AWS Elastic Beanstalk vs. Salesforce Experience Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AWS Elastic Beanstalk
Score 8.0 out of 10
N/A
AWS Elastic Beanstalk is the platform-as-a-service offering provided by Amazon and designed to leverage AWS services such as Amazon Elastic Cloud Compute (Amazon EC2), Amazon Simple Storage Service (Amazon S3).
$35
per month
Salesforce Experience Cloud
Score 8.2 out of 10
N/A
Salesforce Marketing Cloud Engagement (formerly Salesforce Experience Cloud or Salesforce Community Cloud) is an online forum powered by Salesforce that enables businesses to connect with their employees, customers, partner organizations, and prospects. Designed to help facilitate communication and information sharing, customers can ask questions and request help, administrators can integrate data from third-party apps, and employees can collaborate across projects and…N/A
Pricing
AWS Elastic BeanstalkSalesforce Experience Cloud
Editions & Modules
No Charge
$0
Users pay for AWS resources (e.g. EC2, S3 buckets, etc.) used to store and run the application.
No answers on this topic
Offerings
Pricing Offerings
AWS Elastic BeanstalkSalesforce Experience Cloud
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AWS Elastic BeanstalkSalesforce Experience Cloud
Features
AWS Elastic BeanstalkSalesforce Experience Cloud
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
AWS Elastic Beanstalk
7.8
28 Ratings
0% above category average
Salesforce Experience Cloud
-
Ratings
Ease of building user interfaces8.018 Ratings00 Ratings
Scalability7.028 Ratings00 Ratings
Platform management overhead8.027 Ratings00 Ratings
Workflow engine capability7.022 Ratings00 Ratings
Platform access control8.027 Ratings00 Ratings
Services-enabled integration8.027 Ratings00 Ratings
Development environment creation7.027 Ratings00 Ratings
Development environment replication8.028 Ratings00 Ratings
Issue monitoring and notification8.027 Ratings00 Ratings
Issue recovery9.025 Ratings00 Ratings
Upgrades and platform fixes8.026 Ratings00 Ratings
Best Alternatives
AWS Elastic BeanstalkSalesforce Experience Cloud
Small Businesses
AWS Lambda
AWS Lambda
Score 8.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Medium-sized Companies
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
Enterprises
Red Hat OpenShift
Red Hat OpenShift
Score 9.2 out of 10
MediaValet
MediaValet
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AWS Elastic BeanstalkSalesforce Experience Cloud
Likelihood to Recommend
7.0
(28 ratings)
8.8
(71 ratings)
Likelihood to Renew
7.9
(2 ratings)
9.0
(1 ratings)
Usability
7.0
(10 ratings)
8.1
(15 ratings)
Performance
-
(0 ratings)
9.1
(5 ratings)
Support Rating
8.0
(12 ratings)
8.0
(18 ratings)
Implementation Rating
7.0
(2 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.4
(4 ratings)
User Testimonials
AWS Elastic BeanstalkSalesforce Experience Cloud
Likelihood to Recommend
Amazon AWS
I have been using AWS Elastic Beanstalk for more than 5 years, and it has made our life so easy and hassle-free. Here are some scenarios where it excels -
  • I have been using different AWS services like EC2, S3, Cloudfront, Serverless, etc. And Elastic Beanstalk makes our lives easier by tieing each service together and making the deployment a smooth process.
  • N number of integrations with different CI/CD pipelines make this most engineer's favourite service.
  • Scalability & Security comes with the service, which makes it the absolute perfect product for your business.
Personally, I haven't found any situations where it's not appropriate for the use cases it can be used. The pricing is also very cost-effective.
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Salesforce
For well-suited, this product is great for your external clientele groups that you would not necessarily want to have a high user fee rate for. So basically general public or a group that will be authorized to come in and just do a few things here and there, but you don't necessarily want them access to all of your systems and your data points for groups that it would not be a great use for. I'd say probably your high level internal staff, they're going to be using a lot of the backend functionality automations, evaluating data, managing data, and doing custom inputs. That's just not what's intended for.
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Pros
Amazon AWS
  • Getting a project set up using the console or CLI is easy compared to other [computing] platforms.
  • AWS Elastic Beanstalk supports a variety of programming languages so teams can experiment with different frameworks but still use the same compute platform for rapid prototyping.
  • Common application architectures can be referenced as patterns during project [setup].
  • Multiple environments can be deployed for an application giving more flexibility for experimentation.
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Salesforce
  • Easy to use, just like Salesforce's other products. Many users can sit down and figure it out in no time, and with a little training become power users.
  • Fast and secure - Salesforce is a leader in the cloud world so you get consistently fast results and security that is top notch in the industry.
  • Accessible from anywhere - if you use cloud CMS already this is a no-brainer, but for those that do in-house CMS still, this is a major difference. Mobile access from anywhere on the planet without a VPN is something you just can't do without the cloud.
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Cons
Amazon AWS
  • Limited to the frameworks and configurations that AWS supports. There is no native way to use Elastic Beanstalk to deploy a Go application behind Nginx, for example.
  • It's not always clear what's changed on an underlying system when AWS updates an EB stack; the new version is announced, but AWS does not say what specifically changed in the underlying configuration. This can have unintended consequences and result in additional work in order to figure out what changes were made.
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Salesforce
  • Unlike other CMS platforms like Wordpress and Adobe Experience Manager, Salesforce does not provide a fully featured editor with a drag-and-drop design tool.
  • Our content creators and marketing team often struggle with permissions and how to distribute content across different experience cloud sites.
  • Also, there is no side-to-side comparison view for content editors to update the content easily.
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Likelihood to Renew
Amazon AWS
As our technology grows, it makes more sense to individually provision each server rather than have it done via beanstalk. There are several reasons to do so, which I cannot explain without further diving into the architecture itself, but I can tell you this. With automation, you also loose the flexibility to morph the system for your specific needs. So if you expect that in future you need more customization to your deployment process, then there is a good chance that you might try to do things individually rather than use an automation like beanstalk.
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Salesforce
Renewal exercise is already underway. Platform is to ubiquitous to not leverage, especially at a Fortune 50 firm
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Usability
Amazon AWS
The overall usability is good enough, as far as the scaling, interactive UI and logging system is concerned, could do a lot better when it comes to the efficiency, in case of complicated node logics and complicated node architectures. It can have better software compatibility and can try to support collaboration with more softwares
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Salesforce
Strengths: - Intuitive for Salesforce Users – If you’re already working within the Salesforce ecosystem, the Salesforce CMS is easy to navigate, with a clean UI, drag-and-drop content management, and reusable assets for quick updates. - Seamless Integration – Since it connects natively with Experience Cloud, Marketing Cloud, and CRM, it allows for efficient multi-channel content distribution without needing extra third-party tools. - AI-Powered Personalization – The ability to deliver dynamic content based on user profiles and engagement data is a huge plus, making content delivery more relevant and impactful. Challenges: - Learning Curve for New Users – If you're not already familiar with Salesforce, the interface can feel overwhelming, requiring training to fully leverage all features. - Limited Customization & Workflow Automation – While it works well for structured content, advanced approval workflows and deep editorial customization are limited compared to enterprise CMS platforms like Adobe Experience Manager. - Media & Design Limitations – Salesforce CMS is not as robust for managing rich media-heavy content, which can be frustrating for teams needing more flexibility in multimedia presentation.
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Performance
Amazon AWS
No answers on this topic
Salesforce
Again, since we provide and recommend solutions, I can't speak to every client's individual experience, but can offer general reflections as to keep their collaborations private, that they are satisfied with the experience. We hear a lot about how this system helps to encourage collaborations between their own business partners, customers, and internal members, and enables quality integrations with other products that help drive revenue.
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Support Rating
Amazon AWS
As I described earlier it has been really cost effective and really easy for fellow developers who don't want to waste weeks and weeks into learning and manually deploying stuff which basically takes month to create and go live with the Minimal viable product (MVP). With AWS Beanstalk within a week a developer can go live with the Minimal viable product easily.
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Salesforce
Although support from Salesforce itself can be quite unresponsive sometimes, the community hub is incredibly helpful. The large user base of Salesforce products contribute to troubleshooting and the forums are a powerful tool for finding solutions and possible bugs and response times can be quite fast compared to your regular support channels.
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Implementation Rating
Amazon AWS
- Do as many experiments as you can before you commit on using beanstalk or other AWS features. - Keep future state in mind. Think through what comes next, and if that is technically possible to do so. - Always factor in cost in terms of scaling. - We learned a valuable lesson when we wanted to go multi-region, because then we realized many things needs to change in code. So if you plan on using this a lot, factor multiple regions.
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Salesforce
No answers on this topic
Alternatives Considered
Amazon AWS
We also use Heroku and it is a great platform for smaller projects and light Node.js services, but we have found that in terms of cost, the Elastic Beanstalk option is more affordable for the projects that we undertake. The fact that it sits inside of the greater AWS Cloud offering also compels us to use it, since integration is simpler. We have also evaluated Microsoft Azure and gave up trying to get an extremely basic implementation up and running after a few days of struggling with its mediocre user interface and constant issues with documentation being outdated. The authentication model is also badly broken and trying to manage resources is a pain. One cannot compare Azure with anything that Amazon has created in the cloud space since Azure really isn't a mature platform and we are always left wanting when we have to interface with it.
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Salesforce
Salesforce Experience Cloud was selected due to its tight integration with our existing Salesforce CRM platform. Customization of the portal was much, much simpler compared to Sharepoint - especially with role-based security parameters that are ultimately inherited based on attributes within the Salesforce CRM platform. Salesforce Experience Cloud was a natural fit for this customer-facing purpose.
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Return on Investment
Amazon AWS
  • till now we had not Calculated ROI as the project is still evolving and we had to keep on changing the environment implementation
  • it meets our purpose of quick deployment as compared to on-premises deployment
  • till now we look good as we also controlled our expenses which increased suddenly in the middle of deployment activity
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Salesforce
  • Time savings for our customer success team - no need to continually follow up on tickets as customers have access to see status themselves
  • In the future, it will also allow us to create more impactful knowledge articles that will increase self-service over ticket creation
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ScreenShots