Apptentive vs. Click2Magic

Apptentive

5 Reviews and Ratings

Click2Magic

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Apptentive	Score 8.0 out of 10	N/A	Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect…	N/A
Click2Magic	Score 8.8 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month

Pricing

Apptentive

Click2Magic

Editions & Modules

No answers on this topic

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Offerings

Pricing Offerings
Apptentive	Click2Magic
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

$39 Per Seat/Month, Billed Annually.

Additional Details

—

—

More Pricing Information

Community Pulse
	Apptentive	Click2Magic
Top Pros	Pro App store Pro Direct access Pro Support team	Pro Real time communication Pro Website visitors Pro Lead generation
Top Cons	Minus Multiple apps Minus Ios and android Minus Finding the right	Minus Useful features

Best Alternatives
	Apptentive	Click2Magic
Small Businesses	Simplify360 Score 7.8 out of 10	Gist Score 9.6 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Conversica Score 9.5 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Apptentive	Click2Magic
Likelihood to Recommend	8.0 (2 ratings)	9.7 (5 ratings)

User Testimonials
	Apptentive	Click2Magic
Likelihood to Recommend	Apptentive Apptentive is well suited for getting more feedback from mobile app users. It has all the tools to ask the right questions at the right time. It's less appropriate for simply an app metrics solution. While it provides metrics other mobile platforms would be better at compiling the correct metrics needed for insights. Incentivized Verified User Anonymous Read full review	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review
Pros	Apptentive Push notifications for app store reviews. Targeted interactions based on in-app events. Easy in-app messaging service for direct access to our support team. Incentivized Verified User Anonymous Read full review	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review
Cons	Apptentive Apptentive's metrics aren't as customizable as we would like but what it does measure it does a good job at. Managing multiple apps (iOS and Android) can make for extra work because you're duplicating work on Notes and Events. Finding the right way to interact can take multiple tests, surfacing best practices across the industry would be a help. Incentivized Verified User Anonymous Read full review	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review
Alternatives Considered	Apptentive We thought about Firebase, but we ultimately selected Apptentive because it is brand-agnostic. Using a Google app for an iOS application could have proved disastrous if the support for iOS had been lost down the line. Incentivized Verified User Anonymous Read full review	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review
Return on Investment	Apptentive Apptentive has helped us increase our app store ratings which results in better listings in search results, etc. Apptentive has helped give us better insights from our users. Apptentive has helped us better manage emergencies that we can address without an App Store update now. Incentivized Verified User Anonymous Read full review	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review
ScreenShots	Apptentive Screenshots	Click2Magic Screenshots