Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.
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Dashlane Password Manager
Score 9.1 out of 10
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Dashlane is a credential manager that secures every credential, every user, and every employee device to proactively protect against breaches. Brands worldwide can use Dashlane to stay ahead of evolving threats.
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Dashlane Password Manager works really well for situations where we need to share access to client portals or government filing sites, since multiple people can log in without ever seeing the actual password and we can cut off access right away when it’s no longer needed. It is also great for onboarding and offboarding since new hires or interns can get the logins they need quickly and we don’t have to pass around spreadsheets. Another strong use case is meeting compliance expectations because it shows clients we are serious about security and password hygiene. Where it’s less useful is in environments that already use single sign-on since that already centralizes access and makes Dashlane Password Manager feel redundant. It can also be a little frustrating if you rely heavily on mobile since the autofill doesn’t always work smoothly across different apps.
Search is lacking. The desktop app had better features
I can no longer find needed features. Such as the option to only use a password on a specific subdomain. this is important because I have hundreds of subdomains for testing client software builds before releasing to their domain.
The Mobile app and Browser Extension are not synced. I have several Secure Notes and Passwords that I cannot find anywhere in my mobile app, but can find without issues in the extension.
Dashlane Password Manager is great for the price. Some feature sets of competitors are lacking, but I'm happy with what we get for the spend. We are a small enough company that I can walk people through the steps, and it isn't something that comes up enough to complain about. Password generation, storage and use are all great.
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
We've had no issues with Dashlane. I can't speak to their customer service because I have not personally needed to contact them. I guess that speaks about their product if we've not had any issues to reach out about. Great for supporting data/information on multiple platforms that are shared among team members.
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Dashlane’s customer support is often rated higher, providing more responsive and helpful assistance. LastPass has a slightly steeper learning curve than Dashlane, but it offers more flexibility with user permissions, which can benefit teams. Dashlane includes unlimited passkey support and a clean breach history, while LastPass is more accommodating for smaller teams.
New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
The positives are always with the end user, which I have to say, Crowd was able to accomplish.
