Asigra vs MSP360 Backup (formerly CloudBerry Backup)

Likelihood to Recommend

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):

The Agentless Architecture means there are less support burdens.
Encryption at Source gives the customer confidence their data is secure.
WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.

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Jeremy Wyatt

Operations Director

Fantastic Cloud ServicesInformation Technology and Services, 11-50 employees

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For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.

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Steve Putnam

Senior Cloud Services Architect and Engineer

The PC Wizard LLCInformation Technology and Services, 1-10 employees

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Pros

Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
Helps reduce cost of long term retention by leveraging the BLM functionality.
It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.

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Verified User

C-Level Executive in Customer Service

Information Technology and Services Company, 11-50 employees

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Low cost backup solution for servers and workstations that is easy to setup and manager and it works!
I love the file level backups with ransomware protection also. Perfect for file servers.

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David Judice

IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Cons

We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
We would like to see Geolocation and remote wipe for endpoint devices
We would like to see the solution provide easy "roll back" after a disaster.

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Matthew P. Grosso

Executive Vice President, CTO

Data Storage CorporationInformation Technology and Services, 11-50 employees

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The CloudBackup Drive has some issues.
Would be nice to have a single interface to manage all my servers.
Requires a console on each machine being backed up.

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chris maddox

Senior Consultant

Moser ConsultingInformation Technology and Services, 201-500 employees

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Likelihood to Renew

Asigra 8.5

Based on 14 answers

Asigra is a great entry way into the cloud.

Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.

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Matthew Brady

DPS Enterprise Manager

Daymark Solutions Inc.Information Technology and Services, 11-50 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.

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David Judice

IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Usability

Asigra 8.0

Based on 6 answers

It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's

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Verified User

Consultant in Information Technology

Information Technology and Services Company, 11-50 employees

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MSP360 Backup (formerly CloudBerry Backup) 7.2

Based on 2 answers

They have a great app with more backups. It can be confusing to provide and push backups until you get used to it. Auto-renew is also a little weird with the licenses.

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Daniel Cauley

Co-Owner

Dawn till Dusk TekInformation Technology and Services, 1-10 employees

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Reliability and Availability

Asigra 8.8

Based on 5 answers

Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.

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Christian Buhn

Storage and Data Management Services

matrix technology AGInformation Technology and Services, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Asigra 7.5

Based on 6 answers

They respond quickly on your request.They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only.They refund you the support request if they find it as a functionality issue.They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.

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Verified User

C-Level Executive in Customer Service

Information Technology and Services Company, 11-50 employees

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MSP360 Backup (formerly CloudBerry Backup) 8.4

Based on 8 answers

It's easy to set up, but a few things prevent it from being great. All the computers require one license. You have to stay on top of it, otherwise you fill up data storage with outdated and unused data. It's super easy to call CloudBerry for support and they are very friendly to work with. It's difficult as a tech when you want to fix the issue, but you are relying on technical support. Many times an error happens and you cannot find a single issue. The only solution is to update the application and hope the newest build fixed the issue.

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Verified User

Employee in Information Technology

Accounting Company, 51-200 employees

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Online Training

Asigra 1.0

Based on 1 answer

Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation.They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.

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Stephen Sifers

NOC Manager

SagissInformation Technology and Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Asigra 1.2

Based on 3 answers

Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.

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Verified User

C-Level Executive in Customer Service

Information Technology and Services Company, 11-50 employees

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MSP360 Backup (formerly CloudBerry Backup) 10.0

Based on 1 answer

Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.

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David Judice

IT Director

Women's Pavilion of South MississippiMedical Practice, 51-200 employees

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Alternatives Considered

I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice

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Njaal Michelsen

Servicedesk Consultant

Upheads ASInformation Technology and Services, 11-50 employees

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The MSP360 web management portal is unbeatable. It makes management and fault correction much easier. Unfortunately, Veeam does not have this without setting up a specific server for this purpose.

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Verified User

Technician in Information Technology

Information Technology & Services Company, 11-50 employees

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Return on Investment

One of the positive impacts is that the solution allows us to free up IT resources to focus on other tasks.
Asigra has one of the best channel partner programs I have come across.
This product is one of the few backup solutions that I've worked with that doesn't require an agent installed on the target device, making it easier to deploy to new devices.

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Mauro Carrillo

Chief Information Technology Officer

Drummond Community BankFinancial Services, 201-500 employees

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We spend little time managing the backups once deployed.
It is a little more expensive than other backup solutions by the time you figure in the cloud storage portion.

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Verified User

Account Manager in Information Technology

Computer Networking Company, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Asigra Editions & Modules

—

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition

CloudBerry Backup Free	$0.00¹
CloudBerry Backup Pro	$29.99¹
CloudBerry Backup Server	$119.99¹
CloudBerry Backup Ultimate	$299.99¹
CloudBerry Backup MS SQL	$149.99¹
CloudBerry Backup MS Exchange	$229.99¹

Per server

Additional Pricing Details

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Asigra vs MSP360 Backup (formerly CloudBerry Backup)

Asigra

MSP360 Backup (formerly CloudBerry Backup)

Pros

Cons

Likelihood to Renew

Usability

Reliability and Availability

Support Rating

Online Training

Implementation Rating

Alternatives Considered

Return on Investment

Screenshots

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Asigra Editions & Modules

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

MSP360 Backup (formerly CloudBerry Backup) Editions & Modules

Edition

Additional Pricing Details

Add comparison