What users are saying about
Atera
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Top Rated
82 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 82 reviews and ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 42 reviews and ratings
Feature Set Ratings
Monitoring Tasks
8.5
Atera
85%
SolarWinds Engineer's Toolset
Feature Set Not Supported
N/A
Atera ranks higher in 5/5 features
Atera ranks higher in 5/5 features
Remote monitoring
8.5
85%
51 Ratings
N/A
0 Ratings
Network device monitoring
7.8
78%
41 Ratings
N/A
0 Ratings
Multiple Server Monitoring
8.9
89%
50 Ratings
N/A
0 Ratings
Multi-device monitoring
8.7
87%
51 Ratings
N/A
0 Ratings
Automated alerts and notifications
8.6
86%
52 Ratings
N/A
0 Ratings
Management Tasks
7.8
Atera
78%
SolarWinds Engineer's Toolset
Feature Set Not Supported
N/A
Atera ranks higher in 4/4 features
Atera ranks higher in 4/4 features
Patch Management
8.0
80%
50 Ratings
N/A
0 Ratings
Service configuration management
7.8
78%
44 Ratings
N/A
0 Ratings
Software and hardware inventory
8.4
84%
51 Ratings
N/A
0 Ratings
Policy-based automation
7.0
70%
39 Ratings
N/A
0 Ratings
Reporting
8.0
Atera
80%
SolarWinds Engineer's Toolset
Feature Set Not Supported
N/A
Atera ranks higher in 4/4 features
Atera ranks higher in 4/4 features
Performance data reports
8.5
85%
46 Ratings
N/A
0 Ratings
Customizable reporting
7.8
78%
42 Ratings
N/A
0 Ratings
Data visualization
7.8
78%
43 Ratings
N/A
0 Ratings
Risk analysis
8.0
80%
35 Ratings
N/A
0 Ratings
Security
7.8
Atera
78%
SolarWinds Engineer's Toolset
Feature Set Not Supported
N/A
Atera ranks higher in 3/3 features
Atera ranks higher in 3/3 features
Data backup and recovery
7.6
76%
26 Ratings
N/A
0 Ratings
Antivirus and malware management
7.8
78%
33 Ratings
N/A
0 Ratings
Administrator access control
8.0
80%
83 Ratings
N/A
0 Ratings
Attribute Ratings
- Atera is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.9
Atera
89%
53 Ratings
8.4
SolarWinds Engineer's Toolset
84%
12 Ratings
Likelihood to Renew
9.1
Atera
91%
1 Rating
SolarWinds Engineer's Toolset
N/A
0 Ratings
Usability
Atera
N/A
0 Ratings
8.2
SolarWinds Engineer's Toolset
82%
1 Rating
Support Rating
8.9
Atera
89%
7 Ratings
8.2
SolarWinds Engineer's Toolset
82%
1 Rating
Likelihood to Recommend
Atera
For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
CEO (Chief Executive Officer)
Turtle Creek Concepts LLCInformation Technology & Services, 1-10 employees
SolarWinds Engineer's Toolset
I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.

Verified User
Manager in Information Technology
Medical Device Company, 10,001+ employeesPros
Atera
- Easy to deploy, both in general or to a specific customer.
- Remote management tools that are in line with every other major solution out there.
- Real-time alerts that allow for easy monitoring of vital systems.
- Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
CTO (Chief Technical Officer)
Last Bastion TechnologyInformation Technology & Services, 1-10 employees
SolarWinds Engineer's Toolset
- Various monitoring
- Stores history
- Suggests indices
- Helps to find the SQL query text
- Helps to see what machines/users the bad queries are coming from
- Shows current blocking session

Verified User
Engineer in Information Technology
Telecommunications Company, 5001-10,000 employeesCons
Atera
- Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
- Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
- Integration with other remote access tools would be helpful.
Service Desk Technician
TekworksInformation Technology & Services, 1-10 employees
SolarWinds Engineer's Toolset
- Its one of the more expensive solutions
- Quite difficult to understand as a beginner
- Name has been tarnished due to the password leak
Technical Architect
Computerworld GroupInformation Technology & Services, 11-50 employees
Pricing Details
Atera
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$99 per month
Atera Editions & Modules
Edition
Pro | $991 |
---|---|
Growth | $1291 |
Power | $1691 |
- Per Technician
Additional Pricing Details
Unlimited devices & agents. No hidden fees. No contracts.SolarWinds Engineer's Toolset
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1,585 Per Instance
SolarWinds Engineer's Toolset Editions & Modules
Edition
One Time Price | $1,5851 |
---|
- Per Instance
Additional Pricing Details
—Likelihood to Renew
Atera
Atera 9.1
Based on 1 answer
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
Solutions architect
CPAKManagement Consulting, 11-50 employees
SolarWinds Engineer's Toolset
No score
No answers yet
No answers on this topic
Usability
Atera
No score
No answers yet
No answers on this topic
SolarWinds Engineer's Toolset
SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesSupport Rating
Atera
Atera 8.9
Based on 7 answers
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
IT Specialist
Grandview Police DepartmentLaw Enforcement, 51-200 employees
SolarWinds Engineer's Toolset
SolarWinds Engineer's Toolset 8.2
Based on 1 answer
Our organization uses it regularly. It is reliable, and we keep finding new uses for it

Verified User
Engineer in Information Technology
Law Practice Company, 1001-5000 employeesAlternatives Considered
Atera
We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.

Verified User
Professional in Information Technology
Information Technology & Services Company, 1-10 employeesSolarWinds Engineer's Toolset
I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
Network System Administrator
CentralSquare TechnologiesInformation Technology & Services, 1001-5000 employees
Return on Investment
Atera
- The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.

Verified User
Project Manager in Information Technology
Computer & Network Security Company, 201-500 employeesSolarWinds Engineer's Toolset
- Spend less time downloading free buggy tools
- All the tools in one spot, so you don't have to look around for tools
- Get to the solution sooner
Senior System Engineer
CASTOReal Estate, 201-500 employees