Jira Product Discovery vs. Jira Service Management
Jira Product Discovery vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Jira Product Discovery | N/A | Jira Product Discovery is a development collaboration space to help developers communicate new ideas and track their progress towards delivery. Users can record ideas and add data, feedback, and supporting insights, and build consensus and confidence in new product decisions, with integrated product discovery and delivery. | $100 per month 10 users | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Jira Product Discovery | Jira Service Management | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Jira Product Discovery | Jira Service Management | |
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Small Businesses | Craft Score 8.9 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | ProductPlan Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Miro Score 9.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Jira Product Discovery | Jira Service Management | |
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Likelihood to Recommend | 6.0 (1 ratings) | 5.8 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
Jira Product Discovery | Jira Service Management | |
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Likelihood to Recommend | Atlassian | Atlassian |
Pros | Atlassian | Atlassian |
Cons | Atlassian | Atlassian |
Usability | Atlassian No answers on this topic | Atlassian |
Support Rating | Atlassian No answers on this topic | Atlassian |
Alternatives Considered | Atlassian | Atlassian |
Return on Investment | Atlassian | Atlassian |
ScreenShots | Jira Service Management Screenshots |