What users are saying about
4 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100
Top Rated
66 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Auvik

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.
Drew Hackworth | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.
Bryant Lee | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Auvik
N-able RMM (formerly Solarwinds RMM)
9.3
Remote monitoring
Auvik
N-able RMM (formerly Solarwinds RMM)
9.6
Network device monitoring
Auvik
N-able RMM (formerly Solarwinds RMM)
9.3
Multiple Server Monitoring
Auvik
N-able RMM (formerly Solarwinds RMM)
9.7
Multi-device monitoring
Auvik
N-able RMM (formerly Solarwinds RMM)
9.0
Automated alerts and notifications
Auvik
N-able RMM (formerly Solarwinds RMM)
9.1

Management Tasks

Auvik
N-able RMM (formerly Solarwinds RMM)
9.1
Patch Management
Auvik
N-able RMM (formerly Solarwinds RMM)
8.8
Service configuration management
Auvik
N-able RMM (formerly Solarwinds RMM)
9.2
Software and hardware inventory
Auvik
N-able RMM (formerly Solarwinds RMM)
9.5
Policy-based automation
Auvik
N-able RMM (formerly Solarwinds RMM)
8.8

Reporting

Auvik
N-able RMM (formerly Solarwinds RMM)
8.4
Performance data reports
Auvik
N-able RMM (formerly Solarwinds RMM)
8.5
Customizable reporting
Auvik
N-able RMM (formerly Solarwinds RMM)
7.8
Data visualization
Auvik
N-able RMM (formerly Solarwinds RMM)
8.7
Risk analysis
Auvik
N-able RMM (formerly Solarwinds RMM)
8.7

Security

Auvik
N-able RMM (formerly Solarwinds RMM)
9.5
Data backup and recovery
Auvik
N-able RMM (formerly Solarwinds RMM)
9.5
Antivirus and malware management
Auvik
N-able RMM (formerly Solarwinds RMM)
9.6
Adinistraor access control
Auvik
N-able RMM (formerly Solarwinds RMM)
9.4

Pros

Auvik

  • Setup is easy
  • Integrates with Connectwise
  • Integrates with IT Glue
Jeff Aiken | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
Michael Gombosi | TrustRadius Reviewer

Cons

Auvik

  • SNMP traps (not an advertised feature)
  • Endpoint monitoring (not an advertised feature)
Drew Hackworth | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Anonymous | TrustRadius Reviewer

Support Rating

Auvik

No score
No answers yet
No answers on this topic

N-able RMM (formerly Solarwinds RMM)

N-able RMM (formerly Solarwinds RMM) 6.0
Based on 1 answer
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Auvik

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.
Jeff Aiken | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.
Anonymous | TrustRadius Reviewer

Return on Investment

Auvik

  • Better customer experiences
  • Simplicity addressing network concerns
  • Automated network discovery and documentation
Drew Hackworth | TrustRadius Reviewer

N-able RMM (formerly Solarwinds RMM)

  • Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
  • I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.
Les Klassen Hamm | TrustRadius Reviewer

Screenshots

Auvik

N-able RMM (formerly Solarwinds RMM)

Pricing Details

Auvik

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able RMM (formerly Solarwinds RMM)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Auvik
5.5
N-able RMM (formerly Solarwinds RMM)
9.0

Usability

Auvik
N-able RMM (formerly Solarwinds RMM)
10.0

Support Rating

Auvik
N-able RMM (formerly Solarwinds RMM)
6.0

Add comparison