AVG is still my favorite anti virus product. I find all others tend to slow down the computer ESPECIALLY McAfee (just deleted the product from my daughter's personal computer). Bitdefender worked well except the popups or asks to ok were a bit annoying. Overall I think …
I have experience with AVG, McAfee, and Avast products. All are good, but Bitdefender is better. Bitdefender has caused no user downtime or user complaints in two years. Not so with the others. With AVG, there were issues with users not understanding what was happening with …
AVG [AntiVirus Business Edition] is quite a compelling tool and helps in fighting against all kinds of cyber attacks that used to harm us by affecting our files which are quite important to us. AVG has multiple features and its scanning speed is amazing and is the hyperactive tool and its notification feature is also helpful. Email protecting is not so good.
It just works. I have seen multiple viruses and malware get past other antivirus software like TrendMicro, Webroot, and Kaspersky. Bitdefender GravityZone always catches what others miss. It has a very light footprint when it comes to system resources. The centralized management console is nice, but I prefer the console before they redesigned the UI.
Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
The cloud-based console provides for easy computer management and deployment.
Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
Computers can be grouped into different categories, with different policies automatically deployed to each category.
Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
Like other versions, installing this antivirus or others of the same family in systems of low capacity and speed can be a bad idea because if your PC does not have enough power it can tend to freeze and become very slow.
Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
The console is easy to use, but has grown to have a lot of functionality. The only challenge is that all functions (even disabled and not installed ones) are shown. It would be great if only the functions that are active would be visible.
the support and help is generally quite fast, efficient and pertinent to what you need, besides the community helps a lot by providing extra solutions quickly and clearly, something that anyone can do without having to know a lot about pc or antivirus or operating systems. Also compared to other supports, all questions are answered, or at least those that I have had, something that in other places (Microsoft) does not always happen.
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
With the products mentioned such as AVAST and NORTON business antivirus protections software, AVG antivirus business Edition outscores both of them in terms of PC energy usage and the need of looking after them. With AVG antivirus business Edition. Apart from the free trial, which is great an all, it's the features and tools. A quick install and I am in the application to start using, there is no set-ups, pop-ups and or any other bloatware to install with AVG antivirus business Edition. Moreover, the other competitors tend to slow down machines with their high CPU and RAM usage. As a result, when clicking on other applications they are much slower to respond, but with AVG antivirus business Edition it uses less than 100MB of ram when running in the background, and for CPU I at least have not seen go beyond 10%. I know this because I have the task manager open when I want to see which applications are using the most RAM and CPU, and AVG antivirus business Edition is always at the bottom on the list
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
