find everything you required for an product and other development over AWS.
• Its suitable for both either an enterprise or an startup
• Various resources and documentation are available in case you struck somewhere.

Incentivized

• Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
• Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
• Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.

Incentivized

• If there is one thing I think AWS needs improvement on, it is the administration dashboard. It can be a nightmare to use especially when trying to access billing. This could be made better, honestly, as there should be a simplified way to access simple admin features.
• While AWS was fairly easy to integrate into our solutions, it is not as easy to use without some IT knowledge. The dashboards are complicated and designed for someone who is computer savvy. If you are just want to keep track of billing, for example, you may need to take a course or spend a few hours with someone being walked through the admin console.
• AWS does tend to be slow at times. If you do not have a fast internet connection, it can take time to access services that are hosted on AWS. This is not always the case but we have had clients complain about this if they are trying to access a service from multiple points (IP addresses). The only real fix we found was to make our files cache to another server and only keep current data accessible to clients.

Incentivized

• Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
• Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
• Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.

Incentivized

We are almost entirely satisfied with the service. In order to move off it, we'd have to build for ourselves many of the services that AWS provides and the cost would be prohibitive. Although there are cost savings and security benefits to returning to the colo facility, we could never afford to do it, and we'd hate to give up the innovation and constant cycle of new features that AWS gives us.

I trust the product and service and am satisfied with the direction of the company

Incentivized

Amazon Web Services is a great tool when it comes to middle size organizations like us. It provides multiple tools and functionalities in low costs. The best feature we have to pay as we go. No financial burden on company for the unused instances. It also comes with greater level of security such as two level authorization such as multi factor authorization.

Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.

Incentivized

Availability is very good, with the exception of occasional spectacular outages.

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.

The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.

Incentivized

My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.

Incentivized

The API's were very well documented and was Janova's main point of entry into the services.

Amazon Web Services is well suited when we have a huge amount of data to store, process, manipulate and get meaningful information out of. It is also suitable when we need very fast data retrieval from the database. They provide a superior product at a fair price which allows us to further our goals and push the limits of what we are capable of as a team / company.

Incentivized

Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.

• AWS has lowered our employee cost, because you don't have to hire Network/Server Admins to manage infrastructure.
• Increased productivity by incorporating Continuous Integration with AWS and our development life cycle.
• Increased customer confidence by being able to provide HIPAA level security in our development and production environments

Incentivized

• In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
• The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.

Incentivized