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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve Backup

    Score7.9 out of 10
    N/AArcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
    Pricing
    Arcserve BackupArcserve UDP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve BackupArcserve UDP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Arcserve BackupArcserve UDP
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    Enterprises
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    User Ratings
    Arcserve BackupArcserve UDP
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.9
    (2 ratings)
    User Testimonials
    Arcserve BackupArcserve UDP
    Likelihood to Recommend
    Arcserve
    Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
    Read full review
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
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    Pros
    Arcserve
    • It offers excellent features like dedupe, high availability, DR, and BMR.
    • Arcserve Backup has many offerings to fit many business sizes and needs.
    • Arcserve Backup sales and technical support is good to work with.
    • Very nice reseller program and benefits.
    Incentivized
    Read full review
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
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    Cons
    Arcserve
    • Arcserve Backup can be costly.
    • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
    • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
    Incentivized
    Read full review
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
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    Likelihood to Renew
    Arcserve
    Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
    Read full review
    Arcserve
    No answers on this topic
    Usability
    Arcserve
    It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
    Incentivized
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    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
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    Support Rating
    Arcserve
    Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
    Incentivized
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    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
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    Alternatives Considered
    Arcserve
    We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
    Incentivized
    Read full review
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
    • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.
    Incentivized
    Read full review
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
    Read full review
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