Appian vs. Microsoft 365 Copilot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appian
Score 8.2 out of 10
N/A
Appian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.
$0
Microsoft 365 Copilot
Score 8.1 out of 10
N/A
For enterprises, Microsoft 365 Copilot (or just Microsoft Copilot) is a generative AI operating as an intelligent virtual assistant for work. Through a chat interface, business users can use it to solve a variety of complex tasks.
$31.50
per month per user
Pricing
AppianMicrosoft 365 Copilot
Editions & Modules
Appian Community Edition
$0
Application - Input-Only
$2
per month per user
Application - Infrequent
$9
per month per user
Application - Standard
$75
per month per user
Platform
Custom Quote Priced per user with unlimited apps.
minimum 100 users, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
unlimited
Platform
Custom Quote Priced per user with unlimited apps.
Minimum 100, no maximum
Unlimited
Custom Quote Priced per development with unlimited apps.
Unlimited
Microsoft Copilot
$31.50
per month per user
Offerings
Pricing Offerings
AppianMicrosoft 365 Copilot
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing shown is based on an annual commitment. Discount available for annual payment.
More Pricing Information
Community Pulse
AppianMicrosoft 365 Copilot
Features
AppianMicrosoft 365 Copilot
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Appian
9.1
75 Ratings
8% above category average
Microsoft 365 Copilot
-
Ratings
Visual Modeling8.873 Ratings00 Ratings
Drag-and-drop Interfaces8.972 Ratings00 Ratings
Platform Security9.271 Ratings00 Ratings
Platform User Management8.872 Ratings00 Ratings
Reusability9.575 Ratings00 Ratings
Platform Scalability9.573 Ratings00 Ratings
Best Alternatives
AppianMicrosoft 365 Copilot
Small Businesses
Creatio
Creatio
Score 9.0 out of 10

No answers on this topic

Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10

No answers on this topic

Enterprises
Creatio
Creatio
Score 9.0 out of 10
Oracle Digital Assistant
Oracle Digital Assistant
Score 5.0 out of 10
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User Ratings
AppianMicrosoft 365 Copilot
Likelihood to Recommend
9.4
(139 ratings)
8.3
(16 ratings)
Likelihood to Renew
8.5
(19 ratings)
9.5
(2 ratings)
Usability
8.7
(95 ratings)
8.2
(13 ratings)
Support Rating
8.4
(118 ratings)
-
(0 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
6.0
(2 ratings)
-
(0 ratings)
Implementation Rating
1.0
(5 ratings)
-
(0 ratings)
User Testimonials
AppianMicrosoft 365 Copilot
Likelihood to Recommend
Appian
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
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Microsoft
I highly recommend its usage in Teams meetings to prepare a session transcript, meeting minutes,
next steps and recognize speech by person. Also within the meeting recording, there is separation between the people talking at the time. The Copilot image creation is very accurate and useful to
customize my PowerPoint presentations and other documents
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Pros
Appian
  • Allows at a glance workflow documentation which assists in the need we have for information readiation.
  • Drag and drop interface for workflow development greatly speeds our apps time to market.
  • Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.
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Microsoft
  • Good analysis of the ticket system at the service desk, so that this can be anticipated properly
  • For the management of IT environments, quick examples of scripting for desired solutions
  • For consultants and managers, they co-pilot a technical report into language understandable to a non-technical client, including a visual summary.
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Cons
Appian
  • Search issues when type ahead and database search are used in the same field.
  • Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
  • Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.
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Microsoft
  • The quality of image generation in Microsoft Copilot could be improved. Compared to other AI platforms, Copilot's images often fall short in quality and frequently contain typos.
  • When generating agents and chatbots, Microsoft Copilot currently doesn't appear to support file download functionality.
  • The email reply function is useful, but the responses can sometimes be overly elaborate. It would be helpful to have more options for adjusting the tone.
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Likelihood to Renew
Appian
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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Microsoft
Absolutely!!! I have a high regard for the product and will use it for years to come.
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Usability
Appian
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
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Microsoft
it is nearly perfect and it’s usability one of the main factors and contributing to the score is how versatile this tool is. it is vastly usable in a multitude of circumstances, and has a few limitations, but overall this product works well for what it is intended. It is very helpful for some otherwise time consuming tasks.
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Support Rating
Appian
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
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Microsoft
No answers on this topic
In-Person Training
Appian
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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Microsoft
No answers on this topic
Online Training
Appian
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
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Microsoft
No answers on this topic
Implementation Rating
Appian
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
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Microsoft
No answers on this topic
Alternatives Considered
Appian
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
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Microsoft
I think It lost the race for now. I don't think Microsoft will keep investing on it since we have better tools outside their environment. In my opinion, Microsoft Copilot is not even in the benchmark tools and in the race for AGI. I think Microsoft is way behind and Microsoft Copilot suffered the lack of investment like the one made by its competitors.
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Return on Investment
Appian
  • I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
  • The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
  • There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.
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Microsoft
  • It is too early to tell at the moment but I can see it as a positive moving forward
  • The amount of time saved in creating content will be a huge asset for faculty
  • The same holds true for students as they to will be able to safe a lot of time
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ScreenShots

Appian Screenshots

Screenshot of Low-Code DevelopmentScreenshot of Business Process Management SuiteScreenshot of Dynamic Case ManagementScreenshot of Mobile App DevelopmentScreenshot of Appian RPA with Blue Prism