Chartio (discontinued) vs Tableau Desktop | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 51 reviews and ratings

Score 8.3 out of 10

Based on 1752 reviews and ratings

Feature Rating Comparison

Chartio (discontinued)

Tableau Desktop

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Chartio (discontinued)

Tableau Desktop

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Chartio (discontinued)

Tableau Desktop

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Chartio (discontinued)

Tableau Desktop

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Chartio (discontinued)

Tableau Desktop

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Chartio (discontinued)

Tableau Desktop

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Chartio (discontinued)

Tableau Desktop

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
Host of graphs and tools that permits all types of data visualizations.
Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

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Verified User

Team Lead in Engineering

Internet Company, 11-50 employees

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The Visualizations graphics are really good and the color options help in designing attractive charts. They help to convey more information and can be made interactive.
You can add filters with offer you to plug and play with values and understand different outcomes.
You can drag and drop options while creating charts and dashboards. also it is a very fluid layout.

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Verified User

Analyst in Marketing

Apparel & Fashion Company, 1-10 employees

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Cons

There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

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Verified User

Analyst in Information Technology

Retail Company, 51-200 employees

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Formatting the data to work correctly in graphical presentations can be time consuming
Daily data extracts can run slowly depending on how much data is required and the source of the data
The desktop version is required for advanced functionality, editing on [the] Tableau server allows only limited features

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Verified User

Analyst in Information Technology

Hospital & Health Care Company, 10,001+ employees

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Likelihood to Renew

Chartio (discontinued) 8.0

Based on 24 answers

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.

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User Researcher

WorkivaFinancial Services, 501-1000 employees

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Tableau Desktop 8.9

Based on 39 answers

Our use of Tableau Desktop is still fairly low, and will continue over time. The only real concern is around cost of the licenses, and I have mentioned this to Tableau and fully expect the development of more sensible models for our industry. This will remove any impediment to expansion of our use.

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Verified User

Manager in Information Technology

Mining & Metals Company, 10,001+ employees

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Usability

Chartio (discontinued) 7.6

Based on 6 answers

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 201-500 employees

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Tableau Desktop 8.9

Based on 58 answers

Tableau [Desktop] is on next level when compared with the competitors in the markets. It provide integration with any Big Data and 3rd party DB and on real time. The different option to create dashboard and story provide the holistic view to any Organization and business leader to make the decision and identify the business problems.

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Verified User

Manager in Information Technology

Information Technology & Services Company, 10,001+ employees

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Reliability and Availability

Chartio (discontinued) 8.6

Based on 4 answers

No answer on this topic is available.

Tableau Desktop 8.0

Based on 10 answers

When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.

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Associate Data Analytics Consultant

MarinerInformation Technology and Services, 11-50 employees

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Performance

Chartio (discontinued) 7.3

Based on 2 answers

No answer on this topic is available.

Tableau Desktop 6.1

Based on 9 answers

Tableau Desktop's performance is solid. You can really dig into a large dataset in the form of a spreadsheet, and it exhibits similarly good performance when accessing a moderately sized Oracle database. I noticed that with Tableau Desktop 9.3, the performance using a spreadsheet started to slow around 75K rows by about 60 columns. This was easily remedied by creating an extract and pushing it to Tableau Server, where performance went to lightning fast

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Verified User

Professional in Research & Development

Biotechnology Company, 201-500 employees

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Support Rating

No score

No answers yet

No answers on this topic

Tableau Desktop 8.3

Based on 51 answers

The Tableau Desktop's support team has been very helpful and tend to response very quickly. After all you have paid very premium price for the product and it goes to the services. This makes using the tool much easier for these who doesn't have such experience to get help quickly.

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Verified User

Analyst in Professional Services

Financial Services Company, 10,001+ employees

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In-Person Training

No score

No answers yet

No answers on this topic

Tableau Desktop 9.4

Based on 4 answers

It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.

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Jon Boeckenstedt

Associate Vice President

DePaul University, Division of Enrollment Management and MarketingHigher Education, 1001-5000 employees

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Online Training

Chartio (discontinued) 8.2

Based on 1 answer

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

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Verified User

Director in Other

Internet Company, 11-50 employees

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Tableau Desktop 8.0

Based on 4 answers

The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful

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Chandra Bhanu Pratap Singh

BI Developer

CognizantInformation Technology and Services, 10,001+ employees

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Implementation Rating

Chartio (discontinued) 7.3

Based on 2 answers

No answer on this topic is available.

Tableau Desktop 8.0

Based on 36 answers

Again, training is the key and the company provides a lot of example videos that will help users discover use cases that will greatly assist their creation of original visualizations. As with any new software tool, productivity will decline for a period. In the case of Tableau, the decline period is short and the later gains are well worth it.

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Decision Sciences - Modeling, Simulation & Analysis

San Francisco State UniversityHigher Education, 1001-5000 employees

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Alternatives Considered

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

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Verified User

C-Level Executive in Engineering

E-Learning Company, 11-50 employees

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Tableau hands-down wins based upon functionality, interoperability with a wide variety of enterprise-class data connections, end-user support, and quality of visualizations. Tableau Desktop offers a substantially more robust, refined, and mature product. It became quickly apparent that there was no real comparison. For applications that need fast, accurate analytics using a wide portfolio of underlying data sources, Tableau Desktop is the clear winner.

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Chief Financial Officer

Clinical Management Concepts, Inc.Pharmaceuticals, 51-200 employees

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Scalability

Chartio (discontinued) 6.8

Based on 2 answers

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.

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Director of Sales and Marketing

VetSourceVeterinary, 51-200 employees

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Tableau Desktop 7.0

Based on 3 answers

Tableau Desktop's scaleability is really limited to the scale of your back-end data systems. If you want to pull down an extract and work quickly in-memory, in my application it scaled to a few tens of millions of rows using the in-memory engine. But it's really only limited by your back-end data store if you have or are willing to invest in an optimized SQL store or purpose-built query engine like Veritca or Netezza or something similar.

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Verified User

C-Level Executive in Finance and Accounting

Internet Company, 51-200 employees

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Return on Investment

No answers on this topic

Tableau was acquired years ago, and has provided good value with the content created.
Ongoing maintenance costs for the platform, both to maintain desktop and server licensing has made the continuing value questionable when compared to other offerings in the marketplace.
Users have largely been satisfied with the content, but not with the overall performance. This is due to a combination of factors including the performance of the Tableau engines as well as development deficiencies.

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Data developer

HKS, Inc.Architecture & Planning, 1001-5000 employees

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Screenshots

See All (6) Chartio (discontinued) Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Chartio (discontinued) Editions & Modules

Edition

Starter	$40¹
Professional	$60¹
Organization	Contact sales team

per user/per month

Additional Pricing Details

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General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Tableau Desktop Editions & Modules

Edition

Tableau Viewer	$12¹
Tableau Explorer	$35¹
Tableau Creator	$70¹

Per User / Per Month

Additional Pricing Details

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Rating Summary

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

Chartio (discontinued)

Tableau Desktop

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