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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AVI-SPL

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    AVI-SPL is a digital workplace services provider that works with organizations globally to improve team collaboration through video and audio technology.N/A
    Pricing
    AVI-SPL
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    AVI-SPL
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsContact vendor for pricing information.
    More Pricing Information
    Community Pulse
    AVI-SPL
    Considered Both Products
    AVI-SPL LLC
    Chose AVI-SPL
    I selected AVI-SPL, because they were by far and away the most professional and reliable company from my research. All the other companies mostly specialize in home configurations, and wouldn't be able to provide the type of support that AVI-SPL does, let alone the reliability …
    Incentivized
    Chose AVI-SPL
    I've used Sweetwater, Full Compass, B&H for quoting and AVI-SPL has consistently outperformed them in price and quality of service. Ive had other companies tell me products don't exist and then AVI-SPL gets me a quote for those same products.
    Incentivized
    Chose AVI-SPL
    N/A
    Incentivized
    Chose AVI-SPL
    Other vendors not available on list above.
    Incentivized
    Chose AVI-SPL
    I have used other AV integrators in the past. AVI-SPL is a good size integrator where they still know your company and logistics. It is rare to find a company that understands your needs and size while still being large enough to service a well established and large company.
    Incentivized
    Chose AVI-SPL
    Because our systems have been designed specifically for our needs, we have not been inclined to engage other AV vendors. Our relationship with AVI-SPL dates back to 2015 when we engaged them for our initial facility design. That said, we recently entered into a new contract …
    Incentivized
    Chose AVI-SPL
    AVI-SPL is well known in the industry
    Incentivized
    Chose AVI-SPL
    Cost effectiveness Attention to detail Global reach Existing registered vendor
    Incentivized
    Chose AVI-SPL
    We have also used Solutionz, Inc. for quotes, ordering AV solutions and support. Both work closely with us to get competitive prices, can consolidate sourcing from a large pool of vendors, and provide excellent customer service and support after the sale. I think I would put …
    Incentivized
    Chose AVI-SPL
    AVI SPL was selected for this project based on its competitive pricing. They were also chosen based on the timeliness of their proposal since our project was under a very specific deadline that we were given by our project leadership. They met the deadline and executed the …
    Incentivized
    Chose AVI-SPL
    Since they have been cost competitive, that is the only reason i have stayed with AVI-SPL. Outside of that i would move to another competitor if i could.
    Incentivized
    Chose AVI-SPL
    I couldnt find an exact similar product but my experience with Diversified has been the complete opposite of AVI - SPL
    Incentivized
    Chose AVI-SPL
    We don't have an exact match for similar services. We have used other companies for low voltage work when needed. It's generally been more cost effective to do so.
    Incentivized
    Chose AVI-SPL
    We have originally selected the end video and touchscreen solution by which we have moved back to integration partner like AVI-SPL and few other audio video integration solution partners and finally proceeded with AVI-SPL for our solution. They are preferred and top vendor from …
    Incentivized
    Chose AVI-SPL
    I have use plenty of other A/V companies in the past. They all have they pros and cons. AVI-SPL has consistently proven they can get the job done on time, within budget, and the type of quality I need and expect. AVI-SPL's service department has been able to keep our rooms …
    Incentivized
    Chose AVI-SPL
    When it comes to collaboration, AVI SPL has the partnerships to do it all.
    Incentivized
    Chose AVI-SPL
    None. Only AVI-SPL.
    Incentivized
    Chose AVI-SPL
    AVI-SPL has provided Cisco Room systems for our conference rooms. They are an integrator for use, not the actual product.
    WE have decided to move solely to Cisco Room systems as it gives the best overall options, and BYOD is not needed, but it is supported if the need arises.
    Incentivized
    Chose AVI-SPL
    I used AVI-SPL in a different way so I wouldn't compare them, but AVI-SPL has been a good vendor.
    Incentivized
    Chose AVI-SPL
    More price competitive, Deeper Bench/resource pool
    Incentivized
    Chose AVI-SPL
    We went from installing our own rooms with Monitors and computers to using AVI-SPL to install the Teams rooms. We have not used or evaluated another vendor for this.
    Incentivized
    Chose AVI-SPL
    Haven't used other products other than Panasonic and Epson projectors from AVI-SPL.
    Incentivized
    Chose AVI-SPL
    AVI-SPL can be a bit higher, but they are able to help with more technical support in building solutions better than others. They are slightly more expensive, but it can be worth it in the long run.
    Incentivized
    Chose AVI-SPL
    We really do not use any other product. We have been very happy with AVI-SPL, so we do not feel we need to use any other product. AVI-SPL has all the resources we need, it easy to use, affordable and it is always easy to get a hold of someone if we have questions.
    Incentivized
    Chose AVI-SPL
    Selected AVI-SPL due to state contract and experiences with other AV installers/programmers/etc.
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    212 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    193 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    217 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    184 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    176 Answers
    User Ratings
    AVI-SPL
    Likelihood to Recommend
    9.3
    (229 ratings)
    Likelihood to Renew
    7.6
    (16 ratings)
    Usability
    6.8
    (10 ratings)
    Availability
    7.7
    (5 ratings)
    Performance
    8.0
    (4 ratings)
    Support Rating
    8.3
    (218 ratings)
    In-Person Training
    10.0
    (1 ratings)
    Online Training
    9.1
    (1 ratings)
    Implementation Rating
    6.8
    (9 ratings)
    Configurability
    6.4
    (5 ratings)
    Contract Terms and Pricing Model
    6.4
    (2 ratings)
    Ease of integration
    7.3
    (2 ratings)
    Product Scalability
    8.0
    (4 ratings)
    Professional Services
    7.3
    (4 ratings)
    Vendor post-sale
    7.1
    (6 ratings)
    Vendor pre-sale
    7.3
    (6 ratings)
    User Testimonials
    AVI-SPL
    Likelihood to Recommend
    AVI-SPL LLC
    Our first experience with AVI-SPL was good. Communication started early in the process and continued throughout. It was an easy back and forth, and it never felt like anything was being forced. This was a relatively small purchase to outfit a new building complex with all-in-one video conferencing units from Neat and wall mounted screens, with video to ethernet options. Our sales representative worked within the scope we provided and didn't try to upsell. They also found us the best pricing available for our scenario
    Incentivized
    Read full review
    Pros
    AVI-SPL LLC
    • Analyzed our physical soundstage from architect drawings and made recommendations tailored to our space.
    • Fast email response and call-backs from their consultants - we never had to wait. They get back before the day ends.
    • They remember us as a valued client, even if months go by between purchases. We never have to be reintroduced.
    • Invoicing is clear and concise with no mystery charges - always matches the quotes.
    Incentivized
    Read full review
    Cons
    AVI-SPL LLC
    • AVI-SPL could serve to be more clear when a solution to someone's problem exists in some kind of product or service they offer. Sometimes it's like pulling teeth to figure out that a solution that seems too convenient to not be thought of before actually already exists somewhere.
    • AVI-SPL could make information a bit more consistent from technician to technician regarding each site specifically.
    Incentivized
    Read full review
    Likelihood to Renew
    AVI-SPL LLC
    They are a great company to work with overall, but there is always room for improvement. We have had incredibly positive experiences with our main sales rep for any and all purchases. The installation team in southwest VA is lacking and lead to quite a lot of issues on a large scale project last year.
    Incentivized
    Read full review
    Usability
    AVI-SPL LLC
    They had us replace the PC three times stating that the PSU was not strong enough to power the USB bus. The last PC had a 1500w PSU. The USB devices kept not working because they had too many USB devices connected. We had to hire another company to come out and fix this mistake as well. They redesigned the solution to get the features that we requested from the beginning and something that would work correctly
    Incentivized
    Read full review
    Reliability and Availability
    AVI-SPL LLC
    AVI-SPL always availability. I have no issue
    Incentivized
    Read full review
    Performance
    AVI-SPL LLC
    AVI's designers, installers, and commissioners have seen the job completed properly to the end. And made changes where needed along the way
    Incentivized
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    Support Rating
    AVI-SPL LLC
    Because of the highly customized nature of our AV installation and the presence of vendor-provided onsite support, response time to our reports of a serious problem are generally handled expeditiously by highly-qualified, Tier 3 personnel. In the case of more typical installations that we have provisioned from AVI-SPL, turnaround usually takes longer, which can be frustrating at times.
    Incentivized
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    In-Person Training
    AVI-SPL LLC
    SPL-AVI covers all the questions when asked. Excellent demo on how to use the system in our community.
    Incentivized
    Read full review
    Online Training
    AVI-SPL LLC
    The representatives I worked with were patient and very well versed in working with my team to ensure we are aware of all aspects.
    Incentivized
    Read full review
    Implementation Rating
    AVI-SPL LLC
    Given a caveat that this project had major changes to overcome, I would say AVI-SPL did about as well as any large installer out there could do under the circumstances.
    Incentivized
    Read full review
    Alternatives Considered
    AVI-SPL LLC
    AVI SPL was selected for this project based on its competitive pricing. They were also chosen based on the timeliness of their proposal since our project was under a very specific deadline that we were given by our project leadership. They met the deadline and executed the project in a manner consistent with our quality standards.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    AVI-SPL LLC
    All is good
    Incentivized
    Read full review
    Scalability
    AVI-SPL LLC
    AVI seems to do a good job designing from the beginning to fit the requested needs. And are adoptable to changes to these requests after initial bidding.
    Incentivized
    Read full review
    Professional Services
    AVI-SPL LLC
    I would consider inside sales as a professional service. My experience with AVI-SPL and Amanda Laraia has been second to none.
    Incentivized
    Read full review
    Return on Investment
    AVI-SPL LLC
    • We are a service based industry. Supporting an environment that can accommodate large groups of people is key. When we moved to this building being able to have a space that can support 500 plus people was critical.
    • The modularity of the room we built means we can support a single room of 250 plus or expand and overflow our meeting to over 500 attendees. It also means we can have two 250 person meetings running concurrently.
    Incentivized
    Read full review
    ScreenShots

    AVI-SPL Screenshots

    Screenshot of AVI-SPL HomeScreenshot of AVI-SPL Solutions to Meet Your Business GoalsScreenshot of AVI-SPL 24/7 Global SupportScreenshot of AVI-SPL Case StudiesScreenshot of AVI-SPL home page