Attentive vs Trumpia

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.

Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia

• Account management
• Platform interface

• Account Management
• Customer Service
• Automated Text Campaigns

• More communication on ways to improve
• More structure on calls with our account manager
• More clarity on insights and new ideas

• They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.

It is easy to use and I am now familiar with the platform

Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works

• Some clients seeing 50x ROAS (which plateaus eventually)
• All clients making money

• Trumpia has helped us improve our efficiency.