Aspect Unified IP vs. CloudTalk
Aspect Unified IP vs. CloudTalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aspect Unified IP | N/A | Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels. | N/A | |
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) |
Aspect Unified IP | CloudTalk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Aspect Unified IP | CloudTalk | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Aspect Unified IP | CloudTalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Contact Center Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aspect Unified IP | CloudTalk | |
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Likelihood to Recommend | 7.0 (4 ratings) | 10.0 (45 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | 8.2 (1 ratings) |
Usability | - (0 ratings) | 7.7 (5 ratings) |
Support Rating | - (0 ratings) | 3.6 (11 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
Aspect Unified IP | CloudTalk | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
Usability | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | CloudTalk.io |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | CloudTalk.io |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | CloudTalk.io |
ScreenShots | CloudTalk Screenshots |