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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Authorize.net

    Score8 out of 10
    N/AAuthorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.

    $25

    monthly gateway

    Paddle

    Score5.1 out of 10
    N/ALondon-based Paddle offers an ecommerce and subscription management solution for software companies seeking a streamlined demonstration of their services and centralized management of their different service levels and cloud-based offerings.N/A
    Pricing
    Authorize.netPaddle
    Editions & Modules
    All-in-One Option
    25 & 2.9% + $0.30
    monthly gateway/per transaction
    Payment Gateway Only
    $25
    monthly gateway
    Custom
    custom pricing
    Offerings
    Pricing Offerings
    Authorize.netPaddle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Authorize.netPaddle
    Considered Both Products
    Visa
    No answer on this topic
    Paddle
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    Authorize.netPaddle
    Payment Gateways
    Comparison of Payment Gateways features of Authorize.net and Paddle
    Feature
    Authorize.net
    9.0
    1 Ratings
    19% above category average
    Paddle
    -
    Ratings
    Fraud Detection9.01 Ratings00 Ratings
    API or SDK9.01 Ratings00 Ratings
    Recurring Payment Support9.01 Ratings00 Ratings
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    Authorize.netPaddle
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    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Authorize.netPaddle
    Likelihood to Recommend
    8.0
    (31 ratings)
    7.1
    (6 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Authorize.netPaddle
    Likelihood to Recommend
    Visa
    Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
    Incentivized
    Read full review
    Paddle
    I wouldn't recommend them to anybody because their support is getting worse and worse and their business processes require you to contact support whether you want to or not. You will be forced to contact support and then wait for days to get any meaningful response that's not a copy/pasted sentence from FAQ.
    Read full review
    Pros
    Visa
    • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
    • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
    • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
    Incentivized
    Read full review
    Paddle
    • Super easy to implement SDKs across supported platforms that support modern interface paradigms.
    • Real team members that provide backend support for merchant issues. We had issues addressed quickly and taken seriously whenever we needed anything.
    • Help with navigating VAT transparently. We never worried that we were messing up in this complicated area of international sales.
    • Great first line customer support reduces the need for an extensive customer support organization on our end. They dealt with all purchase related issues as well as lightweight technical issues (e.g pointing users to FAQs, update links, etc.).
    Incentivized
    Read full review
    Cons
    Visa
    • The lack of data portability is a big issue for me.
    • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
    • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
    Incentivized
    Read full review
    Paddle
    • Analytics could support more flexible analysis of reported data and better custom events.
    • More customization of the drop in purchase UI on the web without the need for a full custom site integration.
    • Sometimes communication from their front line support staff has gone to the wrong address.
    Incentivized
    Read full review
    Likelihood to Renew
    Visa
    Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
    Incentivized
    Read full review
    Paddle
    No answers on this topic
    Usability
    Visa
    Except for some of the back of the house issues with settings the overall usability was great
    Incentivized
    Read full review
    Paddle
    No answers on this topic
    Support Rating
    Visa
    I have no experience directly with the support offered by Authorize.Net.
    Incentivized
    Read full review
    Paddle
    No answers on this topic
    Alternatives Considered
    Visa
    Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
    Incentivized
    Read full review
    Paddle
    We tried using Stripe before Paddle, but it was a pain integrating it and it lacked the licensing. Paddle allows us just to add a payment button and don’t ever think about payment methods, we don’t have to make a separate button for card payments and another one for PayPal. Paddle does all this in their checkout process.
    Incentivized
    Read full review
    Return on Investment
    Visa
    • Lets us charge cards so we can get paid on time, every time.
    • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
    Incentivized
    Read full review
    Paddle
    • We wanted to grow faster, which was possible once we integrate recurring payment gateway. And we've got Paddle to do that.
    Incentivized
    Read full review
    ScreenShots

    Paddle Screenshots

    Screenshot of Padddle Payment Gateway