What users are saying about

Authorize.Net vs Paddle

Authorize.Net
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
72 Ratings
Paddle
9 Ratings

Authorize.Net

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Top Rated
72 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Based on 72 reviews and ratings

Paddle

9 Ratings
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Score 8 out of 100

Based on 9 reviews and ratings

Feature Set Ratings

    Online Storefront

    Authorize.Net

    Feature Set Not Supported
    N/A
    8.7

    Paddle

    87%
    Paddle ranks higher in 8/8 features
    Paddle ranks higher in 8/8 features

    Product catalog & listings

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Product management

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Branding

    N/A
    0 Ratings
    7.6
    76%
    2 Ratings

    Mobile storefront

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Product variations

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Website integration

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Visual customization

    N/A
    0 Ratings
    6.5
    65%
    2 Ratings

    CMS

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Online Shopping Cart

    Authorize.Net

    Feature Set Not Supported
    N/A
    9.7

    Paddle

    97%
    Paddle ranks higher in 2/2 features
    Paddle ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    9.5
    95%
    2 Ratings

    Checkout user experience

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Online Payment System

    Authorize.Net

    Feature Set Not Supported
    N/A
    10.0

    Paddle

    100%
    Paddle ranks higher in 1/1 features
    Paddle ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    eCommerce Marketing

    Authorize.Net

    Feature Set Not Supported
    N/A
    8.5

    Paddle

    85%
    Paddle ranks higher in 2/2 features
    Paddle ranks higher in 2/2 features

    Promotions & discounts

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    eCommerce Business Management

    Authorize.Net

    Feature Set Not Supported
    N/A
    9.0

    Paddle

    90%
    Paddle ranks higher in 4/4 features
    Paddle ranks higher in 4/4 features

    Multi-site management

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Order processing

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Inventory management

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Custom functionality

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Paddle is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Authorize.Net

    82%
    34 Ratings
    9.3

    Paddle

    93%
    3 Ratings

    Likelihood to Renew

    9.0

    Authorize.Net

    90%
    2 Ratings

    Paddle

    N/A
    0 Ratings

    Support Rating

    5.0

    Authorize.Net

    50%
    2 Ratings

    Paddle

    N/A
    0 Ratings

    Likelihood to Recommend

    Authorize.Net

    Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.

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    Jeff Wise | TrustRadius Reviewer
    Jeff Wise
    View all 34 answers on this topic

    Paddle

    We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.

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    Ben Lachman | TrustRadius Reviewer
    Ben Lachman
    View all 3 answers on this topic

    Pros

    Authorize.Net

    • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
    • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
    • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.

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    Gary McCarthy | TrustRadius Reviewer
    Gary McCarthy
    View all 34 answers on this topic

    Paddle

    • macOS application licensing/trials
    • JavaScript-based purchase page for web
    • Webhooks

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    Andrew Liakh | TrustRadius Reviewer
    Andrew Liakh
    View all 3 answers on this topic

    Cons

    Authorize.Net

    • The lack of data portability is a big issue for me.
    • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
    • Their customer service is not up to the mark. You can get stuck if you need any help from their end.

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    Mona Rajhans | TrustRadius Reviewer
    Mona Rajhans
    View all 34 answers on this topic

    Paddle

    • More detailed dashboard
    • Invoicing feature for accepting direct payments
    • It's better if they can offer lower transaction rates

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    Tarun Mangukiya | TrustRadius Reviewer
    Tarun Mangukiya
    View all 3 answers on this topic

    Pricing Details

    Authorize.Net

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    $0 monthly gateway/per transaction

    Authorize.Net Editions & Modules

    Edition
    All-in-One Option25 & 2.9% + $0.301
    Payment Gateway Only$252
    1. monthly gateway/per transaction
    2. monthly gateway
    Additional Pricing Details
    —

    Paddle

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    Paddle Editions & Modules

    —
    Additional Pricing Details
    —

    Likelihood to Renew

    Authorize.Net

    Authorize.Net 9.0
    Based on 2 answers
    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Paddle

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Authorize.Net

    Authorize.Net 5.0
    Based on 2 answers
    I have no experience directly with the support offered by Authorize.Net.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Paddle

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Authorize.Net

    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 34 answers on this topic

    Paddle

    Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.

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    Ben Lachman | TrustRadius Reviewer
    Ben Lachman
    View all 3 answers on this topic

    Return on Investment

    Authorize.Net

    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.

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    McKay Salisbury | TrustRadius Reviewer
    McKay Salisbury
    View all 34 answers on this topic

    Paddle

    • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
    • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.

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    Andrew Liakh | TrustRadius Reviewer
    Andrew Liakh
    View all 3 answers on this topic

    Add comparison