What users are saying about
Auvik vs N-able RMM
Auvik
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Top Rated
105 Ratings
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Based on 105 reviews and ratings
79 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 79 reviews and ratings
Feature Set Ratings
Network Performance Monitoring
7.6
Auvik
76%
N-able RMM
Feature Set Not Supported
N/A
Auvik ranks higher in 10/10 features
Auvik ranks higher in 10/10 features
Automated network device discovery
8.1
81%
82 Ratings
N/A
0 Ratings
Network monitoring
8.3
83%
82 Ratings
N/A
0 Ratings
Baseline threshold calculation
7.5
75%
65 Ratings
N/A
0 Ratings
Alerts
7.9
79%
81 Ratings
N/A
0 Ratings
Network capacity planning
7.2
72%
67 Ratings
N/A
0 Ratings
Packet capture analysis
7.1
71%
50 Ratings
N/A
0 Ratings
Network mapping
8.0
80%
80 Ratings
N/A
0 Ratings
Customizable reports
6.8
68%
59 Ratings
N/A
0 Ratings
Wireless infrastructure monitoring
7.3
73%
66 Ratings
N/A
0 Ratings
Hardware health monitoring
7.6
76%
76 Ratings
N/A
0 Ratings
Attribute Ratings
- Auvik is rated higher in 1 area: Support Rating
- N-able RMM is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend
8.7
Auvik
87%
95 Ratings
9.4
N-able RMM
94%
25 Ratings
Likelihood to Renew
9.1
Auvik
91%
1 Rating
N-able RMM
N/A
0 Ratings
Usability
7.3
Auvik
73%
1 Rating
9.5
N-able RMM
95%
2 Ratings
Availability
9.1
Auvik
91%
1 Rating
N-able RMM
N/A
0 Ratings
Performance
8.2
Auvik
82%
1 Rating
N-able RMM
N/A
0 Ratings
Support Rating
9.2
Auvik
92%
3 Ratings
7.0
N-able RMM
70%
2 Ratings
Product Scalability
9.1
Auvik
91%
1 Rating
N-able RMM
N/A
0 Ratings
Likelihood to Recommend
Auvik
We find Auvik is well suited for smaller networks. Larger networks tend to get cluttered in the dashboard. You can zoom in but the 64,000 foot view can look overwhelming. The ability to filer network segments was eyeopening in the presentation and will be something we will likely start following up on
Engineering Architect
ZCorumInformation Technology & Services, 51-200 employees
N-able RMM
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Computer and Information Systems Manager
BCESCEducation Management, 501-1000 employees
Pros
Auvik
- Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
- Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
- Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.

Verified User
Supervisor in Information Technology
Information Technology & Services Company, 5001-10,000 employeesN-able RMM
- It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
- SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
- Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.
Managed and Cloud Services Lead
Exbabylon IT SolutionsInformation Technology and Services, 11-50 employees
Cons
Auvik
- Feature request platform needs more management, I see lots of duplicates.
- Pressing enter after typing my password should move to the 2FA screen, seems like an easy fix but still not.
- Deploy on an RPi! Making sub-100$ Auvik appliances would be great instead of relying on workstations or containers.
Project Specialist
Skycomp Solutions IncInformation Technology & Services, 11-50 employees
N-able RMM
- UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
- Load times in certain menus, regardless of server specs.
- Integration with 3rd party applications.
- Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employeesPricing Details
Auvik
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—N-able RMM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Auvik
Auvik 9.1
Based on 1 answer
Because it's an amazing product.
Systems Engineer
Intrust ITInformation Technology & Services, 51-200 employees
N-able RMM
No score
No answers yet
No answers on this topic
Usability
Auvik
Auvik 7.3
Based on 1 answer
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesN-able RMM
N-able RMM 9.5
Based on 2 answers
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
Computer and Information Systems Manager
BCESCEducation Management, 501-1000 employees
Reliability and Availability
Auvik
Auvik 9.1
Based on 1 answer
We have never had a major outage or impact that was noticeable.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesN-able RMM
No score
No answers yet
No answers on this topic
Performance
Auvik
Auvik 8.2
Based on 1 answer
Pages can be slow to load on larger sites but tends to be fine for most clients.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesN-able RMM
No score
No answers yet
No answers on this topic
Support Rating
Auvik
Auvik 9.2
Based on 3 answers
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.

Verified User
Manager in Information Technology
Information Technology & Services Company, 51-200 employeesN-able RMM
N-able RMM 7.0
Based on 2 answers
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Computer and Information Systems Manager
BCESCEducation Management, 501-1000 employees
Alternatives Considered
Auvik
Coding your own network monitors won't scale up without a team. I would rather do less work for more time aka money. What's more to say here, Auvik is a GUI, Monitor, Reporting system, Remote access tool, Password storage, mass tool, and more all in one, well worth the price tag.
Managed Services Engineer
LogicallyInformation Technology & Services, 201-500 employees
N-able RMM
SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.

Verified User
Administrator in Engineering
Computer & Network Security Company, 1001-5000 employeesScalability
Auvik
Auvik 9.1
Based on 1 answer
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring.On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesN-able RMM
No score
No answers yet
No answers on this topic
Return on Investment
Auvik
- the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
Platform Operations Consultant
ADITSInformation Technology & Services, 11-50 employees
N-able RMM
- The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
- Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
- The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.
Network Engineer I
Hub GroupTransportation/Trucking/Railroad, 1001-5000 employees