What users are saying about
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 29 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 4 reviews and ratings
Likelihood to Recommend
Authorize.Net
Authorize.Net is best for mid to large size companies that need to process large transactions and are worried about fraud or potential chargebacks. Small businesses are probably better off going with a different option since there are many less expensive options out there that offer very similar features for credit card processing.

Verified User
Administrator in Finance and Accounting
Telecommunications Company, 1001-5000 employeesPaddle
We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Principal
Potential LabsComputer Software, 1-10 employees
Feature Rating Comparison
Online Storefront
Authorize.Net
—
Paddle
8.7
Product catalog & listings
Authorize.Net
—
Paddle
9.0
Product management
Authorize.Net
—
Paddle
9.0
Branding
Authorize.Net
—
Paddle
7.6
Mobile storefront
Authorize.Net
—
Paddle
9.5
Product variations
Authorize.Net
—
Paddle
9.0
Website integration
Authorize.Net
—
Paddle
10.0
Visual customization
Authorize.Net
—
Paddle
6.5
CMS
Authorize.Net
—
Paddle
9.0
Online Shopping Cart
Authorize.Net
—
Paddle
9.7
Abandoned cart recovery
Authorize.Net
—
Paddle
9.5
Checkout user experience
Authorize.Net
—
Paddle
10.0
Online Payment System
Authorize.Net
—
Paddle
10.0
eCommerce security
Authorize.Net
—
Paddle
10.0
eCommerce Marketing
Authorize.Net
—
Paddle
8.5
Promotions & discounts
Authorize.Net
—
Paddle
8.0
Personalized recommendations
Authorize.Net
—
Paddle
9.0
eCommerce Business Management
Authorize.Net
—
Paddle
9.0
Multi-site management
Authorize.Net
—
Paddle
10.0
Order processing
Authorize.Net
—
Paddle
10.0
Inventory management
Authorize.Net
—
Paddle
8.0
Custom functionality
Authorize.Net
—
Paddle
8.0
Pros
Authorize.Net
- There’s a lot to love about Authorize.Net. They provide a ton of free add-on features, including fraud prevention filters, a simple checkout system, subscription/recurring billing and customer information storage for shipping addresses and payment info so your customers won’t have to reenter it every time.
- They also provide e-check processing (even without a merchant account) for an extra fee.
- I also like that you can use the AuthNet virtual terminal with a USB card reader.
Software Engineer
GlookoComputer Software, 51-200 employees
Paddle
- macOS application licensing/trials
- JavaScript-based purchase page for web
- Webhooks
Co-founder / Everything
Twopeople SoftwareInformation Technology and Services, 1-10 employees
Cons
Authorize.Net
- Authorize.net's user interface is far below average and feels like it has not been updated since the early 2000s. It's difficult to find the needed tools. It takes a lot of training to get new users up to speed and using the platform. In general, Authorize.net is in need of a major site re-design.
- Authorize.net's Recurring Billing feature is unreliable. There is not a way to filter by time-frame (monthly, yearly, etc.) and canceling subscriptions is only possible one at a time. The platform would often duplicate customers instead of adding billing details to the already existing customer.
- Importing, exporting, and uploading content into Authorize.net is difficult. Content must be formatted in a very specific manner. Because of this, I do no recommend Athourize.net to anyone who has large amounts of data it wants to transfer to or from the platform.

Verified User
Project Manager in Information Technology
Think Tanks Company, 11-50 employeesPaddle
- More detailed dashboard
- Invoicing feature for accepting direct payments
- It's better if they can offer lower transaction rates
Co-Founder
IconscoutDesign, 1-10 employees
Support Rating
Authorize.Net
Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.

Verified User
Project Manager in Other
Construction Company, 11-50 employeesPaddle
No score
No answers yet
No answers on this topic
Alternatives Considered
Authorize.Net
Authorize.net is often on the more complex end to implement (at least for custom implementations). Stripe and Braintree are somewhat more developer-friendly and also have more intuitive user interfaces (for management and day-to-day use).Some other services also have better price points - be sure to shop around.But, it has a longer history than some services and high support among third-party software, plugins and other solutions.
Senior Web Developer
WebpageFXInformation Technology and Services, 11-50 employees
Paddle
Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Principal
Potential LabsComputer Software, 1-10 employees
Return on Investment
Authorize.Net
- Authorize.Net has really helped smooth out the payment process for our larger customers. They often have multiple accounts they need to pay for in one transaction and/or a high dollar amount to process.
- We have never had to deal with a chargeback from a transaction processed in Authorize.Net. We get chargebacks from our other platform a few times every month.

Verified User
Administrator in Finance and Accounting
Telecommunications Company, 1001-5000 employeesPaddle
- Paddle takes only 5% of sales, in comparison to 30% as Apple does.
- We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Co-founder / Everything
Twopeople SoftwareInformation Technology and Services, 1-10 employees
Pricing Details
Authorize.Net
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Authorize.Net Editions & Modules
Edition
All-in-One Option | 25 & 2.9% + $0.301 |
---|---|
Payment Gateway Only | $252 |
- monthly gateway/per transaction
- monthly gateway
Additional Pricing Details
—Paddle
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Paddle Editions & Modules
—