Chartio (discontinued) vs. Tableau Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartio (discontinued)
Score 7.5 out of 10
N/A
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
$40
per user/per month
Tableau Desktop
Score 8.3 out of 10
N/A
Tableau Desktop is a data visualization product from Tableau. It connects to a variety of data sources for combining disparate data sources without coding. It provides tools for discovering patterns and insights, data calculations, forecasts, and statistical summaries and visual storytelling.
$70
per month
Pricing
Chartio (discontinued)Tableau Desktop
Editions & Modules
Starter
$40
per user/per month
Professional
$60
per user/per month
Organization
Contact sales team
Tableau Creator
$70.00
Per User / Per Month
Offerings
Pricing Offerings
Chartio (discontinued)Tableau Desktop
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing plans are billed annually.
More Pricing Information
Community Pulse
Chartio (discontinued)Tableau Desktop
Considered Both Products
Chartio (discontinued)
Chose Chartio (discontinued)
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more …
Chose Chartio (discontinued)
Initially, we selected chartio because it was the easiest to connect to data and get going making visualizations. Ultimately, we moved away from Chartio because we needed a tool that would work as a buffer between our data structure and the visualizations. But majority of BI …
Chose Chartio (discontinued)
Again, Chartio provides the best multi-user presentation ability for us. Other tools are great for slicing and dicing the data, but at the end, you still have to spend time trying to find a way to present it. Chartio has that built in.
Tableau Desktop

No answer on this topic

Top Pros
Top Cons
Features
Chartio (discontinued)Tableau Desktop
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Chartio (discontinued)
6.0
18 Ratings
33% below category average
Tableau Desktop
8.5
167 Ratings
4% above category average
Pixel Perfect reports3.614 Ratings8.5139 Ratings
Customizable dashboards7.718 Ratings8.9166 Ratings
Report Formatting Templates6.714 Ratings8.2145 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Chartio (discontinued)
5.7
14 Ratings
34% below category average
Tableau Desktop
8.9
164 Ratings
10% above category average
Drill-down analysis6.913 Ratings9.1159 Ratings
Formatting capabilities6.112 Ratings9.1162 Ratings
Integration with R or other statistical packages3.15 Ratings8.1122 Ratings
Report sharing and collaboration6.513 Ratings9.4157 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Chartio (discontinued)
3.4
17 Ratings
84% below category average
Tableau Desktop
8.6
158 Ratings
3% above category average
Publish to Web2.79 Ratings8.7149 Ratings
Publish to PDF6.117 Ratings8.3149 Ratings
Report Versioning2.05 Ratings8.6116 Ratings
Report Delivery Scheduling2.712 Ratings9.2123 Ratings
Delivery to Remote Servers00 Ratings8.473 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Chartio (discontinued)
7.5
15 Ratings
9% below category average
Tableau Desktop
8.6
156 Ratings
7% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings9.0154 Ratings
Location Analytics / Geographic Visualization7.212 Ratings8.7149 Ratings
Predictive Analytics8.03 Ratings8.7126 Ratings
Pattern Recognition and Data Mining00 Ratings8.02 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Desktop
8.8
142 Ratings
3% above category average
Multi-User Support (named login)00 Ratings8.9139 Ratings
Role-Based Security Model00 Ratings8.3119 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.8129 Ratings
Report-Level Access Control00 Ratings9.03 Ratings
Single Sign-On (SSO)00 Ratings8.977 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Desktop
8.3
135 Ratings
4% above category average
Responsive Design for Web Access00 Ratings8.5124 Ratings
Mobile Application00 Ratings7.997 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.8117 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Desktop
8.9
64 Ratings
12% above category average
REST API00 Ratings8.956 Ratings
Javascript API00 Ratings8.651 Ratings
iFrames00 Ratings9.149 Ratings
Java API00 Ratings9.446 Ratings
Themeable User Interface (UI)00 Ratings8.553 Ratings
Customizable Platform (Open Source)00 Ratings8.746 Ratings
Best Alternatives
Chartio (discontinued)Tableau Desktop
Small Businesses
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
SAP Crystal
SAP Crystal
Score 8.9 out of 10
Medium-sized Companies
Mathematica
Mathematica
Score 8.2 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chartio (discontinued)Tableau Desktop
Likelihood to Recommend
8.0
(30 ratings)
8.9
(194 ratings)
Likelihood to Renew
8.0
(24 ratings)
8.9
(39 ratings)
Usability
7.6
(6 ratings)
8.6
(63 ratings)
Availability
8.6
(2 ratings)
8.0
(10 ratings)
Performance
7.3
(1 ratings)
6.1
(9 ratings)
Support Rating
-
(0 ratings)
6.9
(56 ratings)
In-Person Training
-
(0 ratings)
9.4
(4 ratings)
Online Training
8.2
(1 ratings)
8.0
(4 ratings)
Implementation Rating
7.3
(1 ratings)
8.0
(34 ratings)
Configurability
-
(0 ratings)
8.1
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
6.8
(2 ratings)
7.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Chartio (discontinued)Tableau Desktop
Likelihood to Recommend
Atlassian
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review
Tableau
Tableau Desktop is one the finest tool available in the market with such a wide range of capabilities in its suite that makes it easy to generate insights. Further, if optimally designed, then its reports are fairly simple to understand, yet capable enough to make changes at the required levels. One can create a variety of visualizations as required by the business or the clients. The data pipelines in the backend are very robust. The tableau desktop also provides options to develop the reports in developer mode, which is one of the finest features to embed and execute even the most complex possible logic. It's easier to operate, simple to navigate, and fluent to understand by the users.
Read full review
Pros
Atlassian
  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review
Tableau
  • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
  • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
Read full review
Cons
Atlassian
  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review
Tableau
  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Read full review
Likelihood to Renew
Atlassian
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review
Tableau
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Read full review
Usability
Atlassian
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review
Tableau
Tableau Desktop has proven to be a lifesaver in many situations. Once we've completed the initial setup, it's simple to use. It has all of the features we need to quickly and efficiently synthesize our data. Tableau Desktop has advanced capabilities to improve our company's data structure and enable self-service for our employees.
Read full review
Reliability and Availability
Atlassian
No answers on this topic
Tableau
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Read full review
Performance
Atlassian
No answers on this topic
Tableau
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Read full review
Support Rating
Atlassian
No answers on this topic
Tableau
I have never really used support much, to be honest. I think the support is not as user-friendly to search and use it. I did have an encounter with them once and it required a bit of going back and forth for licensing before reaching a resolution. They did solve my issue though
Read full review
In-Person Training
Atlassian
No answers on this topic
Tableau
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Read full review
Online Training
Atlassian
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review
Tableau
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Read full review
Implementation Rating
Atlassian
No answers on this topic
Tableau
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
Read full review
Alternatives Considered
Atlassian
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review
Tableau
If we do not have legacy tools which have already been set up, I would switch the visualization method to open source software via PyCharm, Atom, and Visual Studio IDE. These IDEs cannot directly help you to visualize the data but you can use many python packages to do so through these IDEs.
Read full review
Scalability
Atlassian
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review
Tableau
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Read full review
Return on Investment
Atlassian
No answers on this topic
Tableau
  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
Read full review
ScreenShots

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline