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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcoro HR

    Score7.6 out of 10
    N/AArcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.N/A

    Ciphr

    Score5.5 out of 10
    N/ACiphr's people management solutions span the entire employee lifecycle. Products and services available within the Ciphr suite include: HR software, including in-app AI tools Payroll software Learning management system (LMS) Recruitment software (ATS) Employee benefits platform Payroll bureau and outsourced payroll services Off-the-shelf eLearning content and bespoke eLearning courses Diversity, equality and inclusion (DEI)…N/A
    Pricing
    Arcoro HRCiphr
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcoro HRCiphr
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPricing is based on a per user, per month basis. Typical contract duration is 3 or 5 years, although other options are available.
    More Pricing Information
    Community Pulse
    Arcoro HRCiphr
    Considered Both Products
    Arcoro
    No answer on this topic
    Ciphr
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    57 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    49 Answers
    No answers on this topic
    Happy with the feature set
    82%
    Happy with the feature set
    53 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    81%
    Lived up to sales and marketing promises
    39 Answers
    No answers on this topic
    Implementation went as expected
    78%
    Implementation went as expected
    40 Answers
    No answers on this topic
    Best Alternatives
    Arcoro HRCiphr
    Small Businesses
    No answers on this topic
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    No answers on this topic
    Zoho People
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcoro HRCiphr
    Likelihood to Recommend
    7.1
    (67 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    4.9
    (6 ratings)
    -
    (0 ratings)
    Usability
    6.9
    (63 ratings)
    -
    (0 ratings)
    Availability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Performance
    5.5
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.2
    (4 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (3 ratings)
    -
    (0 ratings)
    Configurability
    3.6
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    5.9
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcoro HRCiphr
    Likelihood to Recommend
    Arcoro
    From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
    Incentivized
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    Ciphr
    Everything appeared to be in order based on the sales pitch. It wasn't until the post-implementation stage that we understood what wasn't included or was an additional expense. This has restricted our ability to use the system. The help desk is typically helpful and sympathetic, however, it sometimes takes a while for a solution to be provided.
    Incentivized
    Read full review
    Pros
    Arcoro
    • Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
    • Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
    • ACA reporting is something that they handle and it is one less headache that we have to deal with!
    • Applicant tracking that flows into onboarding then into the benefits module!
    Incentivized
    Read full review
    Ciphr
    • It's easy to use, and the layout makes it simple to get around to the areas you're interested in.
    • Affordability Support for the implementation of new procedures.
    • Also, everything is arranged in a way that makes it easy to locate distinct parts.
    Incentivized
    Read full review
    Cons
    Arcoro
    • Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
    • When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
    Incentivized
    Read full review
    Ciphr
    • Due to its high price, it hasn't been able to alleviate much of the time-consuming administrative strain.
    • No assistance options may be found in several parts, making it difficult for newcomers to understand.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcoro
    It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
    Incentivized
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    Ciphr
    No answers on this topic
    Usability
    Arcoro
    Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Reliability and Availability
    Arcoro
    No problems.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Performance
    Arcoro
    Pages do not load quickly. It's difficult to build custom reports. Again, you need to HR people develop your system and make is user friendly.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Support Rating
    Arcoro
    I have not had to use support other then as we got started
    and had a few hick ups but they were great.
    They answered all our questions even if some of them were no the program
    does not do that. I guess the best support is one that is not needed because
    the product works great and does its job right
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    In-Person Training
    Arcoro
    We did not do any in person training
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Online Training
    Arcoro
    The training is provided well and recorded. Sometimes it was too fast to grasp, but the recordings make it easier to review at a later date.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Implementation Rating
    Arcoro
    Gave a notice to all
    employees to come to work 15 min early on the day planned to implement the
    program. I had Spanish and English signs
    on how to down load the program and log in I showed them ALL how to log in and
    out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch
    breaks were mandatory for all employees
    at least 30 min per day. This ensures
    safety on the roofs. We had a few people
    who did not have passwords to the app store and we had a few problems with
    android phones but most of them were on their way quickly. Most not happy about the change but I hope
    they see the benefit of it now.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Alternatives Considered
    Arcoro
    We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
    Incentivized
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    Ciphr
    We've been able to give more specific management information, but the expense of the new modules hasn't eliminated much of the time-consuming admin load. Training and implementation were too fast-paced for our liking. In the event this is your first time using an HR Management system, make sure you perform an extensive investigation.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Arcoro
    I think it is priced a little high, but no time to look for other options at this time.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Scalability
    Arcoro
    We can't seem to get the simple things fixed. I wouldn't trust it.
    Incentivized
    Read full review
    Ciphr
    No answers on this topic
    Return on Investment
    Arcoro
    • Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
    • Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
    Incentivized
    Read full review
    Ciphr
    • Streamlined processes; decreased paperwork; increased productivity.
    Incentivized
    Read full review
    ScreenShots

    Ciphr Screenshots

    Screenshot of Ciphr's sign in screenScreenshot of Ciphr HR software dashboardScreenshot of Ciphr payrollScreenshot of an example of the in-app guides for HR admins and end users that make it easier to use Ciphr HR softwareScreenshot of the in-built analytics functionality that help make sense of HR data