What users are saying about
66 Ratings
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Feature Set Ratings

  • Cyfe, by Traject ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
7.0

Cyfe

70%
Cyfe, by Traject ranks higher in 2/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
6.8
68%
17 Ratings

Customizable dashboards

7.7
77%
18 Ratings
5.3
53%
27 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
9.0
90%
20 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.5

Cyfe

85%
Cyfe, by Traject ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.7
87%
15 Ratings

Formatting capabilities

6.2
62%
12 Ratings
8.1
81%
20 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
10.0
100%
9 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
7.1
71%
25 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
9.1

Cyfe

91%
Cyfe, by Traject ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
10.0
100%
14 Ratings

Publish to PDF

6.2
62%
17 Ratings
9.8
98%
20 Ratings

Report Versioning

2.0
20%
5 Ratings
6.8
68%
9 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
10.0
100%
16 Ratings

Delivery to Remote Servers

N/A
0 Ratings
9.0
90%
4 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.9

Cyfe

89%
Cyfe, by Traject ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.1
81%
17 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.6
86%
14 Ratings

Predictive Analytics

8.0
80%
3 Ratings
10.0
100%
8 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.6

Cyfe

86%
Cyfe, by Traject ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
10.0
100%
20 Ratings

Role-Based Security Model

N/A
0 Ratings
6.3
63%
14 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.4
84%
16 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
9.7
97%
6 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
9.3

Cyfe

93%
Cyfe, by Traject ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
9.4
94%
18 Ratings

Mobile Application

N/A
0 Ratings
10.0
100%
5 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
7.7
77%
13 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
8.4

Cyfe

84%
Cyfe, by Traject ranks higher in 6/6 features

REST API

N/A
0 Ratings
8.6
86%
4 Ratings

Javascript API

N/A
0 Ratings
10.0
100%
2 Ratings

iFrames

N/A
0 Ratings
10.0
100%
4 Ratings

Java API

N/A
0 Ratings
10.0
100%
2 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
5.8
58%
4 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
5.8
58%
3 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 1 area: Usability
  • Cyfe, by Traject is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.1

Cyfe

81%
29 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
9.4

Cyfe

94%
9 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
7.0

Cyfe

70%
3 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Cyfe

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Cyfe

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
10.0

Cyfe

100%
3 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Cyfe

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
10.0

Cyfe

100%
3 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Cyfe

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Cyfe

Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.
Anonymous | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Cyfe

  • Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
  • Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
  • Colored visualizations of stats make it easy to notice when campaigns are taking off
Mitchell Terpstra | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Cyfe

  • I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
  • Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
  • Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Kim Towne | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$29 Monthly or Annually

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Cyfe

Cyfe 9.4
Based on 9 answers
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Tony Huidor | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 7.0
Based on 3 answers
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.
Anonymous | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 3 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Cyfe

No score
No answers yet
No answers on this topic

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Cyfe

Cyfe 10.0
Based on 3 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Cyfe

The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Cyfe

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Add comparison