What users are saying about
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Top Rated
179 Ratings

Appian

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Top Rated
179 Ratings
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Score 8 out of 100
43 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Appian

I believe that Appian is very well-suited to provide an approval work-flow. For making requests where there is a specific hierarchy of approvals that must occur, it is great. For example, if an employee needs to make a capital request for a long term project, the number of approvals can be set based on the amount of the items/work that is to be capitalized. If the amount is < 10000, maybe only manager approval is required. If the amount is over 10,000, Department Budgetary approval is also required. Over 25,000, Finance approval is required. Over 100,000, executive approval is required. Appian makes it very easy to set these conditions and send out tasks based on them. Appian also Excels at reporting. Appian provides the tools to report on any of the data that is captured in the request. This data can be exported to Excel to be used for audits or data management. Data can be reported in a variety of ways grid format, generate a pdf, or with charts and graphs. I don't believe that Appian should be used to replace any cost accounting type of functions. There are enterprise systems, such as Oracle that do a better job with that. Appian's strength is providing workflows.
Christine Mulready | TrustRadius Reviewer

Microsoft Power Automate

[Microsoft Power Automate (formerly Microsoft Flow) is well suited] if you have scenarios where you want to automate email notifications or getting approvals from different stakeholders.Also if you need integrations with some other M365 Applications, this works great. To make the flows running longer than 30 days you need to do some workarounds like create new flow post 30 days. This is still a challenge in Power Automate
Ankit saxena | TrustRadius Reviewer

Feature Rating Comparison

Low-Code Development

Appian
8.2
Microsoft Power Automate
Visual Modeling
Appian
7.6
Microsoft Power Automate
Drag-and-drop Interfaces
Appian
8.2
Microsoft Power Automate
Platform Security
Appian
9.3
Microsoft Power Automate
Platform User Management
Appian
7.6
Microsoft Power Automate
Reusability
Appian
7.9
Microsoft Power Automate
Platform Scalability
Appian
8.6
Microsoft Power Automate

Pros

Appian

  • I have observed after version 17.1 we have a lot of good features in Appian that improve usability (UX). This adds real value in this competitive Digital space.
  • You can understand business use case and convert it to a logical process automation.
  • Process Modeller has improved a lot and providing smart services use adds more value.
  • Service integration helps us to seamlessly integrate with third-party systems
Ravi Joshi, PMI-ACP® | TrustRadius Reviewer

Microsoft Power Automate

  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
Jesse Bickel, MS - PMP | TrustRadius Reviewer

Cons

Appian

  • Advanced functionality requires use of the Appian expression language. The more advanced the logic, the harder it is to build with the expression language. This means development expertise is more relevant if you need advanced functionality, which I imagine applies almost all the time. I would much prefer if they allowed some common language such as JavaScript out of the box.
  • Debugging has proved difficult. It’s easy for developers to get the app to or feature to a “working” state but it needs robust alpha testing.
  • Deployment can be tricky. When a solution gets big and there are many teams and dependencies, it needs a careful process to ensure things don’t break.
  • Reasuability of Appian objects is both a pro and con. Reusing objects across apps may be more trouble than its worth because of creating heavy dependencies. Experience is helpful to strike the right balance.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Appian

Appian 9.0
Based on 16 answers
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
Michael Campbell, PMP,CSM | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Usability

Appian

Appian 8.6
Based on 45 answers
Great platform for providing business process management. Fairly easy to learn tool (especially now that I have seen the evolution over 5 years). More difficult to master, but there is a great community that is always willing and able to help solve your problem.
Helmut Arnold | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 10.0
Based on 1 answer
Microsoft Power Automate (formerly Microsoft Flow) is very user friendly. It is mostly just click to add functions or connections and then fill in pertinent information to ensure that the connector functions the way that you want. I was able to create my first flow within minutes just by looking through the connectors and piecing it together.
Phillip Templeton | TrustRadius Reviewer

Support Rating

Appian

Appian 8.1
Based on 123 answers
We have a mixture of onsite and offshore support by Appian and their partner Cognizant. Our stated support hours for the business are 9-5pm Mon-Fri. Cognizant being located in India provides us with coverage up to 9pm should anything happen that needs urgent attention. Appian Cloud Support are also there should we have any issues connecting to the application.
Paul Cabrelle | TrustRadius Reviewer

Microsoft Power Automate

Microsoft Power Automate 7.2
Based on 7 answers
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Matthew Smith | TrustRadius Reviewer

In-Person Training

Appian

Appian 9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Online Training

Appian

Appian 10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Implementation Rating

Appian

Appian 9.0
Based on 8 answers
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Peter Newnam | TrustRadius Reviewer

Microsoft Power Automate

No score
No answers yet
No answers on this topic

Alternatives Considered

Appian

The main advantage of Appian is the cost structure that is more suitable for starting a test-project to see how develop in Appian and most of all how Appian is accepted inside the company. In few weeks you can show the first results and start the journey on digitalization.
Anonymous | TrustRadius Reviewer

Microsoft Power Automate

Like all plugin type enabler programs, Flow bridges a gap that SharePoint couldn't fill on its own. SharePoint allows for some helpful automation of collaboration, but where it falls short is where Flow has an opportunity to elaborate. On-Prem Nintex and SharePoint 2016 are both the pinnacle of ease of use and user experience, but they are no longer available to our organization. Since it is the survivor, the goal is to learn to adapt and make the platform sing. If Flow gets the triggers and event-based activity sorted out, along with doing a great job of prepackaging some basic critical functionality like approvals, WIP tracking, and notifications, it should be a great addition to the tool kit.
Chris Carpenter | TrustRadius Reviewer

Return on Investment

Appian

  • Our objective to reduce customer effort when dealing with government by 25% was exceeded. In the process of applying for an alcohol licence renewal alone, we saw approximately 80% reduction in time and effort for the business customer - and that was just a prototype! Imagine the possibilities when this is taken into a live environment!
Lynley Johnston | TrustRadius Reviewer

Microsoft Power Automate

  • With Microsoft Flow, you can connect to many data sources such as DocuSign, Dropbox, Facebook, Google Drive, Google Sheets, Office 365, OneDrive, Salesforce, Slack, SQL Server, and Twitter.
  • Templates are often useful for automating many common business workflows, but you can easily create your own as well.
  • Negative - Not all column types are supported by Flow.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Appian

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Appian Editions & Modules

Edition
Free$0
Standard60.002
Flat FeeContact Sales3
EnterpriseContact Sales4
  1. per user per month
  2. one fixed price per app, unlimited users
  3. unlimited number of apps, priced by user
Additional Pricing Details

Microsoft Power Automate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Power Automate Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Appian
8.3
Microsoft Power Automate
8.6

Likelihood to Renew

Appian
9.0
Microsoft Power Automate

Usability

Appian
8.6
Microsoft Power Automate
10.0

Support Rating

Appian
8.1
Microsoft Power Automate
7.2

In-Person Training

Appian
9.0
Microsoft Power Automate

Online Training

Appian
10.0
Microsoft Power Automate

Implementation Rating

Appian
9.0
Microsoft Power Automate

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