APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
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Crunchr
Score 9.9 out of 10
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Crunchr, headquartered in Amsterdam, offers a SaaS cloud solution for self-service workforce analytics, reporting and strategic planning. With Crunchr, multiple data sources can be combined into a GDPR compliant single source of truth. They aim to provide HR and business leaders with meaningful people insights for better, data-driven decision making, regarding the entire employee life-cycle, e.g. Talent Acquisition, Diversity & Inclusion, Gender-Pay Gap, Succession Planning and Internal…
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Pricing
APS
Crunchr
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
APS
Crunchr
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
The Payroll solution is offered as a standalone service, but additional solutions must be used in conjunction with the Payroll solution.
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More Pricing Information
Community Pulse
APS
Crunchr
Features
APS
Crunchr
Payroll Management
Comparison of Payroll Management features of Product A and Product B
APS
9.1
34 Ratings
10% above category average
Crunchr
-
Ratings
Pay calculation
10.033 Ratings
00 Ratings
Support for external payroll vendors
8.013 Ratings
00 Ratings
Off-cycle/On-Demand payment
10.04 Ratings
00 Ratings
Benefit plan administration
8.023 Ratings
00 Ratings
Direct deposit files
10.033 Ratings
00 Ratings
Salary revision and increment management
8.825 Ratings
00 Ratings
Reimbursement management
8.913 Ratings
00 Ratings
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
APS Payroll is an easy to use payroll system, and integrates well with some things such as the APS Hire feature, which handles onboarding, and the eSelfServe timeclock feature. It exports well to Quickbooks, but is only ok with NetSuite. (It works but is a completely manual process and takes a lot of setup.) Our tax registration and filing has been fine and we're always apprised of any tax discrepancies such as small Unemployment overages/underages when filed compared to what was withheld.
We used Crunchr, for generating audit reports. It comes with hundreds of metrics and filters such as employee's location, gender, age, grade etc. Using all these available tools and options, it makes analyzing way easier. With this there is no need to manually build reports and models. It also provides very user friendly UI, you can simply drag and drop to answer most complex questions.
It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
I have been using the system for over a year now and feel more comfortable with the functionality of it. I have just recently implemented the benefit administration portion.
Crunchr is amazing software to use, it is user friendly and easy to use. It generates innovative and customize reports that are easier to understand. This is the best to use for strategic management. It collects all the data from them organization and sits on the top layer of your organization. It keeps the data secure and is reliable to use.
The APS Payroll software is very easy to use, and it is easy to train new employees on it. The APS Payroll support team is very helpful and response time is quick. It is easy to enter/change employee information, adjust salaries and benefits, etc. New features have also been added that makes it even better, such as being able to set up your own income/deduction items.
I had to learn APS on my own, and the support team held my hand. They are still there when I have an occasional question. Anytime I need support, I can call my rep or send an email and help is on the way, without failure. The support team is awesome
Customer service is very good and supportive. They understand your concerns very patiently and resolves it within SLA timelines. They have also created many knowledge article which illustrates each and every steps in detail to resolve the common problem at comes during installation and integrations. They also make follow-up calls in order to understand if the problem is actually resolved.
It would have been helpful to understand the phases of the implementation up front so I could have prepared differently for enrollments, billing, and transfer of information to payroll. At the end of the day, I'm happy with the selection and the system and anticipate I will like it better as we go along. We have done a number of other system implementations in the past few years, and this has been pretty painless, however, I've had a few surprises.
We had used ADP for years and had always struggled with their customer service. With over 20 locations (20+ W2s, quarterly filings, etc) we had a lot of questions. We would have to call and sit on hold for long periods of time to talk to someone who couldn't always answer our questions. Then we would get different answers from different people or have to re-explain our issue. It was a major time suck for my employees and they dreaded having to call all of the time. For us - the final straws for us to switch providers were: +Numerous year end filings with incorrect names and addresses (they couldn't keep our 20+ locations separate even though our paperwork was completed correctly) +Incorrect SUI rates for several locations that resulted in tens of thousands of dollars in overpayments which was a lot of money for small hotels. We had sent in numerous requests for them to fix this but it never happened +Lack of care - even though we were having all of these issues, nobody would work with us to get them all resolved and make sure to remedy the situation. We had to seek out a manager to get them resolved but even after this, we still had more issues. Overall - DON'T stick with ADP or even think about switching to them. They might be able to slash prices but their poor customer service and lack of care will cost you in the end. It's not worth it. APS does everything ADP had the capability of but we don't have the errors or headaches we did before. I am really looking forward to this year end!
A few of us had used ADP Workforce Now at other places and liked the idea of an HR management tool like ADP and Crunchr but we had shared similar dissatisfaction with analytics reporting from ADP. It seemed like they were a few years behind the technology when compared to other solutions on the market, which led us to Crunchr
We were able to transition quickly and continue to successfully hire and onboard new hires for several Clubs that opened within weeks of moving to APS.
We do struggle a bit with the ease of reporting simply because our locations are all under separate EIN and that can make it difficult to easily combine data queried under custom reports, so the volume of reporting that I might wish to be able to push through weekly in order to help address 'real time' trends is not always available.
The lack of effective dating for position and wage changes does mean that HR and available APS data is not 'real time' accurate and that HR does need to return to the system to update changes well after-the-fact, which is not ideal.
