What users are saying about
33 Ratings
35 Ratings
33 Ratings
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Score 8.6 out of 100
35 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • Zoho Invoice is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
10.0

Zoho Invoice

100%
9 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

Zoho Invoice

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

Zoho Invoice

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

Zoho Invoice

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

Zoho Invoice

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings

Zoho Invoice

N/A
0 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

Zoho Invoice

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
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Zoho Corporation

Zoho Invoice is well suited for any business, regardless of size, that needs to have a way to create invoices with hourly or flat rates. It's easy to create and archive projects. It also integrates into their other tools, including Zoho Projects. Zoho is great for businesses who want to accept online payments.You can use PayPal, Stripe, and a few others. Clients can also pay via ACH. It lets you know when a payment is processing AND when it clears. I believe that it would not be well suited in instances where a company creates lots of credit notes (because from the invoice screen the credit will appear to grow, but when you check active credit notes, it is the right amount) or estimates (I can't figure out how to use this feature)
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Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.
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Zoho Corporation

  • Time tracking. Zoho invoice makes it super easy to track time and hours against specific clients and specific tasks.
  • Unbilled / billed time reporting. Zoho Invoice gives a dashboard view of hours yet to be billed, which helps keep on top of invoicing so nothing is missed.
  • Reporting. Zoho Invoice offers a robust reporting module for the price point. Canned reports can be customized easily.
  • Invoice sending and tracking. Zoho Invoice makes it easy to create and send invoices. Invoices are easy to clone, which makes creating regular, repeatable invoices a snap.
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Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.
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Zoho Corporation

  • Zoho Invoice can be complicated if you want to create a more advanced custom invoice or custom recurring invoice.
  • Zoho Invoice does not provide all of its functionalities on the mobile version of its platform.
  • Zoho Invoice is expensive for some small business owners especially if they don't plan on using it often.
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Pricing Details

AvidXchange

Starting Price

$5,000 per license

Editions & Modules

AvidXchange editions and modules pricing
EditionModules
AvidXchange5,0001

Footnotes

  1. per license

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Zoho Invoice

Starting Price

$0 Per Organisation, Per Month

Editions & Modules

Zoho Invoice editions and modules pricing
EditionModules
Free$01

Footnotes

  1. Per Organisation, Per Month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Required $0

Additional Details

Zoho Invoice is a completely free product. It has no contracts, no ads, and no hidden fees

Likelihood to Renew

AvidXchange

At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
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Zoho Corporation

No answers on this topic

Usability

AvidXchange

Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
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Zoho Corporation

No answers on this topic

Support Rating

AvidXchange

Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
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Zoho Corporation

No answers on this topic

Alternatives Considered

AvidXchange

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.
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Zoho Corporation

Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
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Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.
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Zoho Corporation

  • Zoho invoice allowed our company to seem very large even when we were just getting our start in a basement of a house...for free might I add as we were using the free version at those times.
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Screenshots

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