Apache Guacamole vs. Chrome Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 10.0 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
Chrome Remote Desktop
Score 8.1 out of 10
N/A
Chrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.
$0
Pricing
Apache GuacamoleChrome Remote Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apache GuacamoleChrome Remote Desktop
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apache GuacamoleChrome Remote Desktop
Features
Apache GuacamoleChrome Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
10% above category average
Chrome Remote Desktop
8.2
21 Ratings
4% above category average
Screen sharing9.52 Ratings6.520 Ratings
File transfer9.12 Ratings7.511 Ratings
Access to sleeping/powered-off computers9.12 Ratings9.110 Ratings
Over-the-Internet remote session10.02 Ratings9.021 Ratings
Initiate remote control from mobile7.02 Ratings8.017 Ratings
Remote management of servers & workstations9.52 Ratings9.019 Ratings
Centralized management dashboard8.01 Ratings9.08 Ratings
Session record8.01 Ratings9.05 Ratings
Monitoring and Alerts7.01 Ratings9.04 Ratings
Multi-platform remote control9.52 Ratings7.015 Ratings
Instant message00 Ratings7.06 Ratings
Secure remote access with Smart Card authentication00 Ratings9.03 Ratings
Remote Active Directory® management00 Ratings7.05 Ratings
Annotations00 Ratings9.04 Ratings
Best Alternatives
Apache GuacamoleChrome Remote Desktop
Small Businesses
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Medium-sized Companies
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Score 9.5 out of 10
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Score 9.5 out of 10
Enterprises
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Score 9.5 out of 10
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Score 9.5 out of 10
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User Ratings
Apache GuacamoleChrome Remote Desktop
Likelihood to Recommend
8.6
(2 ratings)
9.3
(21 ratings)
Likelihood to Renew
8.0
(1 ratings)
7.0
(2 ratings)
Usability
10.0
(1 ratings)
8.8
(7 ratings)
Support Rating
-
(0 ratings)
3.8
(7 ratings)
Implementation Rating
10.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Apache GuacamoleChrome Remote Desktop
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
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Google
It is well suited in cases where your company/organization is looking for a low/no cost remote desktop solution, or is looking for something that can be used by most anyone right away. Most organizations don't want things to be too complex, especially with a remote desktop solution, which is generally not very complex software to begin with. It would be less appropriate in cases where the company/organization has already purchased licensing for a commercial product, and/or has been heavily using a commercial product for some time.
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
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Google
  • Unlike Microsoft's Remote Desktop, this program is the same across platforms, which is helpful for users.
  • This program also allows direct control over the desktop (like TeamViewer) and doesn't give you a simulated log on (like Remote Desktop). This is advantageous for seeing exactly what's on the screen but can make it a little laggy.
  • The interface is very nice and clear once it's set up. It's obvious which computer is which and it's just a couple of clicks from opening the program to a connection.
  • The mobile app is also really really well done.
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Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
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Google
  • More fluid video rendering. Does a good job, but could use a more consistent framerate at times.
  • A way to easier switch between multiple monitors.
  • Adding an ability to zoom for multi-monitor display. Sometimes on a single screen it can get difficult to read if trying to view them all.
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Likelihood to Renew
Apache
No answers on this topic
Google
A very easy lightweight tool that is completely scalable and deployed via google admin platform. The tool is free to use and works extremely well with the chrome devices we currently have deployed. Any organization using chrome or google suites should look into this tool as it's much easier to use then other remote software in the market
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Usability
Apache
it's easy
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Google
Just a great product that has saved countless hours of commute to work and given the flexibility to be able to work from anywhere, whether at home or when away on holiday overseas. I love that it is a free product and is just as great as its competitors' products. It has also allowed me to prepare for work for the following day.
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Support Rating
Apache
No answers on this topic
Google
The only support I ever accessed were help files and web tutorials. I never tried to access personal support, mostly because I don't believe much of it is available. As a free service, my expectations for support are pretty low; that said, Chrome Remote Desktop is easy enough to configure and troubleshoot even with limited technical knowledge.
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Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
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Google
None, its quick and easy
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Alternatives Considered
Apache
We have successfully used noVNC for remote access.
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Google
Chrome Remote Desktop seems to be a an easy to use and efficient program. Such as TeamViewer, however TeamViewer offers more program features such as able to control a device's function (shutting down, restarting, audio input, cmd etc). With those added program features I believe Chrome Remote Desktop can almost be up to par with TeamViewer.
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Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
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Google
  • Using Chrome Remote Desktop, we've saved money on remote desktop software.
  • Using Chrome Remote Desktop, we've saved money by not needing to purchase additional hardware (monitors).
  • Using Chrome Remote Desktop has improved the productivity of my organization by allowing employees to work from anywhere.
Read full review
ScreenShots

Chrome Remote Desktop Screenshots

Screenshot of the option to share a screen or access another computer in Chrome Remote Desktop.Screenshot of the screen to setup a remote connection.