What users are saying about
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Top Rated
1752 Ratings
51 Ratings
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Score 7.6 out of 100

Tableau Desktop

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Top Rated
1752 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Tableau Desktop

Best scenario would be to train advance users that do all the dashboard design and publishing. All the end-users can install just the viewer (free) to see the dashboard.It might not be cost-efficient for business users to design dashboard just for fun or just to try it. So it is not really for citizen developers. You might need a team specialized in Tableau who does all the analytics and design.On the opposite, Power BI is more for citizen developers - for everyone who is interested. Because as a beginner, you just need the basic features and they are free in Power BI. In general, both of them are being used now at my workplace, just with different approaches.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Tableau Desktop
8.5
Pixel Perfect reports
Chartio (discontinued)
4.7
Tableau Desktop
8.3
Customizable dashboards
Chartio (discontinued)
8.1
Tableau Desktop
8.9
Report Formatting Templates
Chartio (discontinued)
7.1
Tableau Desktop
8.4

Ad-hoc Reporting

Chartio (discontinued)
6.3
Tableau Desktop
8.2
Drill-down analysis
Chartio (discontinued)
7.5
Tableau Desktop
8.3
Formatting capabilities
Chartio (discontinued)
6.9
Tableau Desktop
8.4
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Tableau Desktop
7.5
Report sharing and collaboration
Chartio (discontinued)
6.2
Tableau Desktop
8.6

Report Output and Scheduling

Chartio (discontinued)
3.8
Tableau Desktop
8.3
Publish to Web
Chartio (discontinued)
3.1
Tableau Desktop
8.7
Publish to PDF
Chartio (discontinued)
6.9
Tableau Desktop
8.7
Report Versioning
Chartio (discontinued)
2.0
Tableau Desktop
8.1
Report Delivery Scheduling
Chartio (discontinued)
3.1
Tableau Desktop
8.2
Delivery to Remote Servers
Chartio (discontinued)
Tableau Desktop
7.9

Data Discovery and Visualization

Chartio (discontinued)
7.6
Tableau Desktop
8.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Tableau Desktop
9.0
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Tableau Desktop
9.0
Predictive Analytics
Chartio (discontinued)
8.0
Tableau Desktop
7.8

Access Control and Security

Chartio (discontinued)
Tableau Desktop
8.6
Multi-User Support (named login)
Chartio (discontinued)
Tableau Desktop
8.6
Role-Based Security Model
Chartio (discontinued)
Tableau Desktop
8.4
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
Tableau Desktop
8.7
Single Sign-On (SSO)
Chartio (discontinued)
Tableau Desktop
8.6

Mobile Capabilities

Chartio (discontinued)
Tableau Desktop
8.1
Responsive Design for Web Access
Chartio (discontinued)
Tableau Desktop
8.1
Dedicated iOS Application
Chartio (discontinued)
Tableau Desktop
8.1
Dedicated Android Application
Chartio (discontinued)
Tableau Desktop
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
Tableau Desktop
8.2

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Tableau Desktop
8.2
REST API
Chartio (discontinued)
Tableau Desktop
8.3
Javascript API
Chartio (discontinued)
Tableau Desktop
8.2
iFrames
Chartio (discontinued)
Tableau Desktop
8.1
Java API
Chartio (discontinued)
Tableau Desktop
8.0
Themeable User Interface (UI)
Chartio (discontinued)
Tableau Desktop
8.2
Customizable Platform (Open Source)
Chartio (discontinued)
Tableau Desktop
8.3

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • The Visualizations graphics are really good and the color options help in designing attractive charts. They help to convey more information and can be made interactive.
  • You can add filters with offer you to plug and play with values and understand different outcomes.
  • You can drag and drop options while creating charts and dashboards. also it is a very fluid layout.
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 58 answers
Tableau [Desktop] is on next level when compared with the competitors in the markets. It provide integration with any Big Data and 3rd party DB and on real time. The different option to create dashboard and story provide the holistic view to any Organization and business leader to make the decision and identify the business problems.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Chartio (discontinued)

Chartio (discontinued) 8.6
Based on 4 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 6.1
Based on 9 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 8.3
Based on 51 answers
The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.
Anonymous | TrustRadius Reviewer

In-Person Training

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 8.0
Based on 36 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.
Jason Guinn | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

Chartio (discontinued)

No answers on this topic

Tableau Desktop

  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
John Stuchly | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop Editions & Modules

Edition
Tableau Viewer$121
Tableau Explorer$351
Tableau Creator$701
  1. Per User / Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Tableau Desktop
8.7

Likelihood to Renew

Chartio (discontinued)
8.0
Tableau Desktop
8.9

Usability

Chartio (discontinued)
7.6
Tableau Desktop
8.9

Reliability and Availability

Chartio (discontinued)
8.6
Tableau Desktop
8.0

Performance

Chartio (discontinued)
7.3
Tableau Desktop
6.1

Support Rating

Chartio (discontinued)
Tableau Desktop
8.3

In-Person Training

Chartio (discontinued)
Tableau Desktop
9.4

Online Training

Chartio (discontinued)
8.2
Tableau Desktop
8.0

Implementation Rating

Chartio (discontinued)
7.3
Tableau Desktop
8.0

Scalability

Chartio (discontinued)
6.8
Tableau Desktop
7.0

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