Ambassify vs. SnapSurveys

Ambassify is a great way to inform colleagues about comms on social media. It’s very easy for people to share/engage with posts. The platform is convenient and requires low effort. It’s great to be able to use one platform for a variety of campaigns to keep colleagues engaged. This is a great tool.

Incentivized

We would recommend this product to others and it really does fit the needs of the virtual world and still meets the needs of those that need to complete paper. It really is a happy middle place as it works either way. Again, the interface is user-friendly and the ability to do surveys offline is great.

Incentivized

• It shares files in easy and fast way
• It let us have numerous chats opened
• It is good for both, formalizing and socializing

Incentivized

• Snap has wonderful vast functionality. I love showing off it's latest new features!
• As well as online surveys, you can produce mobile, paper and kiosk versions with Snap.
• You can run surveys in multiple languages (including double-byte such as Japanese and Chinese) and analyze all the results together.
• Smart reporting is definitely worth checking out if you have multiple tailored reports to produce over time.
• Their support people are extremely professional and knowledgeable.
• Their worksheets (available on their website) are invaluable and very well written.
• Their Research Department, staffed by guru users of the software, can provide additional resource for a fee.

• We have experienced some lags when starting to run the software.
• Better integration with external channels.
• I am not able to understand how to link WhatsApp as for now.

Incentivized

• Difficulty of use: Since the software has such sophistication, using all the features requires a very detailed understanding which takes a lot of time and effort.
• Tiering of features: The licensing model is a bit unclear and not the easiest to understand.

Though there are many aspects of the product I enjoy and are very useful, it needs to be updated a bit. When using the software you can see that a lot of time was spent on the backend of things, such as the included questions. However, you can see that the way in which it is put together and how it looks did not receive as much attention. I really would enjoy something that is more aesthetically pleasing and not something that looks like it predates 1999

I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.

Incentivized

Microsoft Yammer is also a great tool, but it doesn't have many integration possibilities like Ambassify do. It also lacks that casual touch that is characteristic of Amabassify. Another important factor in this kind of tool is the user interface, it needs to be extremely friendly and intuitive to guarantee its continuous uses, and that's Ambassify's key.

Incentivized

Since I have invested so much time in this program and have been using SNAP Surveys since around 1990, I honestly have not focused that much on other competing software programs. The little bit that I have seen is that some popular web-survey programs (like Survey Monkey) may have nice looking front end features but limited analysis capabilities and SPSS has strong analysis capabilities but is not a strong questionnaire designer.

• The social sharing of our posts (and therefore and engagement metrics on those profiles) has generated more website traffic
• The first time I used this for a previous company (during a PR crisis) it really did help bring the team together

Incentivized

• Information gathered from surveys could be measured by key figures.
• Increased employee efficiency, and help with better customer service.
• Each department could review the finding and put them to use.

Incentivized