What users are saying about
21 Ratings
5 Ratings
21 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • Attentive Mobile is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

Attentive

99%
3 Ratings
8.2

Trumpia

82%
4 Ratings

Likelihood to Renew

Attentive

N/A
0 Ratings
10.0

Trumpia

100%
1 Rating

Usability

10.0

Attentive

100%
1 Rating

Trumpia

N/A
0 Ratings

Support Rating

10.0

Attentive

100%
1 Rating

Trumpia

N/A
0 Ratings

Likelihood to Recommend

Attentive

Attentive Mobile is great for those who actively want to build and talk to their community. The goal is to send two messages per week to optimize revenue while balancing out unsubscribes. If a client has trouble with content or finding appropriate marketing messages to send, Attentive Mobile might not be a good fit.
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Trumpia

Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
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Pros

Attentive

  • Account management
  • Platform interface
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Trumpia

  • Account Management
  • Customer Service
  • Automated Text Campaigns
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Cons

Attentive

  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
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Trumpia

  • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
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Pricing Details

Attentive

Starting Price

Editions & Modules

Attentive editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Trumpia

    Starting Price

    Editions & Modules

    Trumpia editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Attentive

      No answers on this topic

      Trumpia

      It is easy to use and I am now familiar with the platform
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      Usability

      Attentive

      Very easy to set up flows and individual campaigns. Creating a segment is also very easy and all fields are very intuitive.
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      Trumpia

      No answers on this topic

      Support Rating

      Attentive

      Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
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      Trumpia

      No answers on this topic

      Alternatives Considered

      Attentive

      While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
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      Trumpia

      We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
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      Return on Investment

      Attentive

      • Some clients seeing 50x ROAS (which plateaus eventually)
      • All clients making money
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      Trumpia

      • Trumpia has helped us improve our efficiency.
      Read full review

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