Apple Pay vs. Google Pay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Pay
Score 9.0 out of 10
N/A
Apple Pay is a payment gateway the vendor states gives customers an easy, secure, and private way to pay in stores, within apps, on the web, and in Business Chat.N/A
Google Pay
Score 6.1 out of 10
N/A
Google Pay (including Google Pay Send, formerly Google Wallet) is a payment processing solution from Google.N/A
Pricing
Apple PayGoogle Pay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple PayGoogle Pay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple PayGoogle Pay
Considered Both Products
Apple Pay
Chose Apple Pay
Apple Pay and Google Pay are very similar function-wise but vary significantly in design. We chose Apple Pay for its improved security over physical card transactions. Apple pay also provides a much simpler user interface for the customer when processing a transaction, unlike …
Chose Apple Pay
Google Pay covers all google users, but Apple Pay works better with iphone users.
Google Pay
Chose Google Pay
I think Google Pay is roughly comparable to the above products. That said, Google Pay came onto the market much later than things like PayPal, Apple Pay, Venmo, and other peer to peer wallet apps, so it is easy to see why people already have preferences for other apps. My …
Chose Google Pay
There are many alternative products on the market that function similarly to Google Pay. I think the closest competitor I've used would be Apple Pay, but there are other products like Venmo and Zelle that are somewhat similar. I think Google Pay is at least as good, if not …
Features
Apple PayGoogle Pay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Apple Pay
8.0
5 Ratings
10% above category average
Google Pay
-
Ratings
Fraud Detection8.35 Ratings00 Ratings
API or SDK8.13 Ratings00 Ratings
Recurring Payment Support8.55 Ratings00 Ratings
Billing and Invoicing Support8.45 Ratings00 Ratings
Global Support6.95 Ratings00 Ratings
Payment Form Acceptance7.95 Ratings00 Ratings
Best Alternatives
Apple PayGoogle Pay
Small Businesses
Thryv
Thryv
Score 8.6 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Medium-sized Companies
Adyen
Adyen
Score 8.5 out of 10
Apple Pay
Apple Pay
Score 9.0 out of 10
Enterprises
Adyen
Adyen
Score 8.5 out of 10
Adyen
Adyen
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple PayGoogle Pay
Likelihood to Recommend
9.0
(23 ratings)
2.4
(22 ratings)
Likelihood to Renew
7.3
(1 ratings)
-
(0 ratings)
Usability
9.7
(4 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
6.9
(2 ratings)
User Testimonials
Apple PayGoogle Pay
Likelihood to Recommend
Apple
If you accept payments while selling goods and services, Apple Pay can help you speed up the payment process while securely accepting payments. Since there is no need to stick a card into a machine, users won't have to fumble looking for a card when they can put their whole wallet on Apple Pay and check out easily.
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Google
I have only scratched the surface of Google Pay's capabilities because we do not have a physical store. I believe the benefits would increase for locations where smartphone payment is already underway in physical stores that also do online sales. If your business deals with very little foot traffic or does not offer a variety of payment choices, do more research before adding Google Pay as an option — Google Pay is an eager competitor to Apple Pay, and therefore offers businesses opportunities to run promotions and other incentives to adopt Google Pay currently, so it still may be worthwhile to smaller businesses. Google Pay is about to implement a banking option, which will likely add to the number of users and therefore excited customers with Google Pay to spend with you. The web implementation seems simple and should be a good addition to websites where multiple payment types are available.
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Pros
Apple
  • The double click which launches it couldn't be easier; you don't even have to open your phone and find the app.
  • It's pretty much fool proof from there, as just holding your phone near the reader is sufficient for success.
  • Haptic feedback ensures that I know the payment registered.
  • I have full faith and confidence that the transaction was executed securely.
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Google
  • They provide good rewards like cash back offers and gift vouchers.
  • Easy to pay by scanning the QR code.
  • Help us to find best recharges for our mobile.
  • Easy to pay electricity bill.
  • Will notify us if our validity expires on recharges.
  • Self money transfer, we can transfer money to other account if both the accounts are linked with Google Pay.
  • We can check balance by enter the UPI Pin.
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Cons
Apple
  • At times, my Apple Pay will pop up unintentionally. Perhaps there can be more safeguards around that.
  • Apple Pay is not super great if I need to make a return. For any return, I've found that paper receipts are superior.
  • Apple Pay sometimes requires very specific positioning when scanning the phone, which is frustrating.
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Google
  • It would be helpful if Google Pay could sync with things like Apple Pay so that saved payment methods can be automatically imported
  • There are certain times when Google Pay grants offers for cash back at merchants but the transfer time on the cash back is something like 30 days, which is a long time to wait
  • Google Pay could also integrate with other credit card and bank apps to add stored payment methods from there
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Likelihood to Renew
Apple
It's now a standard.
Read full review
Google
No answers on this topic
Usability
Apple
Love the simplicity, i think it's a good way of getting apple-lovers to purchase things from the palm of their hand
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Google
I feel that this system not safe. Google keep charging my credit card but they say they cannot trace the payment because there is no transaction record! I cannot stop the payment.
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Support Rating
Apple
No answers on this topic
Google
I have had no direct experience with the Customer Support team for google pay. I never faced any issues or problems. I heard from other friends and colleagues that the customer service is great. This method of payment is now more and more being used as it is more secure and also at the same time fast and easy.
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Alternatives Considered
Apple
When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.
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Google
GooglePay appears similar but the seller charges no commission. On the downside, there is also no payment protection. So if a transaction goes wrong and it is paid directly from a bank account or via a debit card then you have no buyer protection. This is a significant risk when using GooglePay. PayPal has its own buyer protection.
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Return on Investment
Apple
  • Able to provide employees with digital company cards.
  • Convenient tracking of money spent.
  • Caring for others in our workplace and community through gifts and purchases.
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Google
  • Google Pay (formerly known as Google Wallet) organizes spending and makes recommendations--all around grouped conversations
  • Improves risk mitigation and ensures safety and account health of our vendors
  • Increased efficiency and pushes payments through at a faster rate
  • Provides work-life balance when fiscal deadlines slowly approach
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ScreenShots