Likelihood to Recommend The usability of Asana is broad since it's available in a variety of platforms that are widely used nowadays. I think that it would be great for people who are constantly on the move and switching devices, since it has allowed me to work from my phone, too. I also think that Asana has proven itself to handle a large quantity of work
Read full review Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Read full review Pros Through it, we were able to communicate and cooperate with the rest of the team to complete the work in the required manner and at the appropriate time. Available for free on Android and iPhone. Asana has a simple and easy user interface Read full review Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms. Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand. User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination). Read full review Cons Asana is not really a project management tool, it is good for simple projects only UI has some glitches (doesn't save preferences, etc.) Integration with other tools (Office 365, MS Project) No reminders if the working period you entered is on holidays Read full review Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal. Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that. More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard. Read full review Likelihood to Renew Mobile + Desktop capabilities - Able to use it anywhere, anytime. Task management - Easy to view projects and their progress. Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis. Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion. Clear communication - It's visually documented who is doing what at what time so that the whole project gets done. page V CEO (Chief Executive Officer)
Read full review Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe Project Manager, Web Services
Read full review Usability It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example,
JIRA , I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.
Read full review I give it this rating because Ali feel like just about anyone can use this. Now with 7 billion people in the work I understand that’s not the case but I feel like Formstack get it pretty simple where a majority of humans could use it and navigate through. The only reason I didn’t give it a higher rating is because I think
Google Forms is a little easier to use and that it’s pretty much impossible for any product to get a 10 on usability in my opinion.
Read full review Reliability and Availability Working with Asana on a daily basis
Read full review Support Rating I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).
Read full review The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Read full review Implementation Rating We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Read full review Alternatives Considered Asana is a top-tier project management software that helps us organize and track projects from start to finish. It allows us to apply tasks/to-dos to multiple projects without duplication, divide complex projects into smaller tasks, and track project progress. It also helps us organize work on Kanban boards or linear lists. It stands out from the crowd in a big way compared to the competition.
Read full review Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Read full review Scalability I used this tool on a daily basis at work and it runs as a solid rock
Read full review Return on Investment Productivity - Most of all, it allows me to be more productive and have a good sense of where I am with projects and deadlines. Easy to use - I can make the most of my time to get up (and stay) up and running. Project coordination - Allows me to assign tasks to my interns and communicate directly within the platform to keep the work train moving. Read full review Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign. Immediate response - those that submit forms receive immediate response that their form has been submitted. Ryan Spear Associate Director of Admission Operations
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