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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Backup Exec

    Score5.4 out of 10
    N/AArctera Backup Exec is a backup and disaster recovery solution. It works in virtual, physical, and multi-cloud environments and integrates with several third-party software releases and applications.N/A

    Azure StorSimple

    Score7 out of 10
    N/AStorSimple was acquired by Microsoft in 2012. The StorSimple storage gateway appliance is now a part of Microsoft's Azure StorSimple Hybrid Cloud Storage solution.

    $4.11

    Per Day

    Unitrends

    Score7.7 out of 10
    N/AThe Unitrends Recovery Series Backup Appliances are hardware developed for data backup and management. They cover enterprise backup, ransomware detection, recovery assurance, proactive monitoring, and cloud continuity into a single platform for organizations of all sizes.N/A
    Pricing
    Arctera Backup ExecAzure StorSimpleUnitrends
    Editions & Modules
    Veritas Backup Exec
    Contact sales team
    Virtual Appliance
    $4.11
    Per Day
    Cloud Array
    $4.11
    Per Day
    Physical Appliance
    $43.84
    Per Day
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Backup ExecAzure StorSimpleUnitrends
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Arctera Backup ExecAzure StorSimpleUnitrends
    Considered Multiple Products
    Cloud Software Group
    Chose Arctera Backup Exec
    Veritas Backup Exec is very comparable to Unitrends and in some areas is easier to use. The license side of Veritas Backup Exec is much more difficult to manage compared to Unitrends. Unitrends seems to be a much smoother solutions to protect virtual environments. Restoring …
    Incentivized
    Chose Arctera Backup Exec
    We moved away from Unitrends for one reason only. Pricing. Unitrends continued to raise their pricing and renewal fees where we were no longer able to afford it. Veritas Backup Exec provided the functionality needed at the best price point for us.
    Incentivized
    Chose Arctera Backup Exec
    SBE is much better for onsite backups as Carbonite is Cloud based and if you have no network connection to your server there is no way to get files backed up or back online. This is why we went with SBE to handle our tape backups on a daily bases and keep server backed with a …
    Incentivized
    Microsoft
    No answer on this topic
    Kaseya
    Chose Unitrends
    The experience has been much better than Veritas Backup Exec and Veeam.
    Incentivized
    Chose Unitrends
    We previously used Veritas Backup Exec for our backup solutions. It uses USB 2.0 for a backup solution, which was very slow and unreliable to use as compared to Unitrends Data Backup and Recovery. Doing the backup over the network delivers a speedy backup, which is not possible …
    Incentivized
    Chose Unitrends
    This was a tape library back in the day. We also couldn't snapshots at the time. I'm sure it's changed since then, but I've been a Unitrends for so long and so happy with it, I haven't had the need to question the backup. Bottom line is, it's reliable.
    Incentivized
    Chose Unitrends
    Unitrends UB software makes management of backup sets very simple, Backup Exec was incredibly difficult to manage. It was reliable, but recovery was a daunting process, it always worked, but never seemed certain.
    CrashPlan is an excellent alternative for a smaller footprint, it …
    Incentivized
    Chose Unitrends
    Unitrends [Data Center Backup and Recovery] licensing is MUCH better than Veritas Backup Exec was, our previous backup solution. It is a cleaner install, much easier to keep current and is more logically deployed and managed. Unitrends is very much like a point and click …
    Incentivized
    Chose Unitrends
    Unitrends Data Center Backup and Recovery provide more features than Synology DiskStation. Unlike the Synology DiskStation it has instant recovery features and can backup databases, Microsoft SQL, etc. Both are capable of deduplication and compression and can backup VMWare …
    Incentivized
    Chose Unitrends
    This was the previous solution we were using, and it seemed to be a constant fight to keep it doing what it was supposed to do. With the [Unitrends Data Center Backup and Recovery] solution, it pretty much just works. We spend significantly less time keeping it alive.
    Incentivized
    Chose Unitrends
    Unitrends just works. Of all the other backup solutions we have used, had less features, cost more, and were not as reliable.
    Incentivized
    Chose Unitrends
    Worked with Sungard Availability Services a few years back and they were much more flexible with managing archived data.

    We selected the Unitrends Data Center [Backup and Recovery] because it integrated well with the Appliance and we can count on Unitrends support should issues …
    Incentivized
    Chose Unitrends
    Basically, this is my first time using a backup product, so I do not have much experience with any others, but I will say that this appliance is very easy to work on and the support is very good as well.
    Incentivized
    Chose Unitrends
    Backup Exec had become extremely bloated and showed its origins in the tape world. While it implemented VM based backups it still felt like it was trying to fit an old product into a new market. Cost was also not on par with Unitrends.
    Incentivized
    Chose Unitrends
    The appliance and the cloud features way outweigh the configuration issues and failures I was always troubleshooting with BE. I save so much time with Unitrends it is unbelievable. With me being a 1 man team this time savings is crucial.
    Incentivized
    Chose Unitrends
    I think the biggest thing is stability and recovering from failed incremental backups. Unitrends Data Center Backup and Recovery's process is simple and does not require modifying the original job except adding a custom field in the job calendar. A simple drag and drop and …
    Incentivized
    Chose Unitrends
    Most companies have been using tape backups for along time and Unitrends allows to completely move away from tapes.

    Once the Unitrends solution is in place, I don't really have to worry about it. I get notifications to my email about every job and that's how this is monitored.
    Incentivized
    Chose Unitrends
    I wanted to switch from a tape backup system to an appliance based system. In my opinion tape backups are old and unreliable.
    We achieve greater efficiency using two appliances at two different locations.
    While we did use tape backups originally it was still dependent upon a …
    Incentivized
    Chose Unitrends
    Unitrends is just so much easier to install, set up and maintain. From an ease of use standpoint, it's a no brainer.
    Incentivized
    Chose Unitrends
    With feature improvements in recent years, Unitrends has become a great bang for your buck back up solution. Veeam is still a leader in the industry but with its feature set and pricing, Unitrends has been a great purchase for our organization. I feel confident in its ability …
    Incentivized
    Chose Unitrends
    We've used BackupExec before, and it was decently suited, but was not nearly as easy to implement. Switching to a purpose-built appliance has made the process of configuring backups and restoring much easier.
    Incentivized
    Chose Unitrends
    Unitrends Data Center Backup and Recovery is simply better than Backup Exec. It is more flexible and provides services that Veritas does not. We replaced a very old implementation of Backup Exec with Unitrends Data Center Backup and Recovery and have not looked back.
    Incentivized
    Chose Unitrends
    [Unitrends Data Center Backup and Recovery] was presented with glowing promises. I was hoping they were true. It cost more than previous solutions to purchase (a lot more) but the ease of use and speed of both backups and recovery is incomparable. The time saved immeasurable. …
    Incentivized
    Chose Unitrends
    Unitrends Data Center Backup and Recovery was the best solution (in our opinion) to go with in terms of a virtual backup product. PHD virtual worked well as well, but it was bought out by Unitrends Data Center Backup and Recovery.
    Incentivized
    Chose Unitrends
    Each of these solutions have certain features and functions that make them useful. When compared to the Unitrends product, personnel, support, the complete feature set available and roi it's no comparison. The ease in which Unitrends was setup and started was not only quick …
    Incentivized
    Chose Unitrends
    Unitrends is far easier to configure, use and administer as compared to Veritas. We selected Unitrends based on the live demo that they provided showcasing the ease of use [of] their recovery package. In the past I would have to contract engineers to come in or connect …
    Incentivized
    Chose Unitrends
    Unitrends stacks up very well against the other solutions I've used in the past. Feature set is very good. The thing that tips the scale heavily in their favor for me is the support team - they do an awesome job for us.
    Incentivized
    Key User Insights
    Would buy again
    56%
    Would buy again
    5 Answers
    No answers on this topic
    89%
    Would buy again
    170 Answers
    Delivers good value for the price
    56%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    91%
    Delivers good value for the price
    164 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    8 Answers
    No answers on this topic
    93%
    Happy with the feature set
    178 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    154 Answers
    Implementation went as expected
    78%
    Implementation went as expected
    7 Answers
    No answers on this topic
    87%
    Implementation went as expected
    156 Answers
    Features
    Arctera Backup ExecAzure StorSimpleUnitrends
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Backup Exec and Azure StorSimple and Unitrends
    Feature
    Arctera Backup Exec
    8.6
    22 Ratings
    3% above category average
    Azure StorSimple
    -
    Ratings
    Unitrends
    7.5
    360 Ratings
    11% below category average
    Universal recovery10.018 Ratings00 Ratings6.8302 Ratings
    Instant recovery7.517 Ratings00 Ratings8.7290 Ratings
    Recovery verification7.920 Ratings00 Ratings7.3288 Ratings
    Business application protection10.017 Ratings00 Ratings6.5262 Ratings
    Multiple backup destinations6.421 Ratings00 Ratings8.0268 Ratings
    Incremental backup identification7.922 Ratings00 Ratings8.3338 Ratings
    Backup to the cloud10.013 Ratings00 Ratings6.5213 Ratings
    Deduplication and file compression7.416 Ratings00 Ratings8.0326 Ratings
    Snapshots8.416 Ratings00 Ratings7.3243 Ratings
    Flexible deployment9.017 Ratings00 Ratings7.37 Ratings
    Management dashboard9.020 Ratings00 Ratings6.17 Ratings
    Platform support8.519 Ratings00 Ratings9.07 Ratings
    Retention options8.418 Ratings00 Ratings7.57 Ratings
    Encryption10.012 Ratings00 Ratings8.36 Ratings
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    User Ratings
    Arctera Backup ExecAzure StorSimpleUnitrends
    Likelihood to Recommend
    8.3
    (25 ratings)
    9.0
    (1 ratings)
    8.0
    (372 ratings)
    Likelihood to Renew
    1.0
    (3 ratings)
    10.0
    (1 ratings)
    8.9
    (25 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    8.3
    (16 ratings)
    Availability
    4.0
    (1 ratings)
    -
    (0 ratings)
    6.2
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    5.6
    (2 ratings)
    Support Rating
    5.0
    (4 ratings)
    -
    (0 ratings)
    7.9
    (23 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (2 ratings)
    Implementation Rating
    3.0
    (1 ratings)
    -
    (0 ratings)
    8.7
    (12 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    7.1
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    7.0
    (1 ratings)
    -
    (0 ratings)
    3.8
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Arctera Backup ExecAzure StorSimpleUnitrends
    Likelihood to Recommend
    Cloud Software Group
    Backup Exec works well generally in most environments or situations. The licensing can potentially be a nightmare, but manageable if you have a decent reseller. Backing up and restoring from physical tapes which is not all that common is not as reliable as when backing up and restoring from datastores that reside on hard drives or digital media. It does a good job with large or small backup jobs. Backing up and managing SQL backups requires additional licenses and be a bit clunky. If you are very careful (which you should be anyway) and document as you build these backups you will get better at managing them. Regarding a virtual environment, I have limited experience in that arena, but have done it. Backup Exec can backup VMware environments, but honestly we moved to Unitrends to backup our VM's and are much happier with the backup process. However, restoring a VM in Unitrends can be tedious compared to Backup Exec.
    Incentivized
    Read full review
    Microsoft
    Onsite storage needs and backing up to Azure.
    Incentivized
    Read full review
    Kaseya
    We have a traditional stack and pretty typical needs as a manufacturer. I have used and evaluated everything out there, but the Unitrends solution fits very well and was competitively priced. I would think if it fits us, it could fit anyone like us with a similar stack.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Manage agent based backups - It is easy to schedule and monitor backups. Verifying backups is done for all jobs. Backup performance is excellent.
    • Provide a wide ranging contingent of backup options - Despite providing a dizzying array of backup options, it is easy to schedule individual or recurring jobs.
    • Integrates well with our Active Directory - Restoring even individual Active Directory objects is possible.
    Incentivized
    Read full review
    Microsoft
    • Performance via the SSD drives.
    • Writes back to our Private Cloud via Azure.
    • Easy to Admin via Web client interface.
    Incentivized
    Read full review
    Kaseya
    • It has fully automated and customizable dashboards that can run with less administrative attention.
    • It should be able to run on virtual machines or be deployed as a virtual machine within MS Azure or AWS.
    • It's AI-based ransomware detection helps to understand data characteristics and alerts for ransomware attacks.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Could provide better license management from an inventory perspective. How many licenses do I have?.. etc.
    • When Backup Exec backs up itself it should not select iSCSI backup targets by default. The result is recursive data backup ending in the loss of storage capacity.
    • I'm struggling to come up with another con.
    Incentivized
    Read full review
    Microsoft
    • Additional fail-over functionality
    Incentivized
    Read full review
    Kaseya
    • Errors on backup jobs could be more clearly explained. As the administrator of the device for my company, I often don't know what caused an error, and can't tell from the error information what happened or caused the error.
    • Updates of the devices should have an automatic option. It takes to much time to do an update to the devices if updates haven't been maintained.
    • Shutdown and restarting the device should be available from the main UI screen to eliminate some time when doing updates or if you're doing some maintenance on the device.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
    Read full review
    Microsoft
    If I wanted to use just onsite storage the StorSimple device is already paid for.
    Incentivized
    Read full review
    Kaseya
    We have grown very attached to the Unitrends appliances and their use for recovery and other file restoration needs as well as data archival, data replication to other appliance and data migration to other servers or long term storage requirements. The appliances work well and the support for them is very good as well.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    I have never used such an easy product that is stable and scalable like Unitrends. I have been running backups for MANY years. On premise, tape, disk, cloud, you name it. Unitrends is very flexible, stable and has incredible reporting features. It's nice when management requests a report and it takes you 5 minutes to run it and dump it to PDF. How can you beat that?
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    The weekly error on save needs a manual reload from me. The SDR can't restore the virtual machine of hyperV during a test.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    The appliances have been there when we need them and have rarely if ever gone down. Hardware issues have been resolved quickly.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    No problem for this point it is in the average.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    The hardware is adequate and speedy. The user interface responds quickly. Backups complete quickly.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    They're incredible, attentive, thorough. They make sure my issue is resolved and follow up. I'm usually behind on giving them a reply or an update. They have always gone above and beyond for me, and I'll continue to do the same for them.
    Incentivized
    Read full review
    Online Training
    Cloud Software Group
    No answers on this topic
    Microsoft
    No answers on this topic
    Kaseya
    It was sufficient to get started. It was not super deep. We called support often to get going.
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    It was pretty straightforward.
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    The Unitrends employees involved in the installation were very friendly and knowledgeable. A certain degree of hiccups can be expected during any installation but never shook my confidence because of the friendly and knowledgeable team that was assigned to my project.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
    Incentivized
    Read full review
    Microsoft
    Easy to use and highly compatible with our MSFT Hyper-V environment
    Incentivized
    Read full review
    Kaseya
    Symantec Backup Exec was the primary tool used for backups for years. We also used Veeam for some Office 365/Exchange backups. Unitrends once configured and set up works very well against the competition. Backup Exec interface was more user friendly. The search tool for exploring backups was much better than Unitrends as well. Unitrends is much faster if you need to restore an entire VM or large file folders. Also once you have Unitrends all set up, it is very low maintenance, it just works. If something fails 9/10 it will correct itself on the next backup that is scheduled to run
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    We only use it on the on-premise version on a single site.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Kaseya
    Once you exceed the capacity of the appliances, you have to forklift a new appliance. This is very expensive.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Backups by their very nature are difficult to quantify when it comes to ROI. Any monies spent should be seen more as insurance . If you never have to claim on it then that is the best outcome. Backup Exec gives you comfort that you can meet any downtime recovery targets set by your business and this is how to benchmark your solution.
    • Conduct regular DR tests and your this will be your ROI.
    Incentivized
    Read full review
    Microsoft
    • Great Folks on the MSFT Implementation team
    • Great value on year 2
    Incentivized
    Read full review
    Kaseya
    • It has saved some deleted file server data for our business department.
    • We have lost some reports for the business department due to an overlooked setting that make the backup reports look great, but the server was not being backed up in reality.
    • Less anxiety for the IT department, we have backup plan and that is worth a lot to us.
    Incentivized
    Read full review
    ScreenShots