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Top Rated
159 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.3 out of 101
Based on 159 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 8.1 out of 101
Based on 21 reviews and ratings
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Likelihood to Recommend
Appian
Surely Appian is not a Site Development Tool. So we should avoid the use of a system for just UX development. We should look for process automation as much as we can mature the use cases.
Solutions Architect
Fidelity InternationalInvestment Management, 5001-10,000 employees
Bizagi Digital Business Platform
Permits dependence reduction on external IT suppliers, maximum value extraction from large/legacy systems, and business and IT collaboration. For big Companies, while an enterprise should expect to face a lot of difficulties, thus increasing the learning curve, while dealing with the platform's rollout the timeline to deploy is extensive.
Administrador de Redes e Infraestructura C.A. & Co
UNO - Grupo TerraOil & Energy, 1001-5000 employees
Feature Rating Comparison
Reporting & Analytics
Appian
—
Bizagi Digital Business Platform
5.3
Dashboards
Appian
—
Bizagi Digital Business Platform
5.3
Standard reports
Appian
—
Bizagi Digital Business Platform
5.3
Custom reports
Appian
—
Bizagi Digital Business Platform
5.3
Process Engine
Appian
—
Bizagi Digital Business Platform
6.6
Process designer
Appian
—
Bizagi Digital Business Platform
8.9
Process simulation
Appian
—
Bizagi Digital Business Platform
8.0
Business rules engine
Appian
—
Bizagi Digital Business Platform
7.5
SOA support
Appian
—
Bizagi Digital Business Platform
5.6
Process player
Appian
—
Bizagi Digital Business Platform
7.1
Support for modeling languages
Appian
—
Bizagi Digital Business Platform
6.1
Form builder
Appian
—
Bizagi Digital Business Platform
4.8
Model execution
Appian
—
Bizagi Digital Business Platform
4.8
Collaboration
Appian
—
Bizagi Digital Business Platform
5.3
Social collaboration tools
Appian
—
Bizagi Digital Business Platform
5.3
Content Management Capabilties
Appian
—
Bizagi Digital Business Platform
8.5
Content management
Appian
—
Bizagi Digital Business Platform
8.5
Pros
- Ease of Use - one of our main drivers was that it had to be simple to use. Moreso when a large proportion of our userbase are external to the airport and sometimes unknown, which makes training a particularly difficult task. We also didn't want our internal users to be slowed down after the introduction so again we put a lot of effort into making the interface as simple to use and visually uncluttered.
- Version upgrades, enhancements, minor bug fixes and all loaded without much interruption to the system availability time. We generally schedule version upgrades so that they occur at 1am local time to avoid any impact on our user base.
- Appian & Cognizant resources assigned to our implementation were and still are absolutely amazing. Going above and beyond to maximise the benefits that we obtain from the implementation. Proactive when it comes to dealing with business units that are somewhat stuck in their ways, happy to demonstrate better ways of doing things and providing solutions to problems that would have been otherwise assigned to the too hard basket.
Business Analyst
Sydney AirportAirlines/Aviation, 201-500 employees
- It allows us to perform the digitization process easily and efficiently
- You can model document processes.
- Automated processes are more efficient and rapid.
Administrador de Redes e Infraestructura C.A. & Co
UNO - Grupo TerraOil & Energy, 1001-5000 employees
Cons
- Even if Appian is working a lot on it, it should improve the low-coding features.
- Improvement of the form design not using sail.
- Foster the connection for different customers, all of them using Appian. Having a process across companies and not only offices could be great.

Verified User
Project Manager in Other
Banking Company, 201-500 employees- export option to other format than Bizagi Engine :-)
- customization of forms that can be use to design workflow
- localization of export files
President & Co-Founder
EnovatioComputer Software, 1-10 employees
Likelihood to Renew
Appian9.5
Based on 11 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
Bizagi Digital Business Platform10.0
Based on 1 answer
Try it and you will understand.
SAP Architect (technique & fonctionnel) - Coordinateur - Intégrateur
ArcelorMittal IndusteelMining & Metals, 1001-5000 employees
Usability
Appian8.8
Based on 28 answers
Overall I would say Appian is pretty easy to use. The learning curve for building forms and simple processes is short. However, a significant benefit of Appian is its use of business logic. In this case the user will need a deep understanding of logic statements (If, Or, And, etc). Also, to better use the data then a designer should have a good understanding of setting relationships between data points, building DB views and SQL queries. To realize the full power of Appian it does take someone with some development experience a good 6-12 months to be a well-rounded developer/designer. Also, it will help if the person doing the designing has some information architecture, interaction design experience. Knowledge on how organize data, layout forms, establish design patterns, will make the use of the forms easier.
Director, Strategic Process Project Management
Scripps NetworksBroadcast Media, 1001-5000 employees
No score
No answers yet
No answers on this topic
Support
Appian8.4
Based on 52 answers
We have Appian support here full time who are always helpful and understand both the products and our needs. They help guide the product to help it stay stable.On the odd occasion we need to call Appian themselves, they have always been responsive and genuinely want to help us solve the issue.

Verified User
Analyst in Information Technology
Financial Services Company, 501-1000 employeesNo score
No answers yet
No answers on this topic
In-Person Training
Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesNo score
No answers yet
No answers on this topic
Online Training
Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.

Verified User
Analyst in Information Technology
Financial Services Company, 10,001+ employeesBizagi Digital Business Platform9.0
Based on 1 answer
Online trainingFreeWell chapteredProgressive
SAP Architect (technique & fonctionnel) - Coordinateur - Intégrateur
ArcelorMittal IndusteelMining & Metals, 1001-5000 employees
Alternatives Considered
We went through a light-touch Request for Proposal process, explaining the problem we were trying to fix and giving lots of examples of the current process and pain points. Appian was one of 10 respondents but stood out as having all of the components that would make putting the customer first, sharing information across multiple government agencies, workflow, low code and speed to build a working prototype that would work on multiple devices (pc, mobile, table) out of the box.Appian understood the problem we were trying to fix, and their response answered the majority of our concerns about how to solve the problems for the business customer by using and re-using information. Other providers could do some parts of the functionality needed, or offered to build the prototype from scratch, or couldn't meet our timeframes (due to length of delivery or lack of resources). Some of the respondents missed the point entirely and simply did not meet the requirements we set.Another factor was the cost estimate presented by the respondents - Appian was not the cheapest, but they were definitely not wildly expensive (unlike a couple of other respondents)!
Contract Senior Business Analyst
Department of Internal Affairs (NZ)Government Administration, 1001-5000 employees
We use Bizagi modeler as it is for free and enable to draw workflow, collaborate with the customer and help to exchange files with the customer
President & Co-Founder
EnovatioComputer Software, 1-10 employees
Return on Investment
- Master data process increased speed of processes 50%.
- Product management processes increased timely information by 25% faster with decision making.
- Improved accuracy of data across the enterprise as reduced issues by 20%.
Senior Project Manager, PMO
JD IrvingPaper & Forest Products, 10,001+ employees
- it speeds up very much designing the workflows so we save time and money
- it helps to accept process with customer so it also safe time and money
President & Co-Founder
EnovatioComputer Software, 1-10 employees
Screenshots
Pricing Details
Appian
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—More Information
Appian More Information
Bizagi Digital Business Platform
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No