Aurea Process vs. IBM Blueworks Live vs. iGrafx

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

Pharmacies are subject to several regulatory obligations, including FDA and HIPAA rules. Pharmacy teams may record and view compliance-related procedures in a uniform format with IBM BLueworks Live. This facilitates Audit tracking, ensures process compliance at every stage, and keeps audits running smoothly.

Incentivized

Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx

Incentivized

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Easy to create process diagrams quickly, while collaborating with others.
• Create linkages to sub-processes and other workflows.
• Track activities using metadata such as which IT systems are utilized.
• Use the glossary terms to find where different roles or systems are involved in processes throughout your org.

Incentivized

• user friendly
• easy implementation
• RPA and AI features
• measuring performance and risks

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• In particular, we have had problems with the availability of the service because the platform frequently crashed.
• Is not easy to pull some indicators.
• We would like to be able to see a different interface, long ago with the same.
• Payment process is not easy.

Incentivized

• Different cloud support
• local support training and documentation
• more advertising

Incentivized

We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.

Incentivized

It is easy to use .I can say it is piece of cake.

Incentivized

I have gotten great response for the very few times I needed support.

Incentivized

Late response and less experience are making the problem permanent. You should improve your support team and your process

Incentivized

It was very easy. Too many process maps may confuse your mind. You have to choose what you need

Incentivized

Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.

Incentivized

1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• It has helped us reduce miscommunication between our departments, such as production, inventory, and shipping, thus reducing delays.
• Now, most things are automated; we can quickly know when a product will be in low stock.
• With the help of custom charts, we are easily able to determine our best-selling product of the month and week, which helps us market according to stats.

Incentivized

• Bad support from my experience
• Broad usability
• Easy to use
• Bad reporting in my opinion

Incentivized