What users are saying about

Appian

Top Rated
159 Ratings

Appian

Top Rated
159 Ratings
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Score 8.3 out of 101

Bizagi Digital Business Platform

18 Ratings
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Score 8 out of 101

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Likelihood to Recommend

Appian

Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Ravi Joshi, PMI-ACP® profile photo

Bizagi Digital Business Platform

Bizagi Modeler is perfect tool do design graphically how the workflow looks like. For us is working best to design process and responsible user per activity. It also helps very much with the export option because we after that generate documentation and part of the analysis. This analysis is accepted by the customer after this.
Jakub Wilk profile photo

Feature Rating Comparison

Reporting & Analytics

Appian
Bizagi Digital Business Platform
1.0
Dashboards
Appian
Bizagi Digital Business Platform
1.0
Standard reports
Appian
Bizagi Digital Business Platform
1.0
Custom reports
Appian
Bizagi Digital Business Platform
1.0

Process Engine

Appian
Bizagi Digital Business Platform
5.3
Process designer
Appian
Bizagi Digital Business Platform
10.0
Process simulation
Appian
Bizagi Digital Business Platform
8.0
Business rules engine
Appian
Bizagi Digital Business Platform
7.0
SOA support
Appian
Bizagi Digital Business Platform
4.0
Process player
Appian
Bizagi Digital Business Platform
6.0
Support for modeling languages
Appian
Bizagi Digital Business Platform
5.0
Form builder
Appian
Bizagi Digital Business Platform
1.0
Model execution
Appian
Bizagi Digital Business Platform
1.0

Collaboration

Appian
Bizagi Digital Business Platform
1.0
Social collaboration tools
Appian
Bizagi Digital Business Platform
1.0

Content Management Capabilties

Appian
Bizagi Digital Business Platform
9.0
Content management
Appian
Bizagi Digital Business Platform
9.0

Pros

  • Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
  • Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
  • Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.
Paul Cabrelle profile photo
  • design process
  • enable to collaborate on process with customer
  • enable to generate good world documents
  • has a clear view how the process will looks like
  • enable to design roles in the workflow
Jakub Wilk profile photo

Cons

  • Because of the low numbers employed by our organisation, our ability to make use of an enterprise licence model has been restricted. To their credit, Appian have come up with mutually beneficial solutions to help contain costs and allow us to grow our numbers.
Paul Cabrelle profile photo
  • export option to other format than Bizagi Engine :-)
  • customization of forms that can be use to design workflow
  • localization of export files
Jakub Wilk profile photo

Likelihood to Renew

Appian9.5
Based on 11 answers
Other prosed applications are under review or developement
Greg Crellin profile photo
Bizagi Digital Business Platform10.0
Based on 1 answer
Try it and you will understand.
Frederic Bouvart profile photo

Usability

Appian8.8
Based on 28 answers
The interface is as difficult to use as you make it. We like to follow the KISS principle and automate the mundane so that our staff can concentrate on their day job and not have to worry about what happens next.
Paul Cabrelle profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.3
Based on 52 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
No photo available
Bizagi Digital Business Platform9.0
Based on 1 answer
Online trainingFreeWell chapteredProgressive
Frederic Bouvart profile photo

Alternatives Considered

Our approach to selecting Appian was more of a solution based approach to an existing problem. Since then, our Enterprise Architect has been instrumental in mapping out where we will be taking Appian and how it can be applied across the organisation.
Paul Cabrelle profile photo
We use Bizagi modeler as it is for free and enable to draw workflow, collaborate with the customer and help to exchange files with the customer
Jakub Wilk profile photo

Return on Investment

  • We have only had the software since March 2017 so it's a bit premature to be able to quantify what effect on ROI. We have seen efficiency gains in processing times and throughput when compared to previous years statistics.
Paul Cabrelle profile photo
  • it speeds up very much designing the workflows so we save time and money
  • it helps to accept process with customer so it also safe time and money
Jakub Wilk profile photo

Pricing Details

Appian

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Bizagi Digital Business Platform

General
Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Bizagi Digital Business Platform More Information