What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 51 reviews and ratings
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 66 reviews and ratings
Feature Set Ratings
- Cyfe, by Traject ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization
BI Standard Reporting

6.0
Chartio (discontinued)
60%
7.0
Cyfe
70%
Cyfe, by Traject ranks higher in 2/3 features
Cyfe, by Traject ranks higher in 2/3 features
Pixel Perfect reports

3.6
36%
14 Ratings
6.8
68%
17 Ratings
Customizable dashboards

7.7
77%
18 Ratings
5.3
53%
27 Ratings
Report Formatting Templates

6.7
67%
14 Ratings
9.0
90%
20 Ratings
Ad-hoc Reporting

5.7
Chartio (discontinued)
57%
8.5
Cyfe
85%
Cyfe, by Traject ranks higher in 4/4 features
Cyfe, by Traject ranks higher in 4/4 features
Drill-down analysis

6.9
69%
13 Ratings
8.7
87%
15 Ratings
Formatting capabilities

6.2
62%
12 Ratings
8.1
81%
20 Ratings
Integration with R or other statistical packages

3.1
31%
5 Ratings
10.0
100%
9 Ratings
Report sharing and collaboration

6.5
65%
13 Ratings
7.1
71%
25 Ratings
Report Output and Scheduling

3.4
Chartio (discontinued)
34%
9.1
Cyfe
91%
Cyfe, by Traject ranks higher in 5/5 features
Cyfe, by Traject ranks higher in 5/5 features
Publish to Web

2.7
27%
9 Ratings
10.0
100%
14 Ratings
Publish to PDF

6.2
62%
17 Ratings
9.8
98%
20 Ratings
Report Versioning

2.0
20%
5 Ratings
6.8
68%
9 Ratings
Report Delivery Scheduling

2.7
27%
12 Ratings
10.0
100%
16 Ratings
Delivery to Remote Servers

N/A
0 Ratings
9.0
90%
4 Ratings
Data Discovery and Visualization

7.5
Chartio (discontinued)
75%
8.9
Cyfe
89%
Cyfe, by Traject ranks higher in 3/3 features
Cyfe, by Traject ranks higher in 3/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.1
81%
17 Ratings
Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.6
86%
14 Ratings
Predictive Analytics

8.0
80%
3 Ratings
10.0
100%
8 Ratings
Access Control and Security

Chartio (discontinued)
Feature Set Not Supported
N/A
8.6
Cyfe
86%
Cyfe, by Traject ranks higher in 4/4 features
Cyfe, by Traject ranks higher in 4/4 features
Multi-User Support (named login)

N/A
0 Ratings
10.0
100%
20 Ratings
Role-Based Security Model

N/A
0 Ratings
6.3
63%
14 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.4
84%
16 Ratings
Single Sign-On (SSO)

N/A
0 Ratings
9.7
97%
6 Ratings
Mobile Capabilities

Chartio (discontinued)
Feature Set Not Supported
N/A
9.3
Cyfe
93%
Cyfe, by Traject ranks higher in 3/3 features
Cyfe, by Traject ranks higher in 3/3 features
Responsive Design for Web Access

N/A
0 Ratings
9.4
94%
18 Ratings
Mobile Application

N/A
0 Ratings
10.0
100%
5 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
7.7
77%
13 Ratings
Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Feature Set Not Supported
N/A
8.4
Cyfe
84%
Cyfe, by Traject ranks higher in 6/6 features
Cyfe, by Traject ranks higher in 6/6 features
REST API

N/A
0 Ratings
8.6
86%
4 Ratings
Javascript API

N/A
0 Ratings
10.0
100%
2 Ratings
iFrames

N/A
0 Ratings
10.0
100%
4 Ratings
Java API

N/A
0 Ratings
10.0
100%
2 Ratings
Themeable User Interface (UI)

N/A
0 Ratings
5.8
58%
4 Ratings
Customizable Platform (Open Source)

N/A
0 Ratings
5.8
58%
3 Ratings
Attribute Ratings
- Chartio (discontinued) is rated higher in 1 area: Usability
- Cyfe, by Traject is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Implementation Rating
Likelihood to Recommend

8.0
Chartio (discontinued)
80%
30 Ratings
8.1
Cyfe
81%
29 Ratings
Likelihood to Renew

8.0
Chartio (discontinued)
80%
24 Ratings
9.4
Cyfe
94%
9 Ratings
Usability

7.6
Chartio (discontinued)
76%
6 Ratings
7.0
Cyfe
70%
3 Ratings
Availability

8.6
Chartio (discontinued)
86%
4 Ratings
Cyfe
N/A
0 Ratings
Performance

7.3
Chartio (discontinued)
73%
2 Ratings
Cyfe
N/A
0 Ratings
Support Rating

Chartio (discontinued)
N/A
0 Ratings
10.0
Cyfe
100%
3 Ratings
Online Training

8.2
Chartio (discontinued)
82%
1 Rating
Cyfe
N/A
0 Ratings
Implementation Rating

7.3
Chartio (discontinued)
73%
2 Ratings
10.0
Cyfe
100%
3 Ratings
Product Scalability

6.8
Chartio (discontinued)
68%
2 Ratings
Cyfe
N/A
0 Ratings
Likelihood to Recommend
Chartio (discontinued)
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Sr. Manager, Business Operations and Technology
Apollo Education Group - Original ProgrammingE-Learning, 5001-10,000 employees
Cyfe
Cyfe might be for you if you are looking for a cost-effective way to display all of your marketing metrics in one place. If you are looking for a detailed, fine-tuned, niche, or extremely specific metrics, this might not be the best solution. Cyfe is good for a general health check-up of marketing, but not a finely tuned examination.

Verified User
Employee in Marketing
Museums & Institutions Company, 201-500 employeesPros
Chartio (discontinued)
- Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
- Host of graphs and tools that permits all types of data visualizations.
- Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

Verified User
Team Lead in Engineering
Internet Company, 11-50 employeesCyfe
- Has preset metric groups that pull similar stats together in one "bucket" saving you the time of setting up each stat-line one by one
- Allows you to easily adjust the timeframe for what stats you want to see, so you can find YOY stats or just last month's stats rather quickly
- Colored visualizations of stats make it easy to notice when campaigns are taking off
Writer/Strategist
NewPoint MarketingMarketing and Advertising, 11-50 employees
Cons
Chartio (discontinued)
- There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
- When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
- Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

Verified User
Analyst in Information Technology
Retail Company, 51-200 employeesCyfe
- I'd love to see additional functionality to customize colors. The light/dark option is very nice, but a little more flexibility in the colors would go a long way, especially if it was possible at the dashboard level rather than just the account level. Along the same lines, being able to customize the charts a little more, for example being able to show an x-axis on single data type graphs, could make them easier to read in some cases.
- Being able to choose to report on converted clicks or conversions in AdWords would be helpful.
- Needs the ability to show the date range on the shared URL dashboards. Would be even better if the date range was adjustable on that view, too.
Digital Analytics Manager | Risk Management Coordinator
Fathom: A Digital Marketing and Analytics AgencyMarketing and Advertising, 51-200 employees
Pricing Details
Chartio (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chartio (discontinued) Editions & Modules
Edition
Starter | $401 |
---|---|
Professional | $601 |
Organization | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—Cyfe
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$29 Monthly or Annually
Cyfe Editions & Modules
Edition
Solo | $291 |
---|---|
Pro | $491 |
Premier | $89+1 |
Agency | $1501 |
- Monthly or Annually
Additional Pricing Details
—Likelihood to Renew
Chartio (discontinued)
Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
User Researcher
WorkivaFinancial Services, 501-1000 employees
Cyfe
Cyfe 9.4
Based on 9 answers
It has become a part of our internal tools so unless a competitor comes out with similar functionality as a similar price point it is unlikely that we would not renew. One area that would cause us not to renew would be if a competing service came out with more third-party integrations that match our needs. Price at this point is no longer an issue as it would allow us to automate a somewhat manual process that we have now connecting Cyfe widgets to Google Sheets.
Vice President, Digital Operations
Cinedigm EntertainmentEntertainment, 51-200 employees
Usability
Chartio (discontinued)
Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 201-500 employeesCyfe
Cyfe 7.0
Based on 3 answers
I gave it a rating of 7 because it does a good job at what it does, but there are missing that are missing which I would have benefited from. For instance, if I was able to drill down more on the specific metrics I was able to see, that would have been helpful.

Verified User
Employee in Marketing
Museums & Institutions Company, 201-500 employeesSupport Rating
Chartio (discontinued)
No score
No answers yet
No answers on this topic
Cyfe
Cyfe 10.0
Based on 3 answers
Because I had a very minor question and I was able to speak directly to the founder through LinkedIn and through email. I know that as they grow this may not always be an option but the fact that he made himself available to answer my questions said a lot about his passion for the product.
CIO (Chief Information Officer)
Net Claims NowInternet, 51-200 employees
Online Training
Chartio (discontinued)
Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

Verified User
Director in Other
Internet Company, 11-50 employeesCyfe
No score
No answers yet
No answers on this topic
Implementation Rating
Chartio (discontinued)
Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.
Cyfe
Cyfe 10.0
Based on 3 answers
Cyfe is a 15 minutes implementation, then some time to get your data sources created. This is an easy one person job that will not result in down time or unnecessary wasted man hours.
CIO (Chief Information Officer)
Net Claims NowInternet, 51-200 employees
Alternatives Considered
Chartio (discontinued)
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

Verified User
C-Level Executive in Engineering
E-Learning Company, 11-50 employeesCyfe
The Salesforce dashboard is comparably flexible and intuitive, but designed more to its internal CRM focus. SumAll shares the social media dashboard capabilities, but lacks all others. Its interesting feature is side-by-side graph analysis for cross-channel performance. Cyfe might borrow from SumAll's default weekly email summary of performance from the dashboard, but implementation could be too complex. Nuvi dashboard is exclusively for social media marketing, but lacks Cyfe's flexibility for third party integration and window customization settings.

Verified User
C-Level Executive in Sales
Information Technology and Services Company, 11-50 employeesScalability
Chartio (discontinued)
Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Director of Sales and Marketing
VetSourceVeterinary, 51-200 employees
Cyfe
No score
No answers yet
No answers on this topic
Return on Investment
Chartio (discontinued)
No answers on this topic
Cyfe
- Cyfe allows us to provide real time data to our clients
- Cyfe allows us to provide detailed analytics to our clients showing actual results
- Cyfe reduced our need to provide monthly "reports" to our marketing clients
- Cyfe allows us to have better situational awareness and know what is going on throughout our multiple organizations
CIO (Chief Information Officer)
Net Claims NowInternet, 51-200 employees