Likelihood to Recommend We have recommended to at least two other colleagues. It helps to prevent dishonest time keeping. Manual timekeeping by a supervisor seems to create a lot of room for errors including forgetfulness of who showed up and when. It's nice to be able to track when each employee is working or how many people are on each worksite.
Read full review Our staff is kept updated with more company policies and we are able to track their holiday and sick days much better. The help and support of their contact support are super good. They reply super fast and are very kind. Also, their sales department isn't pushy like other services they are very knowledgeable and kind.
Read full review Pros Employee logs in and answers health-related questions before beginning work. They remotely provide their own timesheet information, adjustable by the administrator where needed. Location at time of login is readily available. Distance from jobsite can be determined at any login. Time for lunch is automatically deducted from work hours, logged by type of work interrupted, and easily adjustable by the employer if necessary. Reports by employees of time spent on any type of work during the work day and work week are readily available. Work by job name is also available. Read full review It's simple. I really appreciate that the layout of Octopus HR isn't something I have to question. I know where to look for something because it's clearly labeled, that's more than I can say for a lot of other HR systems I've seen. Support. If I ever have a question about setting something up, or if something goes wrong, they're always on top of it. For instance, I had no idea how to set up employee photos on our accounts. I tweeted them and they responded right away, I'm based in LA and they're a UK company, I was impressed that they were able to respond right away. They make sure their customers are taken care of. Great self guide. If there's ever an ordinary question I need answered their "Octopus Guide" is very thorough and walks you through everything. Read full review Cons It would be a nice feature if employees could add photos of their progress on jobsites The GPS could be a bit more exact for tracking employees The reports page online is not the most user friendly page. It seems dated. Read full review It can take some effort to understand Perhaps the price can go down a bit Menu layout Read full review Likelihood to Renew It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
Read full review Employees don't complain about it! If anything they've commented on how nice of a tool it is to have.
Read full review Usability It's easy for anyone tech savvy. It is kind of impossible to make anything even more user-friendly than it already is. The app itself has zero issues for all my staff. The admin side of things takes a bit more knowing and learning.
Read full review Support Rating I have not had to use support other then as we got started and had a few hick ups but they were great. They answered all our questions even if some of them were no the program does not do that. I guess the best support is one that is not needed because the product works great and does its job right
Read full review Implementation Rating Gave a notice to all employees to come to work 15 min early on the day planned to implement the program. I had Spanish and English signs on how to down load the program and log in I showed them ALL how to log in and out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch breaks were mandatory for all employees at least 30 min per day. This ensures safety on the roofs. We had a few people who did not have passwords to the app store and we had a few problems with android phones but most of them were on their way quickly. Most not happy about the change but I hope they see the benefit of it now.
Read full review Alternatives Considered We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
Read full review I would say the pricing is good but it could be better. Also, the customer service is amazing they do such a great job and you can tell they know what they are doing. Visually it is very easy to use and looks very professional. It is a quick set up and they do their best to give you what you want and need.
Read full review Return on Investment Saved at least 15 hours of time entry per week Employees clock in and out with accuracy to the minute instead of guessing how many hours they worked on each job/day Jobs/locations are listed on the app so employees can easily find the job they are working on instead of hunting through paperwork to find the location number Geofencing tracks employees clocking in outside the job location Read full review Employee efficiency. There's never a question of who I request my time off with. The program sets up line managers who take in all the requests. Less wasted time. Contact info and photo are very visible and easily accessed. Read full review ScreenShots