What users are saying about

Atera vs SolarWinds Engineer's Toolset

Atera
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Top Rated
82 Ratings
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SolarWinds Engineer's Toolset
42 Ratings

Atera

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Top Rated
82 Ratings
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Score 8.9 out of 100

Based on 82 reviews and ratings

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SolarWinds Engineer's Toolset

42 Ratings
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Score 8.1 out of 100

Based on 42 reviews and ratings

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

    SolarWinds Engineer's Toolset

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

    SolarWinds Engineer's Toolset

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

    SolarWinds Engineer's Toolset

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

    SolarWinds Engineer's Toolset

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.8
    78%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Atera is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    8.4

    SolarWinds Engineer's Toolset

    84%
    12 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    SolarWinds Engineer's Toolset

    N/A
    0 Ratings

    Usability

    Atera

    N/A
    0 Ratings
    8.2

    SolarWinds Engineer's Toolset

    82%
    1 Rating

    Support Rating

    8.9

    Atera

    89%
    7 Ratings
    8.2

    SolarWinds Engineer's Toolset

    82%
    1 Rating

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.

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    Mike Ward | TrustRadius Reviewer
    Mike Ward
    View all 53 answers on this topic

    SolarWinds Engineer's Toolset

    I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.

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    Caleb Yankus | TrustRadius Reviewer
    Caleb Yankus
    View all 53 answers on this topic

    SolarWinds Engineer's Toolset

    • Various monitoring
    • Stores history
    • Suggests indices
    • Helps to find the SQL query text
    • Helps to see what machines/users the bad queries are coming from
    • Shows current blocking session

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 12 answers on this topic

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.

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    Maycon Menezes | TrustRadius Reviewer
    Maycon Menezes
    View all 53 answers on this topic

    SolarWinds Engineer's Toolset

    • Its one of the more expensive solutions
    • Quite difficult to understand as a beginner
    • Name has been tarnished due to the password leak

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    Tom Shepherd | TrustRadius Reviewer
    Tom Shepherd
    View all 12 answers on this topic

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    SolarWinds Engineer's Toolset

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $1,585 Per Instance

    SolarWinds Engineer's Toolset Editions & Modules

    Edition
    One Time Price$1,5851
    1. Per Instance
    Additional Pricing Details
    —

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

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    Chris Miller | TrustRadius Reviewer
    Chris Miller
    View all 1 answers on this topic

    SolarWinds Engineer's Toolset

    No score
    No answers yet
    No answers on this topic

    Usability

    Atera

    No score
    No answers yet
    No answers on this topic

    SolarWinds Engineer's Toolset

    SolarWinds Engineer's Toolset 8.2
    Based on 1 answer
    Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

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    Terry Irwin | TrustRadius Reviewer
    Terry Irwin
    View all 7 answers on this topic

    SolarWinds Engineer's Toolset

    SolarWinds Engineer's Toolset 8.2
    Based on 1 answer
    Our organization uses it regularly. It is reliable, and we keep finding new uses for it

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 53 answers on this topic

    SolarWinds Engineer's Toolset

    I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.

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    Thomas Osborne | TrustRadius Reviewer
    Thomas Osborne
    View all 12 answers on this topic

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 53 answers on this topic

    SolarWinds Engineer's Toolset

    • Spend less time downloading free buggy tools
    • All the tools in one spot, so you don't have to look around for tools
    • Get to the solution sooner

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    Jacob Garrett | TrustRadius Reviewer
    Jacob Garrett
    View all 12 answers on this topic

    Screenshots

    Add comparison