AODocs vs. OnBase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AODocs
Score 8.3 out of 10
N/A
AODocs is a document management platform built for Google Drive. AODocs promises to let companies build powerful, secure business applications without limiting collaboration or sacrificing user experience. AODocs promises to provide security and processes without limiting collaboration or sacrificing user experience. The product aims to allow people to build human-friendly business applications, at the same time ensuring companies operate safely and efficiently, in full…N/A
OnBase
Score 8.1 out of 10
N/A
OnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A
Pricing
AODocsOnBase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AODocsOnBase
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPlease visit our pricing page - https://www.aodocs.com/pricing/
More Pricing Information
Features
AODocsOnBase
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
AODocs
-
Ratings
OnBase
8.9
43 Ratings
8% above category average
Content capture & imaging00 Ratings9.141 Ratings
File sync, storage & archiving00 Ratings9.133 Ratings
Document management00 Ratings9.942 Ratings
Records management00 Ratings8.340 Ratings
Content search & retrieval00 Ratings8.343 Ratings
Enterprise content collaboration00 Ratings8.134 Ratings
Content publishing & creation00 Ratings9.322 Ratings
Security, risk management & information governance00 Ratings9.133 Ratings
Contract lifecycle management00 Ratings9.624 Ratings
Automated workflows00 Ratings9.123 Ratings
Artificial intelligence00 Ratings9.311 Ratings
Mobile support00 Ratings9.015 Ratings
Integration00 Ratings7.322 Ratings
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AODocsOnBase
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User Ratings
AODocsOnBase
Likelihood to Recommend
10.0
(1 ratings)
9.4
(43 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(7 ratings)
Usability
-
(0 ratings)
8.6
(9 ratings)
Support Rating
-
(0 ratings)
6.1
(16 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.7
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
AODocsOnBase
Likelihood to Recommend
Bonnie Bailly
AODocs provides a world-class corporate content management solution for enterprises of all sizes. This company has top-notch product development, support, and professional services team, and they're building a community of like-minded customers who can benefit from one other's knowledge and experiences. A remarkable set of extensions, migration tools, and links to other relevant services make up the ecosystem of functionality.
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Hyland Software
OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
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Pros
Bonnie Bailly
  • With this technology, you don't have to rely on experts all the time to design functional processes, which is a big plus for me.
  • There is a superb support team and expert services, and they'll get you up and running in no time.
  • Our document management system has been enhanced, and it now updates and maintains itself more quickly.
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Hyland Software
  • Workflow and Configuration - easy to learn
  • Documentation for each application and toolset
  • Hyland Account Managers and staff are knowledgeable
  • Robust User Community that helps solve an issue or make recommendations
  • Web client - no application installation needed on a PC for users
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Cons
Bonnie Bailly
  • There is some difficulty in understanding the training material. Make it easier to understand how to use key features in real-world work situations by providing more thorough examples or videos.
  • Custom scripts would benefit from greater online training and certification options.
  • The user interface is a nightmare to work with. It could take anywhere from five to ten clicks to move a file to a new subfolder.
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Hyland Software
  • I personally find the user inferface to be obnoxious and obtuse.
  • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
  • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
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Likelihood to Renew
Bonnie Bailly
No answers on this topic
Hyland Software
OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
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Usability
Bonnie Bailly
No answers on this topic
Hyland Software
You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
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Support Rating
Bonnie Bailly
No answers on this topic
Hyland Software
This rating is a compromise because I technically have 2 tiers of support.
I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
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In-Person Training
Bonnie Bailly
No answers on this topic
Hyland Software
The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
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Online Training
Bonnie Bailly
No answers on this topic
Hyland Software
With the Premium subscription, there is a tone of training with audio and practice options.
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Implementation Rating
Bonnie Bailly
No answers on this topic
Hyland Software
Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
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Alternatives Considered
Bonnie Bailly
Using AODocs, we can solve difficult business procedures immediately. Regular updates bring new capabilities to the platform. This workflow engine is superior to all others I've used in SharePoint and Nintex over the years. Until now, I (we) have not encountered a business problem that we couldn't solve. AODocs is a top-notch service.
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Hyland Software
The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
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Return on Investment
Bonnie Bailly
  • There are two methods used to regulate access: workflow and state-based.
  • Improved content discovery abilities.
  • An understanding of the content and usage of our organization's resources.
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Hyland Software
  • OnBase provides a very reliable ECM platform for the company.
  • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
  • OnBase made same day processing of all incoming and outgoing documents a reality.
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ScreenShots

OnBase Screenshots

Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.