What users are saying about
11 Ratings
53 Ratings
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Score 7.8 out of 100
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    BI Standard Reporting

    6.0

    Chartio (discontinued)

    60%

    Keatext

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 3/3 features

    Pixel Perfect reports

    3.6
    36%
    14 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    7.7
    77%
    18 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    6.7
    67%
    14 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    5.7

    Chartio (discontinued)

    57%

    Keatext

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 4/4 features

    Drill-down analysis

    6.9
    69%
    13 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    6.1
    61%
    12 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    3.1
    31%
    5 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    6.5
    65%
    13 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    3.4

    Chartio (discontinued)

    34%

    Keatext

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 4/4 features

    Publish to Web

    2.7
    27%
    9 Ratings
    N/A
    0 Ratings

    Publish to PDF

    6.1
    61%
    17 Ratings
    N/A
    0 Ratings

    Report Versioning

    2.0
    20%
    5 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    2.7
    27%
    12 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.5

    Chartio (discontinued)

    75%

    Keatext

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    7.2
    72%
    15 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    7.2
    72%
    12 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Keatext is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Chartio (discontinued)

    80%
    30 Ratings
    9.2

    Keatext

    92%
    6 Ratings

    Likelihood to Renew

    8.0

    Chartio (discontinued)

    80%
    24 Ratings

    Keatext

    N/A
    0 Ratings

    Usability

    7.6

    Chartio (discontinued)

    76%
    6 Ratings

    Keatext

    N/A
    0 Ratings

    Availability

    8.6

    Chartio (discontinued)

    86%
    4 Ratings

    Keatext

    N/A
    0 Ratings

    Performance

    7.3

    Chartio (discontinued)

    73%
    2 Ratings

    Keatext

    N/A
    0 Ratings

    Online Training

    8.2

    Chartio (discontinued)

    82%
    1 Rating

    Keatext

    N/A
    0 Ratings

    Implementation Rating

    7.3

    Chartio (discontinued)

    73%
    2 Ratings

    Keatext

    N/A
    0 Ratings

    Product Scalability

    6.8

    Chartio (discontinued)

    68%
    2 Ratings

    Keatext

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review

    Keatext

    Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
    Read full review

    Pros

    Atlassian

    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review

    Keatext

    • You can detect or analyze feelings in French, Italian, Arabic, and English.
    • You can classify text and comments in different languages.
    • Easy to use for both professionals and non-professionals.
    • Use analytics to gain deep insight into what's happening on social media platforms.
    • Simple interface.
    Read full review

    Cons

    Atlassian

    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review

    Keatext

    • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
    Read full review

    Pricing Details

    Chartio (discontinued)

    Starting Price

    $0

    Editions & Modules

    Chartio (discontinued) editions and modules pricing
    EditionModules
    Starter401
    Professional602
    OrganizationContact sales team3

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Keatext

    Starting Price

    $550 per month

    Editions & Modules

    Keatext editions and modules pricing
    EditionModules
    Basic5501
    Pro9992
    Enterprise1650+3

    Footnotes

    1. per month
    2. per month
    3. per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Keatext

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Keatext

    No answers on this topic

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Keatext

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Keatext

    We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Keatext

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Keatext

    • Keatext allows the creation of custom tests to meet the needs of each business.
    • Automate UX research for scalability.
    • Provides analytical data in addition to tracking user experience.
    Read full review

    Screenshots

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