TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Loom

    Score9.4 out of 10
    N/ALoom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.

    $8

    per month

    Wipster

    Score8.1 out of 10
    N/ANew Zealand based Wipster offers their video publishing and analytics platform that supports marketing teams with publishing data, view and engagement data, and detailed metadata, contained within an organized media asset library.N/A
    Pricing
    Atlassian LoomWipster
    Editions & Modules
    Business
    $10
    per creator/per month
    Starter
    Free
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    Atlassian LoomWipster
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Atlassian LoomWipster
    Considered Both Products
    Atlassian
    No answer on this topic
    Wipster
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    No answers on this topic
    Best Alternatives
    Atlassian LoomWipster
    Small Businesses
    Sendspark
    Score10 out of 10
    Vyond
    Score8.4 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Vyond
    Score8.4 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Vyond
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian LoomWipster
    Likelihood to Recommend
    9.7
    (39 ratings)
    7.0
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.7
    (6 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (7 ratings)
    9.5
    (2 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian LoomWipster
    Likelihood to Recommend
    Atlassian
    Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
    Read full review
    Wipster
    I actively talk about Wipster and show off how I'm able to get so much done with my clients because of this tool all of the time! If you own or work at a digital agency, it's a must! I'm using Wipster for short and long-form media, it just makes everything so much easier for me.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Loom is valuable for creating video tutorials and onboarding materials.
    • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
    • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
    • Collaborating between timezones and replacing meetings/ emails with quick videos.
    Incentivized
    Read full review
    Wipster
    • Wipster was one of the first applications to allow for frame-by-frame video feedback. This provided a unique opportunity to make feedback far more intelligible than before. Before Wipster, we needed to reference phone calls, notes, emails, and messages, as well as communicate verbally with our project managers. A lot of information can get lost this way, but Wipster places the feedback directly with the video, which makes it super easy to understand what the client desires for their video to look like.
    • Wipster allows for a client to select a location on a frame where their feedback is referencing. It's fairly archaic, but it works. Client feedback sits next to the playback window so it's somewhat easy to reference what the client wants.
    • Wipster also allows for integration with editing software like Premiere Pro, which speeds up the editing process as well.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The still screenshot feature should let us edit/mark up the images.
    • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
    • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
    Incentivized
    Read full review
    Wipster
    • There is sometimes a lag when navigating a timeline/leaving comments, which makes me wonder if actions are being recorded correctly.
    • The admin interface seems to be slower than it should be.
    • There's no closed captioning feature as far as I know (some of our clients are deaf/hard of hearing).
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    No answers on this topic
    Wipster
    Wipster has become a must-have tool to do my job!
    Incentivized
    Read full review
    Usability
    Atlassian
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Incentivized
    Read full review
    Wipster
    No answers on this topic
    Performance
    Atlassian
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Incentivized
    Read full review
    Wipster
    No answers on this topic
    Support Rating
    Atlassian
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Incentivized
    Read full review
    Wipster
    While the technical issues we have encountered with Wipster have been very low in the time we've used the service, the few instances where we have needed assistance were met promptly and effectively by Wipster's Support Team. This support even extended all the way from the platform's founder, as I received help from him, which really impressed me.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
    Incentivized
    Read full review
    Wipster
    After my experience with Wipster at my old job, when I started a business I knew I needed to look into alternatives. Despite the areas it failed, Wipster still made it easier to do my job. At this point, I've switched to Frame.io and it's hard to look elsewhere. Frame.io does everything Wipster does but heaps better. It's easier to use, easier to organize, cleaner interface, and accomplishes my goals at a reasonable cost to the business.
    Incentivized
    Read full review
    Return on Investment
    Atlassian
    • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
    • Loom is incredibly affordable. I am satisfied with their subscription cost.
    • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
    Incentivized
    Read full review
    Wipster
    • No calculation I have noted but too many intangible benefits after using it , over all that is ROI
    • I don't remember any negative feedback but in-app , working is very tricky
    • customer supper and media management is good
    Incentivized
    Read full review
    ScreenShots

    Atlassian Loom Screenshots

    Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS