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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score9 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Ardexus CRM

    Score8.1 out of 10
    N/AArdexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    ApptivoArdexus CRMPipedrive
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    ApptivoArdexus CRMPipedrive
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeOptionalNo setup feeNo setup fee
    Additional DetailsMonthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    ApptivoArdexus CRMPipedrive
    Considered Multiple Products
    Apptivo Inc
    No answer on this topic
    Ardexus Inc.
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    96%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    89%
    Implementation went as expected
    16 Answers
    Features
    ApptivoArdexus CRMPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    7.7
    4 Ratings
    2% below category average
    Ardexus CRM
    8.1
    1 Ratings
    3% above category average
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management10.04 Ratings10.01 Ratings8.724 Ratings
    Workflow management6.82 Ratings7.01 Ratings7.821 Ratings
    Territory management4.51 Ratings7.01 Ratings6.514 Ratings
    Opportunity management10.03 Ratings7.01 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings10.01 Ratings8.864 Ratings
    Contract management10.02 Ratings00 Ratings8.317 Ratings
    Quote & order management7.43 Ratings00 Ratings7.314 Ratings
    Interaction tracking1.81 Ratings10.01 Ratings8.521 Ratings
    Channel / partner relationship management9.13 Ratings6.01 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    9.7
    4 Ratings
    23% above category average
    Ardexus CRM
    9.0
    1 Ratings
    16% above category average
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management9.14 Ratings9.01 Ratings4.76 Ratings
    Call center management10.02 Ratings9.01 Ratings1.15 Ratings
    Help desk management10.03 Ratings00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    10.0
    3 Ratings
    26% above category average
    Ardexus CRM
    8.5
    1 Ratings
    9% above category average
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management10.03 Ratings9.01 Ratings7.549 Ratings
    Email marketing10.03 Ratings8.01 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    8.9
    4 Ratings
    14% above category average
    Ardexus CRM
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management8.34 Ratings00 Ratings7.964 Ratings
    Billing and invoicing management9.13 Ratings00 Ratings4.15 Ratings
    Reporting9.14 Ratings00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    10.0
    2 Ratings
    27% above category average
    Ardexus CRM
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting10.02 Ratings00 Ratings7.719 Ratings
    Pipeline visualization10.02 Ratings00 Ratings8.268 Ratings
    Customizable reports10.02 Ratings00 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    7.2
    3 Ratings
    6% below category average
    Ardexus CRM
    10.0
    1 Ratings
    27% above category average
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields5.73 Ratings10.01 Ratings8.664 Ratings
    Custom objects6.63 Ratings10.01 Ratings8.554 Ratings
    API for custom integration9.12 Ratings00 Ratings7.646 Ratings
    Scripting environment00 Ratings00 Ratings1.04 Ratings
    Security
    Comparison of Security features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    10.0
    4 Ratings
    17% above category average
    Ardexus CRM
    10.0
    1 Ratings
    17% above category average
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability10.04 Ratings00 Ratings6.112 Ratings
    Role-based user permissions10.04 Ratings10.01 Ratings7.360 Ratings
    Platform
    Comparison of Platform features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    7.9
    4 Ratings
    4% above category average
    Ardexus CRM
    10.0
    1 Ratings
    27% above category average
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access7.94 Ratings10.01 Ratings8.261 Ratings
    Social CRM
    Comparison of Social CRM features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    -
    Ratings
    Ardexus CRM
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings00 Ratings1.15 Ratings
    Social engagement00 Ratings00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Apptivo and Ardexus CRM and Pipedrive
    Feature
    Apptivo
    -
    Ratings
    Ardexus CRM
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings00 Ratings3.67 Ratings
    Compensation management00 Ratings00 Ratings3.54 Ratings
    Best Alternatives
    ApptivoArdexus CRMPipedrive
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ApptivoArdexus CRMPipedrive
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.0
    (1 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    9.1
    (3 ratings)
    9.0
    (1 ratings)
    9.0
    (25 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.0
    (1 ratings)
    8.5
    (15 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ApptivoArdexus CRMPipedrive
    Likelihood to Recommend
    Apptivo Inc
    I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
    Incentivized
    Read full review
    Ardexus Inc.
    It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Apptivo Inc
    • Built in support for new users.
    • Basic crm works...just dont expect it do anything well beyond the basic.
    • Price.
    • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
    • They are open to and try adapt quickly based on customer feedback.
    Read full review
    Ardexus Inc.
    • Integrates well with Lotus Notes
    • Integrates well with Outlook
    • Is IBM-based
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Apptivo Inc
    • Dashboard and interface subsections are a bit clunky re: functionality.
    • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
    • Consistency and integration between apps is not always optimal.
    Incentivized
    Read full review
    Ardexus Inc.
    • UI is very basic
    • NO themes options in web mode
    • NO Call option online
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Apptivo Inc
    No answers on this topic
    Ardexus Inc.
    No answers on this topic
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Apptivo Inc
    Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
    Incentivized
    Read full review
    Ardexus Inc.
    Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Support Rating
    Apptivo Inc
    Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
    Incentivized
    Read full review
    Ardexus Inc.
    Actually, I never had to use support during all this time.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Implementation Rating
    Apptivo Inc
    If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
    Read full review
    Ardexus Inc.
    No answers on this topic
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Apptivo Inc
    The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
    Incentivized
    Read full review
    Ardexus Inc.
    Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Return on Investment
    Apptivo Inc
    • It allows me to get a vision of what is happening with the business
    • control sales, marketing and customer service processes from a single point
    • facilitates administrative tasks
    Incentivized
    Read full review
    Ardexus Inc.
    • Increased per person productivity
    • Saves time when compared to doing it manually
    • It makes data easily retrievable
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Apptivo Screenshots

    Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot