Asigra vs. OpenText Data Protector vs. PowerProtect DD Series

If implemented as a Cloud Service provider (Public Cloud), In House Solution (Private Cloud) or a mixture of both (Hybrid Cloud):

• The Agentless Architecture means there are less support burdens.
• Encryption at Source gives the customer confidence their data is secure.
• WAN Optimisation (Compression & Block Level Incremential Forever and De-deupe of Data), enables a large amount of Data to be protected offsite.
• One step Backup to both Local and Offsite storage enables LAN speed restores with offsite peace of mind.
• Asigra Replication from DS-System to DS-System enables another geographically separate copy of the data.

Well suited: scenarios with very specific backups schedules; backups saved in tape libraries. Less appropriate: environments with older Operational Systems and older hardware, such as tape libraries.

Incentivized

We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.

Incentivized

• Provides capability of local backups while maintaining remote copies on cloud to ensure faster recoveries of recent data and remote protection of all data.
• Helps reduce cost of long term retention by leveraging the BLM functionality.
• It does not need specialized hardware for it to work. Customers and Service Providers can choose their own infrastructure and do not need to rely on any OS or storage based replication even for deploying replication of backups.
• Supports wide range of environments including virtual environments with remarkable features like remote VDR with incremental restores.

• It is very reliable on the server side to provide a trustworthy back end.
• The install was simple and provided an easy way to install and backup Unix servers.
• The support was always helpful and responded quickly.

Incentivized

• It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
• DD is very efficient in its use of capacity. It dedupes and compresses very well.
• It spans to large capacity amounts.

Incentivized

• We would like to see Asigra come out with a Replication Model for quick Recovery of systems upon Disaster. We can have quicker recovery, DR, with Virtual Machines but we would like to have Physical Machine recovery in less than 2 hours. Replication can accomplish this...
• We would like to see Geolocation and remote wipe for endpoint devices
• We would like to see the solution provide easy "roll back" after a disaster.

• Increase the range of support for new platforms.
• Improve the attention of support cases in terms of speed of attention.
• Keep me better informed of the latest solution updates.

Incentivized

• It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
• The TCO can be high, especially when it needs its storage expanded.
• Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.

Incentivized

• Asigra is a great entry way into the cloud.

• Compliance is a tricky thing. Jumping backup software means having to deal with previous copies somehow. Asigra is built for the long haul.
• Asigra is continuing to increase their feature stack. They have made huge steps in the VM backup in the last 3 years and continue to implement features there.
• As far as cloud backup software goes, there are many that can do it, but none that do it as well as Asigra.

Incentivized

It was just not a good fit for our organization. We have an EMC SAN, Data Domain backup storage, and VMWare. Without any other HP software or hardware in our environment I do not see the need to continue using a product that is not well integrated with our other brands

Incentivized

DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.

Incentivized

It is a bit rough around the edges and the GUI feels like a wrap around of a CLI but it is simple to use. The problem comes in when there is an error code you are usually chasing down the error code in the specific vendor's forums rather than Asigra's

Incentivized

Very easy to use. What needs to improve is to make it easier to configure some integrations and features, such as office 365 integration, acropolis integration, block change-based backup, etc. Despite we have documentation, even following all the steps, the integration is hard to implement or doesn't work in the end.

Incentivized

Over 6 consecutive years our Asigra Backend had 99.99% uptime and provided 7x24 data restore availability.
Software is robust in operations, provides N+1 node architecture to protect against failure of half of the nodes (majority of the nodes still up) and software based replication to protect against data loss across two geographically independent datacenter locations. Why not 10 points? Some major upgrades still require short downtime within a planned maintenance windows.

The Reporting-Server and the Reports depend on the settings.

Incentivized

They respond quickly on your request. They ask for details at the time of logging the support request itself ensuring the first response is not for collecting the basic details only. They refund you the support request if they find it as a functionality issue. They follow up on you to ensure you are satisfied and happy with the response and resolution that they have provided.

It is the weak point of this software, although it is improving little by a little. The first level of support does not solve almost anything until you move on to a higher level that is more involved.

Incentivized

Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.

Incentivized

Anything training past level 1 and level 2 is a waste of time. They do not offer training, just an exam and require you to read 2500 pages of their documentation as their training. They are selling you something which you already have. Training exams are far fetched and cover topics hidden within the documentation. A lot of their documentation does not match across itself. They don't even follow the standard versions Major.Minor.ServicePack.Hotfix. They use the MAJOR.MAJOR.MAJOR.Hotfix method, which doesn't match their documentation. They require you to take training in order to keep your engaged hybrid partnership. If you ask me personally, their training is a scam to make more money.

Quick to install, easy to create jobs, schedules and retention policies. No large cycles of setting up backup volumes or trash volumes. Retention job itself configures the BLM functionality so you don't need an expertise to handle the BLM module separately.

Pick one person to help you through the process.

Incentivized

I would say that it has the same functionality as the three mentioned above in their respective fields (might have a bit less than some of them) but Asigra offers all of this and more so if you are looking for a single backup solution across the entire firm then Asigra is the much better choice

Incentivized

When selecting a backup solution for our virtual environment we chose HP Data Protector for its cost savings in licensing, our familiarity with the software and the ability to backup to disk, tape or both with the standard installation.

Incentivized

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.

Incentivized

Here the license model from the Micro Focus Data Protector and DP4CW should merge. It causes argumentation problems if you license two products here.

Incentivized

We use the tool in different installations and combinations of functions and hardware.

Incentivized

The professional services had some details of low promptness in the attention of cases.

Incentivized

• Our entire Asigra environment can be easily monitored through one plane of glass thanks to their DS-Operator and Asigra Management Console.
• It's quite simple to use and navigate.
• Never has restoration fallen short.
• Data from several generations can be saved and retrieved.
• After a hardware failure, an edge server can be easily and quickly rebuilt.

Incentivized

• Positive impact. I have not worked with HP Data Protector enough to provide the ROI. It simply worked when we needed it to.

Incentivized

• We were able to immediately discontinue our remote tape storage and TBU maintenance.
• Reduced backup footprint in the data center.
• It is costly to expand so buy it with a purpose.

Incentivized