Auvik vs N-able RMM (formerly Solarwinds RMM)

Likelihood to Recommend

Auvik is a great tool for discovering the details and eccentricities of your or your customer's networks. It truly is a tool I didn't know I needed and now I can't live without. Immediately after deploying it I was able to proactively identify some network pain points that allowed me to correct multiple network deficiencies and create happier customers without even realizing they were having problems (slow network speeds, congested ports). Onboarding and ongoing support are top notch. They really don't just "throw you to the wolves," though that being said, the complexity of the product does merit taking the onboarding and initial setup seriously and not just going with a "deploy and go" type of scenario, but that's strictly because of the scope and feature set that the product offers.

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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It works extremely well when trying to perform basic monitoring on a large number of endpoints and you also wish to perform some management tasks all from a single location. It isn't great at anything network related. A lot more data needs to be exportable, especially in the form of CSVs.

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Bryant Lee

Managed and Cloud Services Lead

Exbabylon IT SolutionsInformation Technology and Services, 11-50 employees

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Feature Rating Comparison

Auvik

N-able RMM (formerly Solarwinds RMM)

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Auvik

N-able RMM (formerly Solarwinds RMM)

Patch Management

Service configuration management

Software and hardware inventory

Policy-based automation

Auvik

N-able RMM (formerly Solarwinds RMM)

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Auvik

N-able RMM (formerly Solarwinds RMM)

Data backup and recovery

Antivirus and malware management

Adinistraor access control

Pros

Setup is easy
Integrates with Connectwise
Integrates with IT Glue

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.

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Michael Gombosi

Network Engineer I

Hub GroupTransportation/Trucking/Railroad, 1001-5000 employees

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Cons

SNMP traps (not an advertised feature)
Endpoint monitoring (not an advertised feature)

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
Load times in certain menus, regardless of server specs.
Integration with 3rd party applications.
Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 51-200 employees

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Support Rating

No score

No answers yet

No answers on this topic

N-able RMM (formerly Solarwinds RMM) 6.0

Based on 1 answer

The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.

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Verified User

Technician in Information Technology

Computer & Network Security Company, 51-200 employees

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Alternatives Considered

Actually, we went from Auvik to LogicMonitor, Auvik is like playing with Tinker Toys compared to LogicMonitor. We moved from Auvik to LogicMonitor for a bunch of reasons, pricing was among them. Auvik charges extra for Netflow monitoring where LogicMonitor has is included. If you want anything more than basic ping monitoring in Auvik you have to do an SNMP walk on every device that you are monitoring and then write to create custom OID's to monitor for what should be simple out of the box monitoring, such as Cisco Health or Jitter/Latency.

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Jeff Aiken

vCIO

EmergeInformation Technology & Services, 51-200 employees

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SolarWinds definitely is the the most ready out of the box as far as getting is up and running and you can start using it where other system go from need ing a little setup like importing MIBS to completely needing to configure the system. As far a performance once things are up and working I feel they all do a good job at basic monitoring and management. The difference is that SolarWinds does a good job at having things templated but allows you to customize some attributes. If you are want to make major customization for alerts and monitoring and other things SolarWinds is not the best option. But, then again, you will not need a team just to manage the system.

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Verified User

Administrator in Engineering

Computer & Network Security Company, 1001-5000 employees

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Return on Investment

Better customer experiences
Simplicity addressing network concerns
Automated network discovery and documentation

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Drew Hackworth

President

Polaris Technology, LLCComputer & Network Security, 1-10 employees

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Moving break/fix clients to support subscriptions using RMM has increased the sale value of my business, as there are real ongoing revenues to show to a potential buyer, rather than simply goodwill and client lists.
I am better able to support a larger number of clients with the same staffing levels due to pre-emptive work, more remote support, and simpler applications of solutions.

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Les Klassen Hamm

Owner

Bitlink TechnologyInformation Technology and Services, 1-10 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Auvik

N-able RMM (formerly Solarwinds RMM)

Auvik

N-able RMM (formerly Solarwinds RMM)

Auvik

N-able RMM (formerly Solarwinds RMM)

Likelihood to Recommend

Auvik

N-able RMM (formerly Solarwinds RMM)

Feature Rating Comparison

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Patch Management

Service configuration management

Software and hardware inventory

Policy-based automation

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Data backup and recovery

Antivirus and malware management

Adinistraor access control

Pros

Auvik

N-able RMM (formerly Solarwinds RMM)

Cons

Auvik

N-able RMM (formerly Solarwinds RMM)

Support Rating

Auvik

N-able RMM (formerly Solarwinds RMM)

Alternatives Considered

Auvik

N-able RMM (formerly Solarwinds RMM)

Return on Investment

Auvik

N-able RMM (formerly Solarwinds RMM)

Screenshots

Auvik

N-able RMM (formerly Solarwinds RMM)

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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