What users are saying about
5 Ratings
5 Ratings
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Score 5.2 out of 101
9 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

AppNeta

AppNeta is well suited any place where there are customer facing applications where speed/efficiency determines the customer perception of business service.
Richard Phung profile photo

NETSCOUT nGeniusONE

It’s best for troubleshooting issues that require a packet level analysis. By having source/destination you can have a view into how the packets are traversing the network. If alerts/baselines are set up it can help identify something out of the norm. Very useful for VoIP applications as well. Would not recommend for small scale environments.
No photo available

Feature Rating Comparison

Network Performance Monitoring

AppNeta
NETSCOUT nGeniusONE
8.5
Automated network device discovery
AppNeta
NETSCOUT nGeniusONE
8.7
Network monitoring
AppNeta
NETSCOUT nGeniusONE
8.6
Baseline threshold calculation
AppNeta
NETSCOUT nGeniusONE
7.8
Alerts
AppNeta
NETSCOUT nGeniusONE
8.1
Network capacity planning
AppNeta
NETSCOUT nGeniusONE
8.5
Packet capture analysis
AppNeta
NETSCOUT nGeniusONE
9.6
Network mapping
AppNeta
NETSCOUT nGeniusONE
8.4
Customizable reports
AppNeta
NETSCOUT nGeniusONE
7.5
Wireless infrastructure monitoring
AppNeta
NETSCOUT nGeniusONE
8.9
Hardware health monitoring
AppNeta
NETSCOUT nGeniusONE
9.2

Pros

AppNeta

  • AppNeta provides detailed application availability & uptime.
  • AppNeta provides great longitudinal data regarding how the applications perform including an overall grade or "AppDex."
  • AppNeta sends notifications of service downtime that aids in technical dispatch.
Richard Phung profile photo

NETSCOUT nGeniusONE

  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
Paul Fan profile photo

Cons

AppNeta

  • AppNeta could bundle all of their applications together. We received a demo for TraceView which allows insight on specific DB & API calls which is very valuable, but was not part of our original agreement/pricing structure.
Richard Phung profile photo

NETSCOUT nGeniusONE

  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
No photo available

Usability

AppNeta

No score
No answers yet
No answers on this topic

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 6.5
Based on 2 answers
It provides a lot of useful information, but it's not always easy/intuitive to find it. It really needs to get a fully functional API integrated to support automation and integration with other monitoring and analytics tools to enable faster decision making. On the other hand, it gathers a lot of useful information from complex networks that are useful for capacity management and faster incident isolation and resolution.
No photo available

Support

AppNeta

No score
No answers yet
No answers on this topic

NETSCOUT nGeniusONE

NETSCOUT nGeniusONE 7.5
Based on 2 answers
We have a dedicated OSE who has been very helpful. Besides that, we have little experience beyond this specific model
No photo available

Alternatives Considered

AppNeta

We currently use Nagios/GroundWork and Cacti to perform network monitoring. AppNeta's UI is far superior.
Richard Phung profile photo

NETSCOUT nGeniusONE

Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.
Chris Woods profile photo

Return on Investment

AppNeta

No answers on this topic

NETSCOUT nGeniusONE

  • NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
  • Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
  • Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
Paul Fan profile photo

Pricing Details

AppNeta

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NETSCOUT nGeniusONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

AppNeta
8.0
NETSCOUT nGeniusONE
8.2

Usability

AppNeta
NETSCOUT nGeniusONE
6.5

Support

AppNeta
NETSCOUT nGeniusONE
7.5

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