Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.
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Dashlane Password Manager
Score 9.0 out of 10
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Dashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Dashlane Password Manager is great at offering a corporate solution for password management. Using the chrome extension makes it easy to train up staff that may be reluctant to use unique, secure information for their logins. In the event that a login needs to be shared with other staff members, Dashlane Password Manager makes it easy to securely share the info.
We have only used the built-in password management in Chrome before. Dashlane is a more built-out product compared to that. It has several features like autogenerating passwords, group management, and dark web monitoring that the standard password management in a web browser does not have. Overall, its usability is pretty similar to Chrome, although some end users complained about issues with understanding how Dashlane works.
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.
New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
The positives are always with the end user, which I have to say, Crowd was able to accomplish.
