What users are saying about
102 Ratings
102 Ratings
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Score 6.9 out of 101
36 Ratings
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Score 7.6 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Oracle Commerce Cloud

At the moment I don't know of any scenario where it is not well suited. Maybe because of missing functionalities which will come in a different release. I would recommend postponing using Commerce Cloud. But as development usually takes place in Sprints, at least in our projects, I can recommend to start implementing the basic and start with the missing functionalities as soon as they are included in the new Cloud version. But this needs to be aligned with Oracle. So an assessment needs to be done upfront.
In any case, I can always recommend going with OCC, keeping in mind the other integrated products offered by Oracle.
Heiko Mock profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
7.9
Oracle Commerce Cloud
7.5
Product catalog & listings
Oracle ATG
8.0
Oracle Commerce Cloud
8.3
Product management
Oracle ATG
8.5
Oracle Commerce Cloud
7.1
Bulk product upload
Oracle ATG
6.8
Oracle Commerce Cloud
8.1
Branding
Oracle ATG
8.4
Oracle Commerce Cloud
6.8
Mobile storefront
Oracle ATG
6.8
Oracle Commerce Cloud
7.8
Product variations
Oracle ATG
8.0
Oracle Commerce Cloud
8.0
Website integration
Oracle ATG
8.1
Oracle Commerce Cloud
8.5
Visual customization
Oracle ATG
9.1
Oracle Commerce Cloud
7.5
CMS
Oracle ATG
7.5
Oracle Commerce Cloud
5.5

Online Shopping Cart

Oracle ATG
7.3
Oracle Commerce Cloud
7.9
Abandoned cart recovery
Oracle ATG
7.3
Oracle Commerce Cloud
7.7
Checkout user experience
Oracle ATG
7.4
Oracle Commerce Cloud
8.2

Online Payment System

Oracle ATG
7.2
Oracle Commerce Cloud
7.9
eCommerce security
Oracle ATG
7.2
Oracle Commerce Cloud
7.9

eCommerce Marketing

Oracle ATG
7.0
Oracle Commerce Cloud
7.9
Promotions & discounts
Oracle ATG
7.8
Oracle Commerce Cloud
8.1
Personalized recommendations
Oracle ATG
6.8
Oracle Commerce Cloud
8.1
SEO
Oracle ATG
6.4
Oracle Commerce Cloud
7.5

eCommerce Business Management

Oracle ATG
7.5
Oracle Commerce Cloud
7.4
Multi-site management
Oracle ATG
8.7
Oracle Commerce Cloud
7.9
Order processing
Oracle ATG
7.9
Oracle Commerce Cloud
8.1
Inventory management
Oracle ATG
5.9
Oracle Commerce Cloud
6.8
Shipping
Oracle ATG
6.7
Oracle Commerce Cloud
7.0
Custom functionality
Oracle ATG
8.0
Oracle Commerce Cloud
7.2

Pros

Oracle ATG

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo

Oracle Commerce Cloud

  • B2B configuration options cover all the basic use cases.
  • The product management tool is good compared to others I’ve used.
  • 4 updates annually mean that new features are available to provide more value from the tool.
No photo available

Cons

Oracle ATG

  • The various components of ATG make it somewhat complex to configure and manage. For example, in addition to the main ATG Commerce module, you have others such as BCC, Endeca, WCS, etc.
  • It can be difficult to find support staff for ATG Web Commerce because it is a very specialized skill set. Those who do support it demand a high salary.
  • The architecture (number of servers, etc.) requires a fairly large footprint.
No photo available

Oracle Commerce Cloud

  • Nascent tool means limited robustness.
  • Logging to capture errors is not built into the level that is meaningful to end-user making troubleshooting difficult.
  • Lack of resources and community to learn how to use the tools (due to the relatively new product).
No photo available

Likelihood to Renew

Oracle ATG

No score
No answers yet
No answers on this topic

Oracle Commerce Cloud

Oracle Commerce Cloud 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano profile photo

Alternatives Considered

Oracle ATG

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo

Oracle Commerce Cloud

There is lots of more customization with Oracle Commerce Cloud, however the ease of installing plugins and utilizing them on your website is one thing I envy about WordPress
Felicia DiSano profile photo

Return on Investment

Oracle ATG

  • We are working to transition our inside sales team from placing orders in Oracle's E-Business Suite to placing them in ATG. We have found that we can streamline our ordering process allowing users to place orders much faster and be more productive.
  • The implementation of ATG has been very expensive for us. We are on our third implementation partner. There are a good number of companies out there that claim to have experience implementing this product, but be sure to check references and see some examples of their past work.
  • The user interface is much nicer than what we are used to with EBS, and we expect user adoption to go smoothly.
No photo available

Oracle Commerce Cloud

  • Commerce cloud is helping us enhance our ship to store program dramatically
  • It has driven lots of new customers and same customers as well to our website
  • It has made our brand become more recognized
Felicia DiSano profile photo

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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