What users are saying about

AppFolio

5 Ratings

VTS

2 Ratings

AppFolio

5 Ratings
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Score 9 out of 101

VTS

2 Ratings
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Score 8.6 out of 101

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Likelihood to Recommend

AppFolio

I can only speak for the types of properties I am currently managing, which are single-family, multi-family and small retail. AppFolio is well suited for property management of each of these. As my business grows I will be better able to determine if AppFolio will be suited for other types of property management. I feel very confident that if I have a situation arise that doesn't appear to work well with AppFolio that their development team will work to correct the problem(s).
Robin Quick, CPM®, HCCP profile photo

VTS

- Perfect for Landlord representation.- Less appropriate for someone doing sales transactions.
No photo available

Pros

  • Their search features are awesome and it helps us find Tenants, Owners and Vendors by first name, last name, or phone number. It's great!
  • Reporting and accounting are very simple and have streamlined several of our processes that used to take hours to do usually can be done in one hour or less. Emailing reports to Owners has now been reduced from 2 days to 1 to 2 hours-that has been a great time saver.
  • Being mobile friendly has allow our employees and our tenants access to what they need 24/7 and almost everyone uses some kind of mobile device which has helped increase visibility for our units and helps keep our vacancy rate low.
  • Their support team is always there to help and has been a great asset to have to rely on their help.
Vivian McClintock profile photo
  • Provides real-time detailed reporting to our clients.
  • Allows team collaboration and keeps everyone on task and organized.
  • VTS is specifically customized for our day to day business transactions which allows for our team complete business transactions in a timely and efficient manner.
No photo available

Cons

  • There is some reporting that we would like to see for our Owners and Tenants. Their vacancy report is one we wish we could pull in the tenants phone number to be able to have it on our report when we print.
  • Maintenance also has reporting that we would like to be able to produce from the keys checked out and keys returned so we can stay on top of checking out our units better. We would also like to do reports from the inspections. Being able to print the units coming vacant at the end of any given month and printing it so we know which unit needs to have painting, cleaning and carpet cleaning done would be very helpful. Right now we export the units and copy and paste into a spreadsheet template to have what we need for our maintenance board.
  • The process to remove misapplied rent or how to refund money to a tenant is a several step process we would like to see simplified.
Vivian McClintock profile photo
  • New developments such as the stacking diagram could be improved.
  • Converting existing tenants into deals could be improved.
  • Overall flow of entering data can sometimes be glitchy.
No photo available

Alternatives Considered

This was our old program and it was not user friendly and very inefficient to use. We was never able to answer a question for an owner or a tenant very easily and many times we had to ask for them to let us call them back while we research their question because it was so difficult to maneuver in the program.
Vivian McClintock profile photo
We used Hightower before they merged with VTS and I always said I wished VTS and Hightower would have a "baby" - now that they have merged I feel we get the best of both platforms! There is no other competition to VTS for day to day reporting! I used Salesforce at a previous company but it is not targeted specifically for leasing the way that VTS is so it does not stack up
No photo available

Return on Investment

  • We have been able to utilize our current employees with our growth without adding more overhead cost by having to hire more employees.
  • The cost of the program has not really allowed us to see much of a profit on the bottom line of not having to hire more employees because as we grow our units so does the cost of the program grow.
  • We have 2 offices several miles away from each other and Appfolio has allowed us to stay in real time in both offices because of the program being web based.
Vivian McClintock profile photo
  • Increased productivity.
  • Better communication with clients.
  • Allows for better time management because it allows us to focus on getting business vs getting bogged down in the paperwork and reporting.
No photo available

Screenshots

Pricing Details

AppFolio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

VTS

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details