Arcserve Backup vs. Carbonite Availability

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Backup
Score 8.5 out of 10
N/A
Arcserve Backup is a storage management solution from Arcserve, formerly of CA Technologies before Arcserve's divestiture (July 2014). It utilizes magnetic tape storage backup as part of its storage management offering.N/A
Carbonite Availability
Score 10.0 out of 10
N/A
Carbonite acquired Double-Take, a data replication and disaster recovery option, in early 2017. The technology now powers Carbonite Availability, the now Carbonite supported high availability and data replication product.N/A
Pricing
Arcserve BackupCarbonite Availability
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve BackupCarbonite Availability
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve BackupCarbonite Availability
Best Alternatives
Arcserve BackupCarbonite Availability
Small Businesses
Cyberduck
Cyberduck
Score 8.6 out of 10
Hornetsecurity VM Backup
Hornetsecurity VM Backup
Score 8.2 out of 10
Medium-sized Companies
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Cohesity
Cohesity
Score 8.4 out of 10
Enterprises
Cisco UCS Manager
Cisco UCS Manager
Score 9.3 out of 10
Cohesity
Cohesity
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve BackupCarbonite Availability
Likelihood to Recommend
9.0
(9 ratings)
10.0
(11 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
9.0
(2 ratings)
Support Rating
9.0
(1 ratings)
7.3
(1 ratings)
User Testimonials
Arcserve BackupCarbonite Availability
Likelihood to Recommend
Arcserve
Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
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Carbonite, an OpenText company
I believe it would work well with continuous replication in a DR scenario with no time limits and having the ability to fail back is a bonus, but in a one off move the decision to restrict the time it can sync for has proven to be an issue for us.
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Pros
Arcserve
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
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Carbonite, an OpenText company
  • A product is worthless in my opinion if you don't have a great support team to work with. I've had issues with replication jobs that were resolved quickly and easily by the support team.
  • DR - Doubletake is the only tool that I'm aware of that can handle DR replication of both physical and virtual environments. There sre others, but they use a snapshot technology, where doubletake has continuous replication of data.
  • Move - we have moved physical and virtual environments from around the world without ever having to leave the office. One of the companies we migrated started off with their equipment in Switzerland, and after the servers were in a fully protected state in the US, that failover to the new location took 45 min.
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Cons
Arcserve
  • Arcserve Backup can be costly.
  • To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
  • They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.
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Carbonite, an OpenText company
  • The initial set-up can be challenging in some regard.
  • Would like to see version updates that support all OS. Unfortunately we use several OS and are on an older version with 7 of our 8 servers.
  • Will be doing the upgrades to version 8 shortly and hope the software is compatible with all OS.
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Likelihood to Renew
Arcserve
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
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Carbonite, an OpenText company
No answers on this topic
Usability
Arcserve
It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.
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Carbonite, an OpenText company
Cabonite Availability is a very practical and useful tool that can help any business weather any type of IT disaster. The ease and quickness of restoring data helps us provide as seamless an experience as possible. Many times our customers will never know there was an outage. This brings confidence in our brand and improves our organization's standing and reputation.
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Support Rating
Arcserve
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
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Carbonite, an OpenText company
Once through to support it is very good and they have assisted us through a number of issues. I don't always think that they provide a solution, more a workaround, but in a move situation where each copy is moving once, that isn't an issue. I'd be more concerned if we were using it to manage a DR scenario.
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Alternatives Considered
Arcserve
We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
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Carbonite, an OpenText company
It is better for critical apps than Veeam due to the lower RPO. Veeam is favoured by some customers due to it's attractive price point. Zerto is a very strong product and is innovating continuously. I don't see so much of this from DoubleTake.
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Return on Investment
Arcserve
  • We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
  • As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.
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Carbonite, an OpenText company
  • From data recovery perspective for customers- Carbonite DoubleTake is a good solution.
  • The honest price for Carbonite DoubleTake and for the ROI -it's a good transaction for the customer.
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ScreenShots