Chartio (discontinued) vs Cyfe | TrustRadius

What users are saying about

Score 7.6 out of 10

Based on 51 reviews and ratings

Score 8.9 out of 10

Based on 64 reviews and ratings

Feature Rating Comparison

Chartio (discontinued)

Cyfe

Pixel Perfect reports

Customizable dashboards

Report Formatting Templates

Chartio (discontinued)

Cyfe

Drill-down analysis

Formatting capabilities

Integration with R or other statistical packages

Report sharing and collaboration

Chartio (discontinued)

Cyfe

Publish to Web

Publish to PDF

Report Versioning

Report Delivery Scheduling

Delivery to Remote Servers

Chartio (discontinued)

Cyfe

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Chartio (discontinued)

Cyfe

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Single Sign-On (SSO)

Chartio (discontinued)

Cyfe

Responsive Design for Web Access

Dedicated iOS Application

Dedicated Android Application

Dashboard / Report / Visualization Interactivity on Mobile

Chartio (discontinued)

Cyfe

REST API

Javascript API

iFrames

Java API

Themeable User Interface (UI)

Customizable Platform (Open Source)

Pros

Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
Host of graphs and tools that permits all types of data visualizations.
Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

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Verified User

Team Lead in Engineering

Internet Company, 11-50 employees

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Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!

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Digital Analytics Manager | Risk Management Coordinator

Fathom: A Digital Marketing and Analytics AgencyMarketing and Advertising, 51-200 employees

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Cons

There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

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Verified User

Analyst in Information Technology

Retail Company, 51-200 employees

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Documentation is sparse and confusing
Functionality is fairly basic and at times buggy
Third party integrations are limited and stagnant, very few have been added since we began using it
Widgets lack individual settings such as support for different date ranges
Widgets have limited customization options

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Vice President, Digital Operations

Cinedigm EntertainmentEntertainment, 51-200 employees

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Likelihood to Renew

Chartio (discontinued) 8.0

Based on 24 answers

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.

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User Researcher

WorkivaFinancial Services, 501-1000 employees

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Cyfe 9.4

Based on 9 answers

Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.

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Verified User

C-Level Executive in Sales

Information Technology and Services Company, 11-50 employees

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Usability

Chartio (discontinued) 7.6

Based on 6 answers

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

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Verified User

Analyst in Information Technology

Information Technology and Services Company, 201-500 employees

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Cyfe 8.0

Based on 2 answers

It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.

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Vice President, Digital Operations

Cinedigm EntertainmentEntertainment, 51-200 employees

View all 2 answers on this topic

Support Rating

No score

No answers yet

No answers on this topic

Cyfe 10.0

Based on 2 answers

Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.

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CIO (Chief Information Officer)

Net Claims NowInternet, 51-200 employees

View all 2 answers on this topic

Online Training

Chartio (discontinued) 8.2

Based on 1 answer

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

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Verified User

Director in Other

Internet Company, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Implementation Rating

Chartio (discontinued) 7.3

Based on 2 answers

No answer on this topic is available.

Cyfe 10.0

Based on 3 answers

Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.

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CIO (Chief Information Officer)

Net Claims NowInternet, 51-200 employees

View all 3 answers on this topic

Alternatives Considered

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

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Verified User

C-Level Executive in Engineering

E-Learning Company, 11-50 employees

View all 30 answers on this topic

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.

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Verified User

Employee in Marketing

Marketing and Advertising Company, 11-50 employees

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Scalability

Chartio (discontinued) 6.8

Based on 2 answers

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.

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Director of Sales and Marketing

VetSourceVeterinary, 51-200 employees

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No score

No answers yet

No answers on this topic

Return on Investment

No answers on this topic

Cyfe allows us to provide real time data to our clients
Cyfe allows us to provide detailed analytics to our clients showing actual results
Cyfe reduced our need to provide monthly "reports" to our marketing clients
Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations

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CIO (Chief Information Officer)

Net Claims NowInternet, 51-200 employees

View all 28 answers on this topic

Screenshots

See All (6) Chartio (discontinued) Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Chartio (discontinued) Editions & Modules

Edition

Starter	$40¹
Professional	$60¹
Organization	Contact sales team

per user/per month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cyfe Editions & Modules

Edition

Solo	$29¹
Pro	$49¹
Premier	$89+¹
Agency	$150¹

Monthly or Annually

Additional Pricing Details

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Rating Summary

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

Chartio (discontinued)

Cyfe

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