Automox vs. BlackBerry UEM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Automox
Score 8.7 out of 10
N/A
Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.
$1
per month per endpoint
Blackberry UEM
Score 9.8 out of 10
N/A
BlackBerry UEM (formerly from Good Technology) offers a complete enterprise mobility management solution, including capabilities for mobile device management, mobile application management, mobile content management, identity access management and mobile security and containerization.N/A
Pricing
AutomoxBlackBerry UEM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AutomoxBlackberry UEM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAutomox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
More Pricing Information
Community Pulse
AutomoxBlackBerry UEM
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User Ratings
AutomoxBlackBerry UEM
Likelihood to Recommend
8.9
(162 ratings)
7.4
(4 ratings)
Likelihood to Renew
8.8
(8 ratings)
4.4
(2 ratings)
Usability
9.3
(128 ratings)
-
(0 ratings)
Availability
5.5
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(10 ratings)
5.9
(2 ratings)
Implementation Rating
9.1
(4 ratings)
-
(0 ratings)
Product Scalability
6.4
(1 ratings)
-
(0 ratings)
User Testimonials
AutomoxBlackBerry UEM
Likelihood to Recommend
Automox
We mainly use Automox for patch management and endpoint management. This makes it easier for our IT team to manage endpoints from the dashboard and saves us time and manual effort. It works well for us; we need to keep Windows PCs and servers up to date and automate regular security and software updates across multiple devices.
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BlackBerry
If you want to connect securely, connect the mobile android or iOS devices to your network for communication purposes, where you have control over all the devices, who can access the network and remove the corporate data from those same devices if the need arises.
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Pros
Automox
  • Shows applications installed on a specific asset
  • Able to push policies and updates remotely , creating policies is easy.
  • Keep track of compliant devices and when is the last time they have connected to the servers
  • All the great information provided within one single device
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BlackBerry
  • Security and Web Filtering are easy to set up and maintain
  • Initial set up and install of company profile onto Android/iOS devices
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Cons
Automox
  • There are some applications that updates to the wrong version causing Channel version issues, this then needs to be excluded from the policy and updated via a script.
  • Certain software like NET. is not updated
  • The worklet / remediation / evaluation system is not always effective, does not work all the time. Needs to be very detailed for it work.
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BlackBerry
  • One thing which is annoying to me is that after every 5-10 minutes, I need to log in again with my credentials to access emails. It could be from a security perspective but in that case the auto log out time should be user configurable.
  • It's not possible to save or forward attachments from my inbox on my device
  • Good does allow for synchronizing of contacts in your personal corporate email address book to your personal device address book.
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Likelihood to Renew
Automox
We really like Automox and have had a very positive experience using the platform. It has made managing and supporting our environment significantly easier, while giving us the visibility and control we need to manage devices effectively. It has simplified a number of operational tasks for our team, and we are very happy with the value and capabilities it provides.
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BlackBerry
I will renew use of this product for as long as the company supports its use.
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Usability
Automox
I love the console interface; it makes taking action very simple compared to some other software I've used. There's a wealth of information at your fingertips on a user's endpoint page in Automox, and it's usually the only tool I need when troubleshooting, unless something more specific is going on.
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BlackBerry
No answers on this topic
Support Rating
Automox
I did not need to reach out to support often but when I did the answers were relatively correct and they were answered quickly. The only thing I might "ding" their support on was their lack of understanding of OS's different from Windows and especially Linux. Other than that I was satisfied
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BlackBerry
If you have a serious issue with your on-premise installation, access to support can take a bit to get someone on the phone, and it can take some time to rectify, given the complexity of the software. In my experience, the support team does get you back up and running in critical scenarios, but you more than likely will be on some marathon calls, unless it is a very simple and known issue.
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Implementation Rating
Automox
Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
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BlackBerry
No answers on this topic
Alternatives Considered
Automox
Specifically for patch management, Automox is one of the most user friendly options available. The ability to customize packages and target specific machines makes it a very useful tool. It's definitely a stand out software out of the options available
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BlackBerry
Well, selecting Good was an organization level decision and not my personal one. I like Good from the security perspective and that it helps our IT department avoid worrying about data theft. Otherwise, from the perspective of user convenience, Outlook scores way over Good with it's real time delivery of email, real time syncing and a host of other features
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Return on Investment
Automox
  • We wanted to like the remote support software, but the experience was poor compared to a solution like BeyondTrust.
  • Development and deployment of worklets is fast for experienced coders.
  • Policy execution and reporting is fast and reliable.
  • The new analytics dashboard excels at reporting Mean Time to Remediation for executive reporting purposes.
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BlackBerry
  • Security profiles have been effective in managing user devices.
  • Location tracking has helped locate lost and stolen devices.
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ScreenShots