What users are saying about
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Top Rated
72 Ratings

Authorize.Net

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Top Rated
72 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 1.1 out of 100

Attribute Ratings

  • Authorize.Net is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Authorize.Net

83%
33 Ratings
1.0

TSYS Payment Gateway

10%
2 Ratings

Likelihood to Renew

9.0

Authorize.Net

90%
2 Ratings

TSYS Payment Gateway

N/A
0 Ratings

Support Rating

5.0

Authorize.Net

50%
2 Ratings

TSYS Payment Gateway

N/A
0 Ratings

Likelihood to Recommend

Authorize.Net

Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider.
Jeff Wise | TrustRadius Reviewer

TSYS Payment Gateway

TSYS Payment Gateway is well suited for a small business or medical practice looking for a payment management system that is, overall, easy to use and straightforward. TSYS is user-friendly and generates detailed user reports to show businesses which credit and debit card payments have processed during the specified time period.
Anonymous | TrustRadius Reviewer

Pros

Authorize.Net

  • Very smooth workflow to authorizing, capturing, voiding, and refunding charges. This can all be done via API calls, or through their online dashboard.
  • Their AVS settings for validating credit cards are substantial and have been reliable in ensuring that our customers cards are being used safely and properly.
  • Their uptime and response times are very good in general. The only issues we ever have communicating with their services is when our connection quality is compromised.
Gary McCarthy | TrustRadius Reviewer

TSYS Payment Gateway

  • Generates detailed reports
  • Allows for multiple users to access at one time
  • Easy to read statements
Anonymous | TrustRadius Reviewer

Cons

Authorize.Net

  • The lack of data portability is a big issue for me.
  • Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there.
  • Their customer service is not up to the mark. You can get stuck if you need any help from their end.
Mona Rajhans | TrustRadius Reviewer

TSYS Payment Gateway

  • [Changed] fee schedule.
  • [TSYS Payment Gateway] [said] they would issue [refunds] and then it was denied.
Karen Takashima | TrustRadius Reviewer

Pricing Details

Authorize.Net

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 monthly gateway/per transaction

Authorize.Net Editions & Modules

Edition
All-in-One Option25 & 2.9% + $0.301
Payment Gateway Only$252
  1. monthly gateway/per transaction
  2. monthly gateway
Additional Pricing Details

TSYS Payment Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

TSYS Payment Gateway Editions & Modules

Additional Pricing Details

Likelihood to Renew

Authorize.Net

Authorize.Net 9.0
Based on 2 answers
Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

No score
No answers yet
No answers on this topic

Support Rating

Authorize.Net

Authorize.Net 5.0
Based on 2 answers
I have no experience directly with the support offered by Authorize.Net.
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Authorize.Net

Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - protection against fraud in risky transactions so I would recommend using Authorize.net if this matters to your business!
Anonymous | TrustRadius Reviewer

TSYS Payment Gateway

Clover and square were up front with all fees. [I think] TSYS will try to sell you their product saying medical credit card processing has to be HIPAA complaint. [I feel] [this] is [not] true. They will say they don't have a minimum processing fee. [I feel] [this] is also not true.
Karen Takashima | TrustRadius Reviewer

Return on Investment

Authorize.Net

  • Lets us charge cards so we can get paid on time, every time.
  • It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client.
McKay Salisbury | TrustRadius Reviewer

TSYS Payment Gateway

  • Positive impact on work flow- employees can quickly cross-reference reports to close out the day
  • TSYS can be expensive. We are considering alternatives as we continue to improve our practice.
  • More than one employee can be logged in at one time allowing for responsibilities to be shared to help with work flow and productivity.
Anonymous | TrustRadius Reviewer

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