What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
163 Ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Domo

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
163 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Domo

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Domo
8.3
Pixel Perfect reports
Chartio (discontinued)
4.7
Domo
8.2
Customizable dashboards
Chartio (discontinued)
8.1
Domo
8.5
Report Formatting Templates
Chartio (discontinued)
7.1
Domo
8.3

Ad-hoc Reporting

Chartio (discontinued)
6.3
Domo
8.5
Drill-down analysis
Chartio (discontinued)
7.5
Domo
8.3
Formatting capabilities
Chartio (discontinued)
6.9
Domo
8.4
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Domo
9.0
Report sharing and collaboration
Chartio (discontinued)
6.2
Domo
8.3

Report Output and Scheduling

Chartio (discontinued)
3.8
Domo
8.1
Publish to Web
Chartio (discontinued)
3.1
Domo
8.7
Publish to PDF
Chartio (discontinued)
6.9
Domo
8.4
Report Versioning
Chartio (discontinued)
2.0
Domo
7.0
Report Delivery Scheduling
Chartio (discontinued)
3.1
Domo
8.2

Data Discovery and Visualization

Chartio (discontinued)
7.6
Domo
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Domo
8.5
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Domo
8.4
Predictive Analytics
Chartio (discontinued)
8.0
Domo
7.0

Access Control and Security

Chartio (discontinued)
Domo
8.9
Multi-User Support (named login)
Chartio (discontinued)
Domo
8.9
Role-Based Security Model
Chartio (discontinued)
Domo
8.5
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
Domo
8.4
Single Sign-On (SSO)
Chartio (discontinued)
Domo
10.0

Mobile Capabilities

Chartio (discontinued)
Domo
8.9
Responsive Design for Web Access
Chartio (discontinued)
Domo
8.5
Dedicated iOS Application
Chartio (discontinued)
Domo
8.4
Dedicated Android Application
Chartio (discontinued)
Domo
10.0
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
Domo
8.6

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Domo
7.7
REST API
Chartio (discontinued)
Domo
8.0
Javascript API
Chartio (discontinued)
Domo
8.0
iFrames
Chartio (discontinued)
Domo
8.0
Java API
Chartio (discontinued)
Domo
8.0
Themeable User Interface (UI)
Chartio (discontinued)
Domo
7.0
Customizable Platform (Open Source)
Chartio (discontinued)
Domo
7.0

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Domo

Domo 8.3
Based on 35 answers
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down. As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
Luke Ferrel | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Domo

Domo 9.4
Based on 13 answers
I have not had to interact with Domo's support team directly, however our internal team has mentioned they are fairly quick. Their knowledge base resource center has also been helpful in the past when needing to search for a quick answer or solution. I have not had a problem with this.
Anonymous | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Domo

No score
No answers yet
No answers on this topic

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Domo

Domo 8.9
Based on 48 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Domo

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Domo
8.7

Likelihood to Renew

Chartio (discontinued)
8.0
Domo
8.0

Usability

Chartio (discontinued)
7.6
Domo
8.3

Reliability and Availability

Chartio (discontinued)
8.6
Domo

Performance

Chartio (discontinued)
7.3
Domo

Support Rating

Chartio (discontinued)
Domo
9.4

Online Training

Chartio (discontinued)
8.2
Domo

Implementation Rating

Chartio (discontinued)
7.3
Domo
8.9

Scalability

Chartio (discontinued)
6.8
Domo

Add comparison