Avast Business Remote Control vs. Splashtop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Avast Business Remote Control
Score 7.8 out of 10
N/A
Avast Business Remote Control is a software solution designed to empower IT admins to quickly and securely connect to a user’s device, anytime, anywhere, to access files, manage applications, and troubleshoot issues.
$499.99
per year
Splashtop
Score 8.9 out of 10
N/A
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…
$99
per year per user
Pricing
Avast Business Remote ControlSplashtop
Editions & Modules
Premium Remote Control
$499.99
per year
Basic Remote Control
Free
Splashtop Remote Access Pro
$8.25
per month per user, billed annually
Splashtop Remote Access Performance
$13.00
per month per user, billed annually
Splashtop Remote Support Enterprise
Contact Sales
per month per concurrent technician, billed annually
Splashtop Remote Access Enterprise
Contact Sales
per month per user, billed annually
Splashtop On-Prem
Contact Sales
Splashtop Autonomous Endpoint Management (AEM)
Contact Sales
per month per endpoint, billed annually
Splashtop Remote Support SOS
Starting at $22.00
per month per concurrent technician, billed annually
Offerings
Pricing Offerings
Avast Business Remote ControlSplashtop
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Avast Business Remote ControlSplashtop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Avast Business Remote Control
8.3
2 Ratings
5% above category average
Splashtop
7.8
43 Ratings
2% below category average
Screen sharing7.52 Ratings9.337 Ratings
File transfer8.02 Ratings9.039 Ratings
Instant message8.02 Ratings7.930 Ratings
Secure remote access with Smart Card authentication9.02 Ratings00 Ratings
Access to sleeping/powered-off computers7.01 Ratings3.013 Ratings
Over-the-Internet remote session9.02 Ratings9.342 Ratings
Initiate remote control from mobile8.52 Ratings7.626 Ratings
Remote management of servers & workstations8.01 Ratings9.07 Ratings
Remote Active Directory® management9.01 Ratings00 Ratings
Centralized management dashboard9.01 Ratings7.132 Ratings
Session record8.52 Ratings7.219 Ratings
Annotations9.02 Ratings9.02 Ratings
Monitoring and Alerts8.52 Ratings6.05 Ratings
Multi-platform remote control7.01 Ratings8.733 Ratings
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Avast Business Remote ControlSplashtop
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Enterprises
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Score 9.4 out of 10
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Score 9.4 out of 10
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User Ratings
Avast Business Remote ControlSplashtop
Likelihood to Recommend
8.0
(2 ratings)
8.8
(564 ratings)
Likelihood to Renew
-
(0 ratings)
9.5
(40 ratings)
Usability
-
(0 ratings)
9.1
(28 ratings)
Availability
-
(0 ratings)
9.1
(6 ratings)
Performance
-
(0 ratings)
9.1
(6 ratings)
Support Rating
-
(0 ratings)
8.9
(522 ratings)
Implementation Rating
-
(0 ratings)
8.9
(18 ratings)
Configurability
-
(0 ratings)
8.9
(3 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(2 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.8
(5 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.9
(4 ratings)
User Testimonials
Avast Business Remote ControlSplashtop
Likelihood to Recommend
Gen (NortonLifeLock, Avast, Avira, AVG)
The program is well suited for businesses or individuals who require remote access to other computers or devices. This is especially true of IT support or program administrators who may have to troubleshoot or tutor users. Screen sharing is beneficial and seeing actions helpful for regular program use and problem solving
Read full review
Splashtop
Well suited: - Solo IT consultants (like me) who need to provide support to a variety of clients - Businesses/businesspeople that need secure remote access to one or more computers in the home or home office, from anywhere in the world Less appropriate: - There are free alternatives available for non-business/non-critical applications.
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Pros
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Best in class sharing
  • Secured from a named brand
  • Well utilized resources
Read full review
Splashtop
  • Quick access to remote users who have the streamer installed.
  • Ad-hoc access, so a license is not needed for every potential client, since we can provide support using the SOS support module.
  • Multiple security options, so users can provide their support provider with access, but with the knowledge that they can control what is being shared.
  • The ability to request 2FA and other credentials to allow access.
  • Online access, so it can be run diretly from a web browser.
Read full review
Cons
Gen (NortonLifeLock, Avast, Avira, AVG)
  • Ability to install and use at any time
  • Remote access full control
  • Sharing all screens
Read full review
Splashtop
  • More Web browser features for a computer not able to download the programs for remote management. Like more file transfer options from a web browser.
  • More functionality on where to save the file transfers and pull from the remote computer.
  • Making it possible to be able to support more computers than the standard 340. Bigger batches to upgrade to.
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Likelihood to Renew
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
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Usability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
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Reliability and Availability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
I recall one outage, and it wasn't very long. We use QuickAssist when someone's having a problem connecting with Splashtop on a Windows machine. Fortunately, that doesn't happen very often. QuickAssist is for the QUICK Assist. Splashtop is far better for addressing more complex support needs.
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Performance
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
I've found occasional speed bumps and disconnects that are annoying. I don't know who or what to blame. If there was a way for Splashtop to survive through dropped packets, that might help. A tool like Microsoft Remote Desktop disconnects far more easily than Splashtop does, but Splashtop sometimes requires three to four sessions, or at least shows 3-4 sessions in the logs/reports for a given support call.
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Support Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
I haven't had a problem connecting with Splashtop support, but even though I've contacted them several times about the locked Ctrl key issue they have been unable to resolve it. I haven't found anybody who will take ownership of my issue, and I just gave up on trying to resolve it and live with the nuisance.
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Implementation Rating
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
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Alternatives Considered
Gen (NortonLifeLock, Avast, Avira, AVG)
Read full review
Splashtop
I have not looked at TeamViewer in quite some time but I found Splashtop SOS for me to be at least a 1 to 1 feature switch. And right now connecting to mobile devices to see a customers screen is included with Splashtop SOS and it is a real value add. I hope it says that way. TeamViewer is just too expensive in comparison.
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Contract Terms and Pricing Model
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
A colleague got a significantly better deal that did not allow him to use Groups. His savings/pricing was far more attractive than mine was. I tried to get that from sales, and they told me it was not an option. That was disappointing.
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Scalability
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
I bought service for 250 unattended machines. I anticipate the next level will be very expensive, so I may stop at 250. It works very well for our needs. Only recently have I needed to add a second team to add a group of computers, but it's all been great.
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Professional Services
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Splashtop
Do not use.
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Return on Investment
Gen (NortonLifeLock, Avast, Avira, AVG)
  • We’ve not paid for it but used it so it’s been beneficial
  • We would benefit with the remote access control monitored for many situations where problem solving would come into play
  • Any sharing app or program is beneficial if a user can access remotely
Read full review
Splashtop
  • Splashtop helps us complete 3% more tickets in situations where the normal agent has failed.
  • We have gained two additional clients for the MSP this year since we were already familiar with the setup the client was using.
  • Splashtop is good for us to have in the arsenal when every other method to remote in has failed.
Read full review
ScreenShots

Splashtop Screenshots

Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.