Chartio (discontinued) vs. Domo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartio (discontinued)
Score 7.5 out of 10
N/A
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
$40
per user/per month
Domo
Score 8.6 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.N/A
Pricing
Chartio (discontinued)Domo
Editions & Modules
Starter
$40
per user/per month
Professional
$60
per user/per month
Organization
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Chartio (discontinued)Domo
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chartio (discontinued)Domo
Considered Both Products
Chartio (discontinued)
Chose Chartio (discontinued)
Initially, we selected chartio because it was the easiest to connect to data and get going making visualizations. Ultimately, we moved away from Chartio because we needed a tool that would work as a buffer between our data structure and the visualizations. But majority of BI …
Domo
Chose Domo
Domo is the only one truly all-in-one platform. For example, at the time of assessment (mid-end 2016), Tableau didn't have alert feature off the shelf,
Domo is the only one with powerful mobile apps, no other even come close.
Domo not only has alert feature but it's also …
Top Pros
Top Cons
Features
Chartio (discontinued)Domo
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Chartio (discontinued)
6.0
18 Ratings
33% below category average
Domo
8.7
71 Ratings
6% above category average
Pixel Perfect reports3.614 Ratings8.549 Ratings
Customizable dashboards7.718 Ratings9.171 Ratings
Report Formatting Templates6.714 Ratings8.664 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Chartio (discontinued)
5.7
14 Ratings
32% below category average
Domo
8.8
70 Ratings
9% above category average
Drill-down analysis6.913 Ratings8.369 Ratings
Formatting capabilities6.112 Ratings8.368 Ratings
Integration with R or other statistical packages3.15 Ratings9.01 Ratings
Report sharing and collaboration6.513 Ratings9.370 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Chartio (discontinued)
3.4
17 Ratings
84% below category average
Domo
8.3
68 Ratings
0% below category average
Publish to Web2.79 Ratings9.353 Ratings
Publish to PDF6.117 Ratings8.355 Ratings
Report Versioning2.05 Ratings7.01 Ratings
Report Delivery Scheduling2.712 Ratings8.764 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Chartio (discontinued)
7.5
15 Ratings
9% below category average
Domo
8.2
69 Ratings
2% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.769 Ratings
Location Analytics / Geographic Visualization7.212 Ratings8.863 Ratings
Predictive Analytics8.03 Ratings7.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Chartio (discontinued)
-
Ratings
Domo
8.9
70 Ratings
4% above category average
Multi-User Support (named login)00 Ratings8.667 Ratings
Role-Based Security Model00 Ratings8.864 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.568 Ratings
Report-Level Access Control00 Ratings8.73 Ratings
Single Sign-On (SSO)00 Ratings10.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Chartio (discontinued)
-
Ratings
Domo
8.4
62 Ratings
6% above category average
Responsive Design for Web Access00 Ratings7.760 Ratings
Mobile Application00 Ratings8.051 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.059 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Chartio (discontinued)
-
Ratings
Domo
7.7
1 Ratings
2% below category average
REST API00 Ratings8.01 Ratings
Javascript API00 Ratings8.01 Ratings
iFrames00 Ratings8.01 Ratings
Java API00 Ratings8.01 Ratings
Themeable User Interface (UI)00 Ratings7.01 Ratings
Customizable Platform (Open Source)00 Ratings7.01 Ratings
Best Alternatives
Chartio (discontinued)Domo
Small Businesses
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
SAP Crystal
SAP Crystal
Score 9.0 out of 10
Medium-sized Companies
Mathematica
Mathematica
Score 8.2 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chartio (discontinued)Domo
Likelihood to Recommend
8.0
(30 ratings)
8.8
(74 ratings)
Likelihood to Renew
8.0
(24 ratings)
8.0
(2 ratings)
Usability
7.6
(6 ratings)
8.0
(35 ratings)
Availability
8.6
(2 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
9.2
(14 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
9.1
(21 ratings)
Product Scalability
6.8
(2 ratings)
-
(0 ratings)
Vendor pre-sale
-
(0 ratings)
7.5
(6 ratings)
User Testimonials
Chartio (discontinued)Domo
Likelihood to Recommend
Atlassian
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Pros
Atlassian
  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review
Domo
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Read full review
Cons
Atlassian
  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Read full review
Likelihood to Renew
Atlassian
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
Read full review
Usability
Atlassian
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review
Domo
The built-in user support and intuitive design of Domo makes it simple to learn and use. I find I can spend hours drilling deep, or else quickly gain an overview in just a few minutes. This is a great advantage since the flexibility fits well with the demands of my role. I enjoy using Domo since I know it will give me comparative data across almost every variable I might want to explore - I look forward to it!
Read full review
Support Rating
Atlassian
No answers on this topic
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Read full review
Online Training
Atlassian
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review
Domo
No answers on this topic
Implementation Rating
Atlassian
No answers on this topic
Domo
It is a true web-based application so implementation is much easier and smoother compared to other non-web based BI solutions. Also, they offered consulting services during the implementation process, which was helpful. Also, they provided lots of on-demand training courses and videos, which I liked.
Read full review
Alternatives Considered
Atlassian
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Read full review
Scalability
Atlassian
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review
Domo
No answers on this topic
Return on Investment
Atlassian
No answers on this topic
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Read full review
ScreenShots

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

Domo Screenshots

Screenshot of Screenshot of