What users are saying about
64 Ratings
51 Ratings
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Score 7.6 out of 100
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Cyfe

Cyfe is good for businesses that manage multiple websites, email campaigns and social media accounts for multiple clients, as it allows you to easily pull stats and visualize them all in one place. Make one account for each client and ask Cyfe to grab the metrics that are most meaningful to your campaigns, then you can share your dashboards with your clients, or like us, use Cyfe's visualizations to create aesthetically pleasing reports for clients to read.
Mitchell Terpstra | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Cyfe
8.2
Pixel Perfect reports
Chartio (discontinued)
4.6
Cyfe
6.6
Customizable dashboards
Chartio (discontinued)
8.1
Cyfe
9.0
Report Formatting Templates
Chartio (discontinued)
7.1
Cyfe
9.0

Ad-hoc Reporting

Chartio (discontinued)
6.2
Cyfe
8.8
Drill-down analysis
Chartio (discontinued)
7.5
Cyfe
8.7
Formatting capabilities
Chartio (discontinued)
6.9
Cyfe
8.0
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Cyfe
10.0
Report sharing and collaboration
Chartio (discontinued)
6.3
Cyfe
8.7

Report Output and Scheduling

Chartio (discontinued)
3.8
Cyfe
8.2
Publish to Web
Chartio (discontinued)
3.1
Cyfe
9.0
Publish to PDF
Chartio (discontinued)
6.9
Cyfe
7.1
Report Versioning
Chartio (discontinued)
2.0
Cyfe
6.6
Report Delivery Scheduling
Chartio (discontinued)
3.1
Cyfe
9.2
Delivery to Remote Servers
Chartio (discontinued)
Cyfe
9.0

Data Discovery and Visualization

Chartio (discontinued)
7.6
Cyfe
9.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Cyfe
10.0
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Cyfe
8.5
Predictive Analytics
Chartio (discontinued)
8.0
Cyfe
10.0

Access Control and Security

Chartio (discontinued)
Cyfe
8.5
Multi-User Support (named login)
Chartio (discontinued)
Cyfe
10.0
Role-Based Security Model
Chartio (discontinued)
Cyfe
6.1
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
Cyfe
8.3
Single Sign-On (SSO)
Chartio (discontinued)
Cyfe
9.7

Mobile Capabilities

Chartio (discontinued)
Cyfe
9.2
Responsive Design for Web Access
Chartio (discontinued)
Cyfe
9.3
Dedicated iOS Application
Chartio (discontinued)
Cyfe
10.0
Dedicated Android Application
Chartio (discontinued)
Cyfe
10.0
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
Cyfe
7.6

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Cyfe
8.3
REST API
Chartio (discontinued)
Cyfe
8.5
Javascript API
Chartio (discontinued)
Cyfe
10.0
iFrames
Chartio (discontinued)
Cyfe
10.0
Java API
Chartio (discontinued)
Cyfe
10.0
Themeable User Interface (UI)
Chartio (discontinued)
Cyfe
5.6
Customizable Platform (Open Source)
Chartio (discontinued)
Cyfe
5.6

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Cyfe

  • Cyfe makes it easy to create a professional looking dashboards in a short amount of time. With so many built-in data sources and the intuitive nature of the interface, you can have beautiful looking charts and graphs in no time!
  • One of the best features of Cyfe is the many data sources built-in and that each dashboard is not constrained to one source. One of the drawbacks I've seen in other tools is the limited ability to pull from multiple Google Analytics profiles, multiple AdWords accounts or from both AdWords and Bing in one dashboard. Cyfe has no such limitation.
  • Google Spreadsheets - if the data you need to show is not available via an API, being able to pull from Google spreadsheets is a great solution. Once set up, you can add data whenever you need to the spreadsheet and your widgets in the Cyfe dashboard are automatically updated. Huge time saver!
Kim Towne | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Cyfe

  • Documentation is sparse and confusing
  • Functionality is fairly basic and at times buggy
  • Third party integrations are limited and stagnant, very few have been added since we began using it
  • Widgets lack individual settings such as support for different date ranges
  • Widgets have limited customization options
Tony Huidor | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Cyfe

Cyfe 9.4
Based on 9 answers
Since initial trial, not only am I sold, but the rest of the company is sold on Cyfe as well. We look forward to expanded partners and capabilities. Our smaller firm does not have the need for multiple users as of yet, but growth is coming and the ability to scale with Cyfe is exciting.
Anonymous | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Cyfe

Cyfe 8.0
Based on 2 answers
It is very easy to use when creating dashboards that use widgets from existing integration partners. You can easily create attractive and functional dashboards in less than 5 minutes so the learning curve is minimal at most. Out-of-the-box capabilities are quite high for such a low priced service, so it's surprising how easy it is to use.
Tony Huidor | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Cyfe

Cyfe 10.0
Based on 2 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
Shane Hayes | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Cyfe

No score
No answers yet
No answers on this topic

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Cyfe

Cyfe 10.0
Based on 3 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
Shane Hayes | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Cyfe

Klipfolio probably had a lot of cool features, but it was SO user-UNfriendly that we never got to use them. We had high enough turnover in our company that people always needed Klipfolio training, and it was rarely completed to the satisfaction of trainees or trainers. It was simply too complicated for a fast-paced work environment. Even one of my regular duties (posting a screenshot of a completed task list) had to be accomplished in a roundabout, unwieldy way.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Cyfe

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Cyfe

  • Cyfe allows us to provide real time data to our clients
  • Cyfe allows us to provide detailed analytics to our clients showing actual results
  • Cyfe reduced our need to provide monthly "reports" to our marketing clients
  • Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
Shane Hayes | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Cyfe

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cyfe Editions & Modules

Edition
Solo$291
Pro$491
Premier$89+1
Agency$1501
  1. Monthly or Annually
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Cyfe
9.2

Likelihood to Renew

Chartio (discontinued)
8.0
Cyfe
9.4

Usability

Chartio (discontinued)
7.6
Cyfe
8.0

Reliability and Availability

Chartio (discontinued)
8.6
Cyfe

Performance

Chartio (discontinued)
7.3
Cyfe

Support Rating

Chartio (discontinued)
Cyfe
10.0

Online Training

Chartio (discontinued)
8.2
Cyfe

Implementation Rating

Chartio (discontinued)
7.3
Cyfe
10.0

Scalability

Chartio (discontinued)
6.8
Cyfe

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