Likelihood to Recommend AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed
Read full review Zoho Invoice streamlines invoicing, payments, and customer interactions, improving financial health and saving time, money, and energy. It ensures billing accuracy, reduces errors, and streamlines client billing by tracking goals and streamlining invoice generation. Zoho Invoice focuses on automation and invocation management to efficiently complete multiple tasks. Zoho Invoice has all the features needed for an invoicing system, but it could be better at integrating with other CRM platforms and simplifying taxation.
Read full review Pros Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties. Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process. Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice. Read full review Multiple payment platforms integrated for ease of client payment. You can create different hourly rates for various tasks or individuals within an organization. You can attach files to your invoices. Clients get their very own log-in. Ability to create credit notes. Read full review Cons AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time). The log enhancement follow-up procedure could use some work. Read full review Time tracking, though easy enough, could be simplified. Having the ability to change default settings when entering time could save a few keystrokes. The ability to automatically take unbilled hours and pull into a new invoice seems to be there, but it is a bit cumbersome. It also defaults to too much detail. Having the ability to customize would be great. The ability to auto-BCC yourself on all invoices sent out would be a nice feature. Read full review Likelihood to Renew At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.
Read full review Usability Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.
Read full review Support Rating Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.
Read full review Alternatives Considered We are presently evaluating a move to
Concur Invoice , not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on
Concur Invoice . From what we have seen so far, the functionality is similar, though I believe
Concur Invoice is more expensive.
Read full review Google Drive stored my invoices in one accessible location but required more time and maintenance. I didn't want to invest the time into building out sheet functions to carry over figures across sheets, so I researched invoicing options. I am already a fan of Zoho services, so it was an easy decision to try out their Invoicing site. Same login, the same level of support, free trial. No risk! I was pleased to find the solution on my first try.
Read full review Return on Investment AvidXchange allows our office to be more productive on invoice approvals. Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided. You can approve invoices from anywhere as long as you have internet access. Read full review Zoho Invoice has created a positive impact by allowing us to successfully organize and track online payments and invoices. Zoho Invoice has saved us both time and money by making our invoicing business processes automatic and effortless. Zoho Invoice has created a positive return on our investment many times over. It's increased business functions to help generate more profits in shorter periods of time. Read full review ScreenShots