What users are saying about
Top Rated
195 Ratings
51 Ratings
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Score 8.1 out of 100
Top Rated
195 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • Domo ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.5

Domo

85%
Domo ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
8.1
81%
48 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.7
87%
70 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
8.6
86%
63 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.6

Domo

86%
Domo ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.5
85%
69 Ratings

Formatting capabilities

6.2
62%
12 Ratings
8.3
83%
68 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
9.0
90%
1 Rating

Report sharing and collaboration

6.5
65%
13 Ratings
8.6
86%
70 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.4

Domo

84%
Domo ranks higher in 4/4 features

Publish to Web

2.7
27%
9 Ratings
9.0
90%
50 Ratings

Publish to PDF

6.2
62%
17 Ratings
8.8
88%
54 Ratings

Report Versioning

2.0
20%
5 Ratings
7.0
70%
1 Rating

Report Delivery Scheduling

2.7
27%
12 Ratings
8.7
87%
63 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.2

Domo

82%
Domo ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.8
88%
68 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.8
88%
62 Ratings

Predictive Analytics

8.0
80%
3 Ratings
7.0
70%
1 Rating

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.9

Domo

89%
Domo ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
8.8
88%
65 Ratings

Role-Based Security Model

N/A
0 Ratings
8.4
84%
62 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.3
83%
67 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
10.0
100%
1 Rating

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
8.8

Domo

88%
Domo ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
8.4
84%
59 Ratings

Mobile Application

N/A
0 Ratings
8.2
82%
50 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
8.6
86%
58 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
7.7

Domo

77%
Domo ranks higher in 6/6 features

REST API

N/A
0 Ratings
8.0
80%
1 Rating

Javascript API

N/A
0 Ratings
8.0
80%
1 Rating

iFrames

N/A
0 Ratings
8.0
80%
1 Rating

Java API

N/A
0 Ratings
8.0
80%
1 Rating

Themeable User Interface (UI)

N/A
0 Ratings
7.0
70%
1 Rating

Customizable Platform (Open Source)

N/A
0 Ratings
7.0
70%
1 Rating

Attribute Ratings

  • Domo is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating
  • Chartio (discontinued) and Domo are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.9

Domo

89%
73 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
8.0

Domo

80%
2 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
8.6

Domo

86%
37 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Domo

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Domo

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
9.2

Domo

92%
16 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Domo

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
8.9

Domo

89%
46 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Domo

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Domo

I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Nastassja Rodriguez | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Domo

  • It is really easy to pick up and use. New users will not have difficulty jumping right in.
  • Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
  • Fantastic visualizations. Great if you are a data geek.
  • Very flexible, can fit a wide variety of use case scenarios.
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$83 per month

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. per month
Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Domo

Domo 8.6
Based on 37 answers
It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting
Kyle Tucker | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Domo

Domo 9.2
Based on 16 answers
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Cristina McGregor | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Domo

No score
No answers yet
No answers on this topic

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Domo

Domo 8.9
Based on 46 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Domo

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

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