What users are saying about
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Top Rated
2070 Ratings
51 Ratings
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Score 8.1 out of 100

Tableau Desktop

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Top Rated
2070 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • Tableau Desktop ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.1

Tableau Desktop

81%
Tableau Desktop ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
7.9
79%
137 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.4
84%
163 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.8
78%
142 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.1

Tableau Desktop

81%
Tableau Desktop ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.1
81%
156 Ratings

Formatting capabilities

6.2
62%
12 Ratings
8.0
80%
159 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
7.6
76%
120 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.5
85%
155 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.2

Tableau Desktop

82%
Tableau Desktop ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
8.6
86%
146 Ratings

Publish to PDF

6.2
62%
17 Ratings
8.4
84%
146 Ratings

Report Versioning

2.0
20%
5 Ratings
7.9
79%
112 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
8.2
82%
119 Ratings

Delivery to Remote Servers

N/A
0 Ratings
7.8
78%
70 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.4

Tableau Desktop

84%
Tableau Desktop ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.7
87%
151 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.7
87%
146 Ratings

Predictive Analytics

8.0
80%
3 Ratings
8.0
80%
123 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.4

Tableau Desktop

84%
Tableau Desktop ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
8.4
84%
136 Ratings

Role-Based Security Model

N/A
0 Ratings
8.3
83%
115 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.6
86%
126 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
8.5
85%
74 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
7.9

Tableau Desktop

79%
Tableau Desktop ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
7.9
79%
121 Ratings

Mobile Application

N/A
0 Ratings
7.8
78%
179 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
8.0
80%
113 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
7.7

Tableau Desktop

77%
Tableau Desktop ranks higher in 6/6 features

REST API

N/A
0 Ratings
7.7
77%
55 Ratings

Javascript API

N/A
0 Ratings
7.8
78%
49 Ratings

iFrames

N/A
0 Ratings
7.6
76%
47 Ratings

Java API

N/A
0 Ratings
7.3
73%
44 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
7.7
77%
50 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
8.1
81%
44 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 3 areas: Availability, Performance, Online Training
  • Tableau Desktop is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating, Product Scalability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.6

Tableau Desktop

86%
191 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
8.9

Tableau Desktop

89%
39 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
8.8

Tableau Desktop

88%
66 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings
8.0

Tableau Desktop

80%
20 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings
6.1

Tableau Desktop

61%
18 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
7.9

Tableau Desktop

79%
74 Ratings

In-Person Training

Chartio (discontinued)

N/A
0 Ratings
9.4

Tableau Desktop

94%
4 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating
8.0

Tableau Desktop

80%
4 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
8.0

Tableau Desktop

80%
68 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings
7.0

Tableau Desktop

70%
3 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop is better for data analysis and visualization. Its advanced visualization features helped us better understand our business and customer demographics. We use Tableau Desktop to track our team’s progress. Real-time analyses and interactive dashboards are helpful for monitoring data. We can now create and share insights in ways we couldn’t before. It’s easy to put faith in and use these insights. Tableau Desktop can compare data from previous years with weekly, monthly, quarterly, and annual comparisons. It assists businesses in identifying the best and least-sold products. However, this requires expensive licenses and skilled personnel, which small businesses cannot afford.
Al Mubassir Muin | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • An excellent tool for data visualization, it presents information in an appealing visual format—an exceptional platform for storing and analyzing data in any size organization.
  • Through interactive parameters, it enables real-time interaction with the user and is easy to learn and get support from the community.
Afia Tamanna | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Tableau Desktop

  • Formatting the data to work correctly in graphical presentations can be time consuming
  • Daily data extracts can run slowly depending on how much data is required and the source of the data
  • The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features
Anonymous | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$70 per month

Tableau Desktop Editions & Modules

Edition
Tableau Creator$70.001
  1. Per User / Per Month
Additional Pricing Details
All pricing plans are billed annually.

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.
Anonymous | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.8
Based on 66 answers
It is a good tool for creating beautiful visualizations and sharing dashboards. It does offer a variety of features and also making interactive dashboards. It is easy to learn and create custom visualizations really fast. It does offer good API connectivity to gather data. But it lacks the structure for data cleaning and processing.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Chartio (discontinued)

Chartio (discontinued) 8.6
Based on 4 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 8.0
Based on 20 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn | TrustRadius Reviewer

Performance

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 6.1
Based on 18 answers
Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast
Anonymous | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 7.9
Based on 74 answers
The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.
Anonymous | TrustRadius Reviewer

In-Person Training

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh | TrustRadius Reviewer

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Desktop

Tableau Desktop 8.0
Based on 68 answers
Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.
David Fickes | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Tableau Desktop

Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.
Jason Guinn | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.
Anonymous | TrustRadius Reviewer

Return on Investment

Chartio (discontinued)

No answers on this topic

Tableau Desktop

  • Tableau was acquired years ago, and has provided good value with the content created.
  • Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
  • Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.
John Stuchly | TrustRadius Reviewer

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