Avast Business Hub vs. NinjaOne

It is mostly good in any area, since it allows you to have all your computers under supervision, displaying their status, the operating system they have, the status of their antivirus, when it was last reviewed, among more very complete functions for work teams in which there are several existing equipment in use

Incentivized

I like the constant development most. We now have MDM for all of the tablets and phones, which is great for a lot of the point of sale devices where they aren't necessarily logged into the device with a M365 account for Intune management. We like the NinjaOne remote tool over Splashtop or other remote software we've seen. It just works and has nice integration for printing, and file access without remoting onto the PC. The same goes for being able to run command line or PowerShell without removing the user from his or her session. It is unobtrusive to the end users.

Incentivized

• Keep all your devices close at hand
• Notify in real time when a virus is detected when I want to enter a website
• Notify in real time when a virus is detected when checking an email and it is suspicious
• Helps to increase the performance of the equipment, eliminating junk files and/or applications that have not been used for a long time
• You can schedule a complete analysis of your computer to find out what state it is in and if any of the software files have a virus
• Show scan reports

Incentivized

• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

Incentivized

• Show all the services that can be paid for and list them right there within the software to decide to add them and pay for them, instead of appearing from time to time or when an action is performed and saying that for better optimization pay for a service extra

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.

Incentivized

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

Incentivized

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Incentivized

This to be able to keep everything safe and secure, so that the information is well, and thus it is easier to counteract against viruses that could be presented at the software level

Incentivized

For ease of use NinjaOne seems to be easiest to get up and running and just how they present everything seems easier than the other solutions we looked at and then bottom line was it had the features we wanted and the price was very reasonable compared to the other vendors.

Incentivized

• Help reduce the vulnerabilities of computers and keep them safe from the different viruses that could catch emails, websites, memories and other activities for which the organization uses computers

Incentivized

• Seeing as how we are a remote/hybrid workforce, using NinjaOne has saved us hundreds of hours in remote management.
• If we did not use Ninja and then migrated to using Ninja, it would pay for itself in one or two months for a whole years worth of costs!

Incentivized