Likelihood to Recommend It works great when you don't want to carry cash, or even carry credit cards. It is so simply to just whip out your phone, double click, and it opens with FaceID and is ready to use. In our case, we shop very often at a store across the street which accepts Apple Pay and so the payment portion is essentially a non-issue at this point, which is fantastic for us
Read full review We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
Read full review Pros Apple Pay is extremely easy to access because you can access it whether you've unlocked your phone or locked it. Apple Pay does a great job listing historic transactions. Apple Pay easily allows users to add or remove different credit cards. Read full review Real time status of direct debit payments Homepage dashboard is well made and efficiently tracks the payment status GoCardless website supports multiple language Read full review Cons The ability for other integrations to still have their restricting permissions to be used. As an example, I can't use Apple Pay and still choose when I want my delivery because it's not in Apple Pay's coding to allow outside restrictions. Read full review Not really useable on mobile - no mobile app and poor display in a mobile browser Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives Read full review Likelihood to Renew It's now a standard.
Read full review Usability Extremely effective and easy to use.
Read full review It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account
Read full review Support Rating There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
Read full review Alternatives Considered When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
Read full review GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.
Read full review Return on Investment Able to provide employees with digital company cards. Convenient tracking of money spent. Caring for others in our workplace and community through gifts and purchases. Read full review Increase customer digital payments vs. check by 18% and climbing. Decrease time to pay significantly and allow payment directly at time of order. Reduce write-off and non-payment by customer. Cost to Kanopy has been reasonable and benefit exceeds the fees. Read full review ScreenShots