AVG AntiVirus Business Edition vs. Bitdefender GravityZone

AVG [AntiVirus Business Edition] is quite a compelling tool and helps in fighting against all kinds of cyber attacks that used to harm us by affecting our files which are quite important to us. AVG has multiple features and its scanning speed is amazing and is the hyperactive tool and its notification feature is also helpful. Email protecting is not so good.

Incentivized

Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.

Incentivized

• Provides protection against hacker attacks and data theft.
• The software has a feature that checks web pages before opening them and analyzes whether they are safe or not.
• Complete email protection against malware and spam attacks.
• Recurring updates with the latest vaccines.
• The software does not use much RAM and works on any type of workstation.

Incentivized

• Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
• The cloud-based console provides for easy computer management and deployment.
• Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
• Computers can be grouped into different categories, with different policies automatically deployed to each category.
• Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.

Incentivized

• Like other versions, installing this antivirus or others of the same family in systems of low capacity and speed can be a bad idea because if your PC does not have enough power it can tend to freeze and become very slow.

• Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
• The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
• Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.

Incentivized

It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money

Incentivized

On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.

Incentivized

Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.

Incentivized

The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.

Incentivized

the support and help is generally quite fast, efficient and pertinent to what you need, besides the community helps a lot by providing extra solutions quickly and clearly, something that anyone can do without having to know a lot about pc or antivirus or operating systems. Also compared to other supports, all questions are answered, or at least those that I have had, something that in other places (Microsoft) does not always happen.

Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.

Incentivized

With the products mentioned such as AVAST and NORTON business antivirus protections software, AVG antivirus business Edition outscores both of them in terms of PC energy usage and the need of looking after them. With AVG antivirus business Edition. Apart from the free trial, which is great an all, it's the features and tools. A quick install and I am in the application to start using, there is no set-ups, pop-ups and or any other bloatware to install with AVG antivirus business Edition. Moreover, the other competitors tend to slow down machines with their high CPU and RAM usage. As a result, when clicking on other applications they are much slower to respond, but with AVG antivirus business Edition it uses less than 100MB of ram when running in the background, and for CPU I at least have not seen go beyond 10%. I know this because I have the task manager open when I want to see which applications are using the most RAM and CPU, and AVG antivirus business Edition is always at the bottom on the list

Incentivized

We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.

Incentivized

I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.

Incentivized

• Definitely worth the cost and good ROI.
• Because it takes the pressure off IT staff for constant management etc. We're freed up to deal with other important issues.
• AVG runs in the background 24/7 doing its job and we have very few virus issues.

Incentivized

• The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
• We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
• Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.

Incentivized