Auvik vs. NETSCOUT nGeniusONE

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Auvik
Score 8.4 out of 10
N/A
Auvik Network Management is a vendor-agnostic cloud-based network monitoring and management solution providing automated network discovery. Auvik requires no service hardware or disruptive maintenance cycles and provides onboarding and training for new and existing users. Auvik delivers visibility and automation to reduce friction for IT teams and allow them to give end users the freedom to work wherever and however they…N/A
NETSCOUT nGeniusONE
Score 8.7 out of 10
N/A
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.N/A
Pricing
AuvikNETSCOUT nGeniusONE
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AuvikNETSCOUT nGeniusONE
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is calculated per number of switches, routers, firewalls, and controllers. Everything else is monitored for free.
More Pricing Information
Features
AuvikNETSCOUT nGeniusONE
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Auvik
7.8
106 Ratings
5% below category average
NETSCOUT nGeniusONE
8.7
6 Ratings
6% above category average
Automated network device discovery9.5105 Ratings10.03 Ratings
Network monitoring8.8106 Ratings10.06 Ratings
Baseline threshold calculation7.883 Ratings8.05 Ratings
Alerts8.4105 Ratings8.06 Ratings
Network capacity planning7.783 Ratings7.06 Ratings
Packet capture analysis7.265 Ratings10.06 Ratings
Network mapping8.4104 Ratings9.05 Ratings
Customizable reports4.878 Ratings8.06 Ratings
Wireless infrastructure monitoring7.485 Ratings9.03 Ratings
Hardware health monitoring7.796 Ratings8.03 Ratings
Best Alternatives
AuvikNETSCOUT nGeniusONE
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
PingPlotter
PingPlotter
Score 9.4 out of 10
PingPlotter
PingPlotter
Score 9.4 out of 10
Enterprises
Nmap
Nmap
Score 8.8 out of 10
Nmap
Nmap
Score 8.8 out of 10
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User Ratings
AuvikNETSCOUT nGeniusONE
Likelihood to Recommend
8.4
(118 ratings)
10.0
(6 ratings)
Likelihood to Renew
9.8
(2 ratings)
-
(0 ratings)
Usability
7.3
(1 ratings)
6.5
(2 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.6
(4 ratings)
7.5
(2 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
AuvikNETSCOUT nGeniusONE
Likelihood to Recommend
Auvik Networks Inc.
Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
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NETSCOUT
NETSCOUT nGeniusONE is a great network performance monitoring tool as it helps to trace the path of packet and to identify the exact place where the packet is loss. It is well suited in scenarios where the organization have large network and they need continuous monitoring because loss of connectivity may lead to serious financial loss in sectors like banking, hospitals. The network performance and connectivity needs to be stable for proper execution of transactions, bookings, data transfer and other critical task. Performance monitoring of large enterprise is a big task and doing that manually requires very much effort, but with NETSCOUT nGeniusONE it becomes easy. It is not well suited in scenarios where there is small network and they can survive if any link flaps for small duration of time.
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Pros
Auvik Networks Inc.
  • Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues.
  • Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture.
  • Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well.
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NETSCOUT
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
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Cons
Auvik Networks Inc.
  • The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice.
  • Better global settings that can be pushed to multiple client organizations
  • Security groups/RBAC for user permissions across multiple clients
  • Ability to change the URL
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NETSCOUT
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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Likelihood to Renew
Auvik Networks Inc.
Because it's an amazing product.
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NETSCOUT
No answers on this topic
Usability
Auvik Networks Inc.
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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NETSCOUT
Requires quite a bit of training not only for config but to use. Highly recommend having a SME come in from Netscout to help initially for these. Once you learn the UI, it’s much better to use but is not intuitive.
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Reliability and Availability
Auvik Networks Inc.
We have never had a major outage or impact that was noticeable.
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NETSCOUT
No answers on this topic
Performance
Auvik Networks Inc.
Pages can be slow to load on larger sites but tends to be fine for most clients.
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NETSCOUT
No answers on this topic
Support Rating
Auvik Networks Inc.
Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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NETSCOUT
If you spend the right amount of money with them they work very close to you to support your needs. I ignore how they work in companies with lower expenses on their products. NetScout is not a very dynamic introducing platform with enhancements that their customers need. We contract their professional services so support level is good, although too pricey from my perspective.
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Alternatives Considered
Auvik Networks Inc.
Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds, PRTG, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
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NETSCOUT
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
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Scalability
Auvik Networks Inc.
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
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NETSCOUT
No answers on this topic
Return on Investment
Auvik Networks Inc.
  • the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting.
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NETSCOUT
  • NETSCOUT nGeniusONE is the best tool and very profitable for our organization as it helped in to reduce the manual effort of engineers to track the Network flaps and connectivity issue.
  • Return on investment for this product is quiet good as of now and we have achieved 80% ROI till now and we are very much confident that we will achieve the full ROI.
  • It has helped in cost cutting as we need only few network admin and engineers to track the discovery, behavior and connectivity. Earlier we need a lot of employee to do that due to which the organization may suffer some financial loss.
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ScreenShots

Auvik Screenshots

Screenshot of a display of the big network picture used to narrow down possible devices to investigate. Auvik pulls data from sources like CDP, LLDP, and forwarding tables to meticulously model the Layer 1 network diagram. Layers 2 and 3 are built from ARP tables, IP assignments, and VLAN associations to show what’s on the network, where it is, and how it’s connected.Screenshot of Auvik’s automated inventory, which uses network protocols to detect and capture full details for every device on the network including make and model, serial number, IP address, and the physical switchport the device is connected to. If the device is known but not its location, Auvik can find the device and every other device it’s connected to.Screenshot of lifecycle data, pulled from supported devices to show whether they’re on current or expired support contracts, whether there are more up-to-date software versions available, if devices are eligible to receive critical security updates, and if devices are still available for purchase.Screenshot of Auvik's over 50 pre-configured alerts tuned to industry best practices and ranging from informational to emergency. Its pre-configured alerts can be tweaked, added to, and the frequency of how often notifications are sent can be changed.Screenshot of Auvik TrafficInsights, which leverages machine learning and traffic classification to show which applications—like Dropbox, Netflix, or Slack—or protocols are using up the bulk of the network’s bandwidth.Screenshot of Auvik's centralized syslog for all network devices where they can be viewed directly from the device dashboard for more context, to more quickly troubleshoot network issues.