What users are saying about
45 Ratings
1 Rating
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    9.0

    SwiftERM

    90%
    SwiftERM ranks higher in 1/1 features

    Standard reports

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • SwiftERM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    10.0

    SwiftERM

    100%
    1 Rating

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings

    SwiftERM

    N/A
    0 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings
    10.0

    SwiftERM

    100%
    1 Rating

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings
    10.0

    SwiftERM

    100%
    1 Rating

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    SwiftERM

    N/A
    0 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating

    SwiftERM

    N/A
    0 Ratings

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    SwiftERM Limited

    SwiftERM only works on specific ecommerce platforms including Magento, Shopify, Woo Commerce, and OpenCart. It is intended for regular communication with consumers who visit that retailers site more often. so it works well for food and drink, fashion and pet food etc. People selling beds or something which you buy less frequently would get lower returns.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    SwiftERM Limited

    • Automatic email marketing
    • Predictive analytics
    • Publicises our Trustpilot product ratings
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    SwiftERM Limited

    • Introduce an SMS version
    • Making the reporting system more idiotproof
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      SwiftERM

      Starting Price

      Editions & Modules

      SwiftERM editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Price is dictated by size of database.

        Likelihood to Renew

        VanillaSoft

        We love it and it works
        Read full review

        SwiftERM Limited

        No answers on this topic

        Usability

        VanillaSoft

        Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
        Read full review

        SwiftERM Limited

        It is the only system we have able to find in the world that is 100% automatic. There is an element of automation in many email products, but these always require some input, if only setting the distribution time. No other analyses down to individual consumer level. No other system in the world is authorized to send Trustpilot product ratings in outbound emails. This really is superb.
        Read full review

        Reliability and Availability

        VanillaSoft

        We have really had no issues.
        Read full review

        SwiftERM Limited

        No answers on this topic

        Performance

        VanillaSoft

        Always loads fast.
        Read full review

        SwiftERM Limited

        No answers on this topic

        Support Rating

        VanillaSoft

        Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
        Read full review

        SwiftERM Limited

        Setting up is a simple plugin. I did my own in three minutes including the registration. As it is automatic, there is no need for training or paying for users, etc. In six years we have never needed any support, but I know there is a team of developers there if that day ever arrives.
        Read full review

        In-Person Training

        VanillaSoft

        Jelena is amazing! Very knowledgable. Great instructor.
        Read full review

        SwiftERM Limited

        No answers on this topic

        Online Training

        VanillaSoft

        Jelena is fantastic. She always responds to emails immediately.
        Read full review

        SwiftERM Limited

        No answers on this topic

        Implementation Rating

        VanillaSoft

        It is extremely easy to implement and start using right away
        Read full review

        SwiftERM Limited

        No answers on this topic

        Alternatives Considered

        VanillaSoft

        I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
        Read full review

        SwiftERM Limited

        Mailchimp, DotMailer, Emarsys. But none of these does exactly what SwiftERM does, leaving us in a situation where we now run both SwiftERM and Mailchimp.
        Read full review

        Scalability

        VanillaSoft

        It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
        Read full review

        SwiftERM Limited

        No answers on this topic

        Return on Investment

        VanillaSoft

        • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
        • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
        Read full review

        SwiftERM Limited

        • Our initial ROI was over 4,000%
        • It has freed up many days each month spent segmenting audiences.
        • Our customer churn has been reversed.
        Read full review

        Screenshots

        Add comparison