AspDotNetStorefront vs. Shift4Shop

If you need a tool to manage a website, this is a good place to start. If you aren't ready for something of this caliber it might not be meant for your business. It's a stepping stone and you need to be ready to learn and it may require a bit more attention.

Incentivized

At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent

• Tons of reporting tools
• Easy to navigate
• Multiple user profiles

Incentivized

• Membership rewards (a points awarding system) is really easy to set up and manage
• Gift certificate issuance and redemption is simple to use and manage
• Site design and redesign is straightforward and they are very helpful with design packages to customize.
• They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.

Incentivized

• Not everyone can navigate easily without training
• Some reports can be fairly large and take lots of time to download

Incentivized

• Page structure is all over the place. It can be difficult to find where to go to make page edits.
• Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
• Reporting isn't very strong, necessitating outside analytics
• File system is also pretty wonky and feels very primitive
• Customer service and technical help leaves MUCH to be desired.
• Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
• In general, what you see in the WYSIWYG is not what you get.
• Order System is not very intuitive for the modern era

Incentivized

Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.

More customization and ability to work with web designers make it an easy tool to manage projects and promote growth of your store front. It may not be as user friendly as others but it has more flexibility by far.

Incentivized

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!

• Easy to use customer service tools
• Invaluable reporting abilities
• Tier users makes it easy to manage employees

Incentivized

• Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
• It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.

Incentivized